diff --git a/src/services/servicenowService.js b/src/services/servicenowService.js index 639f489..16fa377 100644 --- a/src/services/servicenowService.js +++ b/src/services/servicenowService.js @@ -84,17 +84,16 @@ const getTicketTypeById = async (ticketId) => { const getCommentId = async (sysId, comment) => { try { // Exemplo de requisição GET para buscar comentários: - // GET https://SEU_INSTANCE.service-now.com/api/now/table/sys_journal_field?sysparm_query=name=incident^element=comments^element_id={SYS_ID_DO_INCIDENTE}&sysparm_fields=sys_id,sys_created_on,sys_created_by,value&sysparm_orderby_desc=sys_created_on&sysparm_limit=1&sysparm_orderby_desc=sys_created_on&sysparm_limit=1 - //https://caoadev.service-now.com/api/now/table/sys_journal_field?sysparm_query=element_id=493386721b2c9a90c5e163923b4bcb4a^element=comments^ORDERBYDESCsys_created_on&sysparm_fields=sys_id,element,value,sys_created_on,sys_created_by,element_id&sysparm_limit=1 + // GET https://caoadev.service-now.com/api/now/table/sys_journal_field?sysparm_query=element_id=^element=comments^ORDERBYDESCsys_created_on&sysparm_fields=sys_id,element,value,sys_created_on,sys_created_by,element_id&sysparm_limit=1 // exemplo de resposta da API: /* "result": [ { - "sys_id": "5070ca12fb107290ef1ffe316eefdc28", + "sys_id": "SYS_ID_DO_COMENTARIO", "sys_created_on": "2025-10-02 12:24:19", - "element_id": "493386721b2c9a90c5e163923b4bcb4a", + "element_id": "SYS_ID_DO_INCIDENTE", "value": "Teste fora do código", "sys_created_by": "SOTHIS.CAOA", "element": "comments"