snglpi/src/services/servicenowService.js

const axios = require('axios');
const apiConfig = require('../../config/apiConfig');
const fs = require('fs');
const TicketSnModel = require('../models/ticketSnModel');
const { logInfo, logError, logSync } = require('../utils/logger'); 

const fetchTicketsFromServiceNow = async () => {
    try {
        logInfo('📡 Buscando incidentes do ServiceNow...', { service: 'servicenow' });

        const ticketsResponse = await axios.get(apiConfig.snIncidentConfig.baseUrl, {
            auth: apiConfig.servicenowAuthentication.auth
        });
        
        // comentado para evitar muitos arquivos
        //fs.writeFileSync('servicenow_tickets.json', JSON.stringify(ticketsResponse.data, null, 2));
        //logInfo('💾 Backup JSON de incidentes salvo', { count: ticketsResponse.data.result.length });

        // Salvar os tickets no banco de dados
        logInfo('💾 Iniciando salvamento de incidentes no banco...');
        for (const ticket of ticketsResponse.data.result) {
            await TicketSnModel.saveTicket(ticket, 'incidente');
        }

        logSync('ServiceNow', ticketsResponse.data.result.length, 'incidentes');

    } catch (error) {
        logError(error, 'SERVICE NOW Tickets');
    }
}

const fetchRequestsFromServiceNow = async () => {
    try {
        logInfo('📡 Buscando requisições do ServiceNow...', { service: 'servicenow' });

        const requestsResponse = await axios.get(apiConfig.snRequestConfig.baseUrl, {
            auth: apiConfig.servicenowAuthentication.auth
        });

        // Comentado para evitar muitos arquivos
        //fs.writeFileSync('servicenow_requests.json', JSON.stringify(requestsResponse.data, null, 2));
        //logInfo('💾 Backup JSON de requisições salvo', { count: requestsResponse.data.result.length });

        // Salvar as requisições no banco de dados
        logInfo('💾 Iniciando salvamento de requisições no banco...');
        for (const request of requestsResponse.data.result) {
            await TicketSnModel.saveTicket(request, 'requisicao');
        }

        logSync('ServiceNow', requestsResponse.data.result.length, 'requisições');

    } catch (error) {
        logError(error, 'SERVICE NOW Requests');
    }
}

module.exports = {
    fetchTicketsFromServiceNow,
    fetchRequestsFromServiceNow
}