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CAXIAS DO SUL", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2f22f6e91b6f1050e77eb9121b4bcbd5", "value": "2f22f6e91b6f1050e77eb9121b4bcbd5" } }, { "number": { "display_value": "RITM0344525", "value": "RITM0344525" }, "request": { "display_value": "REQ0344344", "link": "https://start.caoatec.com.br/api/now/table/sc_request/d83be53a1b83a510c5e163923b4bcb28", "value": "d83be53a1b83a510c5e163923b4bcb28" }, "opened_at": { "display_value": "30/05/2023 09:05:22", "value": "2023-05-30 12:05:22" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "143be53a1b83a510c5e163923b4bcb29", "value": "143be53a1b83a510c5e163923b4bcb29" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Cleide Da Silva Ribeiro Baio", "link": "https://start.caoatec.com.br/api/now/table/sys_user/ede3158e1b6abcd0c5e163923b4bcb9d", "value": "ede3158e1b6abcd0c5e163923b4bcb9d" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - BAURU", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/bb223ae91b6f1050e77eb9121b4bcb32", "value": "bb223ae91b6f1050e77eb9121b4bcb32" } }, { "number": { "display_value": "RITM0405537", "value": "RITM0405537" }, "request": { "display_value": "REQ0404846", "link": "https://start.caoatec.com.br/api/now/table/sc_request/d855419c1bc27190598a2021f54bcbdf", "value": "d855419c1bc27190598a2021f54bcbdf" }, "opened_at": { "display_value": "18/10/2023 15:03:26", "value": "2023-10-18 18:03:26" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "1455419c1bc27190598a2021f54bcbe0", "value": "1455419c1bc27190598a2021f54bcbe0" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Vanessa Conceicao Santos", "link": "https://start.caoatec.com.br/api/now/table/sys_user/f47a8a3b1be2d01029846538fa4bcb20", "value": "f47a8a3b1be2d01029846538fa4bcb20" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - IBIRAPUERA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/b3223ae91b6f1050e77eb9121b4bcb46", "value": "b3223ae91b6f1050e77eb9121b4bcb46" } }, { "number": { "display_value": "RITM0330071", "value": "RITM0330071" }, "request": { "display_value": "REQ0329986", "link": "https://start.caoatec.com.br/api/now/table/sc_request/d896a92f1b92a510c5e163923b4bcba6", "value": "d896a92f1b92a510c5e163923b4bcba6" }, "opened_at": { "display_value": "25/04/2023 09:53:30", "value": "2023-04-25 12:53:30" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "1496a92f1b92a510c5e163923b4bcba7", "value": "1496a92f1b92a510c5e163923b4bcba7" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Juan Bertella de Oliveira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/7deafdc1db58c59015471403149619b1", "value": "7deafdc1db58c59015471403149619b1" }, "description": { "display_value": "Colaboradora informa que após ser configurado um novo ramal na loja, ele acabou desconfigurando o ramal principal da recepção, que deverá receber todas as ligações primeiro, antes de serem transferidas.\r\nKB - Não localizado", "value": "Colaboradora informa que após ser configurado um novo ramal na loja, ele acabou desconfigurando o ramal principal da recepção, que deverá receber todas as ligações primeiro, antes de serem transferidas.\r\nKB - Não localizado" }, "location": { "display_value": "HMB - ARICANDUVA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2722f6e91b6f1050e77eb9121b4bcbcf", "value": "2722f6e91b6f1050e77eb9121b4bcbcf" } }, { "number": { "display_value": "RITM0361188", "value": "RITM0361188" }, "request": { "display_value": "REQ0360857", "link": "https://start.caoatec.com.br/api/now/table/sc_request/d97691431bbfa190f46fa687fa4bcbf7", "value": "d97691431bbfa190f46fa687fa4bcbf7" }, "opened_at": { "display_value": "07/07/2023 09:00:21", "value": "2023-07-07 12:00:21" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "157691431bbfa190f46fa687fa4bcbf8", "value": "157691431bbfa190f46fa687fa4bcbf8" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Patricia Cristina Fernandes