Rafael Lopes
c21c00075c
- coleta comments e work_notes do SN\n- envia comments como followup e work_notes como tarefa no GLPI\n- usa sys_created_by como author no banco intermediario\n- formata mensagem SN->GLPI com autor no cabecalho\n- aplica regras de resolucao/encerramento SN sem fechar GLPI\n- documenta regras de negocio no README
60 lines
2.1 KiB
Plaintext
60 lines
2.1 KiB
Plaintext
# =========================================
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# DEVELOPMENT CONFIGURATION
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# =========================================
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NODE_ENV=development
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PORT=3000
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# Frequencia de execucao do cron job (formato cron). Padrao: '* * * * *' (a cada 1 minutos)
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CRON_SCHEDULE='* * * * *'
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# ServiceNow API (Dev)
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SERVICENOW_INSTANCE=https://caoadev.service-now.com
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SERVICENOW_USERNAME=SOTHIS.CAOA
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SERVICENOW_PASSWORD=#Sothis20
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# GRUPO SOTHIS PARA BUSCA
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SERVICENOW_ASSIGNMENT_GROUP="1132c9e01bfad410e77eb9121b4bcbab"
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# Endpoints
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SERVICENOW_INCIDENT_URL=https://caoadev.service-now.com/api/now/table/incident?sysparm_display_value=all&sysparm_limit=20
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SERVICENOW_REQUEST_URL=https://caoadev.service-now.com/api/now/table/sc_req_item?sysparm_display_value=all&sysparm_limit=20
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SERVICENOW_TABLE_INCIDENT_URL=https://caoadev.service-now.com/api/now/table/incident
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SERVICENOW_TABLE_REQUEST_URL=https://caoadev.service-now.com/api/now/table/sc_req_item
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SERVICENOW_TABLE_JOURNAL_URL=https://caoadev.service-now.com/api/now/table/sys_journal_field
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SERVICENOW_SC_ITEM_OPTION_URL=https://caoadev.service-now.com/api/now/table/sc_item_option_mtom
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# Usuario padrao pra criacao de chamados (ServiceNow)
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SERVICENOW_DEFAULT_USER=SOTHIS.CAOA
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SERVICENOW_DEFAULT_USER_SYSID=b1312fda977a1250501634a6f053af98
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SERVICENOW_RESOLVED_BY_SYSID=b131d6ed1b2ba510c5e163923b4bcb77
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SERVICENOW_IGNORE_DEFAULT_USER_JOURNAL=false
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# GLPI (banco real)
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GLPI_DB_TYPE=mysql
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GLPI_DB_HOST=177.73.177.44
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GLPI_DB_PORT=3306
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GLPI_DB_USER=desenvolvimento
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GLPI_DB_PASSWORD=Ut@2S@$M9Xs@@W
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GLPI_DB_NAME=glpi_data
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GLPI_DB_CHARSET=utf8mb4
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# ID do usuario padrao do GLPI para criacao de tickets e comentarios
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GLPI_DEFAULT_USER_ID=11111
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GLPI_REQ_DEFAULT_JUSTIFICATIVA=Chamado aberto por colaborador CAOA sem Justificativa
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GLPI_REQ_DEFAULT_DESCRIPTION=Chamado aberto por colaborador CAOA sem Descricao
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# Banco intermediario (PostgreSQL)
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SNGLPI_DB_HOST=10.0.120.75
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SNGLPI_DB_PORT=5432
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SNGLPI_DB_NAME=snglpi-development
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SNGLPI_DB_USER=desenvolvimento
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SNGLPI_DB_PASSWORD=Ut@2S@$M9Xs@@W
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# CSV de mapeamento
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LOCATION_MAPPING_CSV_PATH=\\10.0.121.40\Tecnica\Controle CAOA\ENTIDADE SERVICE NOW\LOCATION_MAPPING.csv
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# Logging
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LOG_LEVEL=debug
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LOG_RETENTION_DAYS=10
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LOG_DIR=logs
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