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REFACTOR: Atualiza comentários na função getCommentId para melhorar a clareza e a legibilidade das requisições API

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Tulio Castro 2025-10-02 15:28:17 -03:00
parent 3c6765d7d7
commit a656762989
1 changed files with 3 additions and 4 deletions
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7
src/services/servicenowService.js
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@ -84,17 +84,16 @@ const getTicketTypeById = async (ticketId) => {
const getCommentId = async (sysId, comment) => {
try {
// Exemplo de requisição GET para buscar comentários:
// GET https://SEU_INSTANCE.service-now.com/api/now/table/sys_journal_field?sysparm_query=name=incident^element=comments^element_id={SYS_ID_DO_INCIDENTE}&sysparm_fields=sys_id,sys_created_on,sys_created_by,value&sysparm_orderby_desc=sys_created_on&sysparm_limit=1&sysparm_orderby_desc=sys_created_on&sysparm_limit=1
//https://caoadev.service-now.com/api/now/table/sys_journal_field?sysparm_query=element_id=493386721b2c9a90c5e163923b4bcb4a^element=comments^ORDERBYDESCsys_created_on&sysparm_fields=sys_id,element,value,sys_created_on,sys_created_by,element_id&sysparm_limit=1
// GET https://caoadev.service-now.com/api/now/table/sys_journal_field?sysparm_query=element_id=<SYS_ID_DO_INCIDENTE>^element=comments^ORDERBYDESCsys_created_on&sysparm_fields=sys_id,element,value,sys_created_on,sys_created_by,element_id&sysparm_limit=1
// exemplo de resposta da API:
/*
"result": [
{
"sys_id": "5070ca12fb107290ef1ffe316eefdc28",
"sys_id": "SYS_ID_DO_COMENTARIO",
"sys_created_on": "2025-10-02 12:24:19",
"element_id": "493386721b2c9a90c5e163923b4bcb4a",
"element_id": "SYS_ID_DO_INCIDENTE",
"value": "Teste fora do código",
"sys_created_by": "SOTHIS.CAOA",
"element": "comments"