Losano", "link": "https://start.caoatec.com.br/api/now/table/sys_user/199a82bb1be2d01029846538fa4bcb37", "value": "199a82bb1be2d01029846538fa4bcb37" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "ELIVEL - ANHANGUERA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2b22f6e91b6f1050e77eb9121b4bcbc5", "value": "2b22f6e91b6f1050e77eb9121b4bcbc5" } }, { "number": { "display_value": "RITM0303007", "value": "RITM0303007" }, "request": { "display_value": "REQ0302951", "link": "https://start.caoatec.com.br/api/now/table/sc_request/da12180a1b01a150c5e163923b4bcbf2", "value": "da12180a1b01a150c5e163923b4bcbf2" }, "opened_at": { "display_value": "17/02/2023 08:35:05", "value": "2023-02-17 11:35:05" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "1612180a1b01a150c5e163923b4bcbf3", "value": "1612180a1b01a150c5e163923b4bcbf3" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Simone Cristina Do Nascimento*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/751009251bb41910f46fa687fa4bcb93", "value": "751009251bb41910f46fa687fa4bcb93" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0648880", "value": "RITM0648880" }, "request": { "display_value": "REQ0647230", "link": "https://start.caoatec.com.br/api/now/table/sc_request/da97364d3bb46a102b4dd037f4e45ac7", "value": "da97364d3bb46a102b4dd037f4e45ac7" }, "opened_at": { "display_value": "07/04/2025 16:33:09", "value": "2025-04-07 19:33:09" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "1697364d3bb46a102b4dd037f4e45ac8", "value": "1697364d3bb46a102b4dd037f4e45ac8" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Octavio Da Silva Almeida*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/1c7c4fa9db4155101547140314961904", "value": "1c7c4fa9db4155101547140314961904" }, "description": { "display_value": "colaborador informou que trocou o ramal de mesa e está ligado com cabo de rede o ramal mais informou obtendo andress ip, poderiam verificar ? \r\ncontato: (17) 99143-0002\r\nKB não localizado. ", "value": "colaborador informou que trocou o ramal de mesa e está ligado com cabo de rede o ramal mais informou obtendo andress ip, poderiam verificar ? \r\ncontato: (17) 99143-0002\r\nKB não localizado. " }, "location": { "display_value": "YELLOW - S J DO RIO PRETO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/bf223ae91b6f1050e77eb9121b4bcb66", "value": "bf223ae91b6f1050e77eb9121b4bcb66" } }, { "number": { "display_value": "RITM0643573", "value": "RITM0643573" }, "request": { "display_value": "REQ0641932", "link": "https://start.caoatec.com.br/api/now/table/sc_request/db0e0e393b6426502b4dd037f4e45ac6", "value": "db0e0e393b6426502b4dd037f4e45ac6" }, "opened_at": { "display_value": "28/03/2025 11:11:23", "value": "2025-03-28 14:11:23" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "170e0e393b6426502b4dd037f4e45ac7", "value": "170e0e393b6426502b4dd037f4e45ac7" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Jose Henrique Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/96ba0afb1be2d01029846538fa4bcb9c", "value": "96ba0afb1be2d01029846538fa4bcb9c" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - 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SAO JOSE DOS CAMPOS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/eb22f6e91b6f1050e77eb9121b4bcbeb", "value": "eb22f6e91b6f1050e77eb9121b4bcbeb" } }, { "number": { "display_value": "RITM0212002", "value": "RITM0212002" }, "request": { "display_value": "REQ0211971", "link": "https://start.caoatec.com.br/api/now/table/sc_request/db896fcd1bb85510f46fa687fa4bcb50", "value": "db896fcd1bb85510f46fa687fa4bcb50" }, "opened_at": { "display_value": "18/07/2022 15:15:38", "value": "2022-07-18 18:15:38" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "17896fcd1bb85510f46fa687fa4bcb51", "value": "17896fcd1bb85510f46fa687fa4bcb51" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Mariana Paschoalete", "link": "https://start.caoatec.com.br/api/now/table/sys_user/70aacebb1be2d01029846538fa4bcb3d", "value": "70aacebb1be2d01029846538fa4bcb3d" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - 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MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0372708", "value": "RITM0372708" }, "request": { "display_value": "REQ0372280", "link": "https://start.caoatec.com.br/api/now/table/sc_request/d160ed881ba83110f46fa687fa4bcbfc", "value": "d160ed881ba83110f46fa687fa4bcbfc" }, "opened_at": { "display_value": "04/08/2023 08:49:05", "value": "2023-08-04 11:49:05" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "1d60ed881ba83110f46fa687fa4bcbfc", "value": "1d60ed881ba83110f46fa687fa4bcbfc" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Janaina Paula D Carvalho Monteiro Fernandes*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/581d21411b5cf510f46fa687fa4bcb6e", "value": "581d21411b5cf510f46fa687fa4bcb6e" }, "description": { "display_value": "Regiane informa que está recebendo ligações de outros ramais e deseja que seja feito uma configuração para que não receba transferências de outros ramais, deseja receber apenas ligação de fora.\r\nIP do ramal fictício pois ela não conseguiu pegar o ramal, acredita que era porque estavam utilizando. Favor verificar.\r\nKb não localizada.", "value": "Regiane informa que está recebendo ligações de outros ramais e deseja que seja feito uma configuração para que não receba transferências de outros ramais, deseja receber apenas ligação de fora.\r\nIP do ramal fictício pois ela não conseguiu pegar o ramal, acredita que era porque estavam utilizando. Favor verificar.\r\nKb não localizada." }, "location": { "display_value": "YELLOW - ESTORIL(BH)", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/fb223ae91b6f1050e77eb9121b4bcb43", "value": "fb223ae91b6f1050e77eb9121b4bcb43" } }, { "number": { "display_value": "RITM0542054", "value": "RITM0542054" }, "request": { "display_value": "REQ0540600", "link": "https://start.caoatec.com.br/api/now/table/sc_request/d185744787445a10ab40c8440cbb35a1", "value": "d185744787445a10ab40c8440cbb35a1" }, "opened_at": { "display_value": "20/08/2024 09:14:27", "value": "2024-08-20 12:14:27" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "1d85744787445a10ab40c8440cbb35a1", "value": "1d85744787445a10ab40c8440cbb35a1" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Evilyn Sandriny Rocha De Andrade Serra*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/78b08d6c1b2aca94598a2021f54bcb3d", "value": "78b08d6c1b2aca94598a2021f54bcb3d" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0493717", "value": "RITM0493717" }, "request": { "display_value": "REQ0492366", "link": "https://start.caoatec.com.br/api/now/table/sc_request/d1d9c1c81b8e8250598a2021f54bcb1a", "value": "d1d9c1c81b8e8250598a2021f54bcb1a" }, "opened_at": { "display_value": "03/05/2024 16:55:51", "value": "2024-05-03 19:55:51" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "1dd9c1c81b8e8250598a2021f54bcb1a", "value": "1dd9c1c81b8e8250598a2021f54bcb1a" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Daniele Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/07f2913c1bbc7990598a2021f54bcb22", "value": "07f2913c1bbc7990598a2021f54bcb22" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0115154", "value": "RITM0115154" }, "request": { "display_value": "REQ0115134", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e40e6ce7dbb234901547140314961982", "value": "e40e6ce7dbb234901547140314961982" }, "opened_at": { "display_value": "30/09/2021 13:44:20", "value": "2021-09-30 16:44:20" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "200e6ce7dbb234901547140314961983", "value": "200e6ce7dbb234901547140314961983" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Aurilene Chavier De Lima", "link": "https://start.caoatec.com.br/api/now/table/sys_user/7d6576e81b763810c5e163923b4bcb35", "value": "7d6576e81b763810c5e163923b4bcb35" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - SANTOS DUMONT", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7542f7d81be6b0d0c5e163923b4bcbee", "value": "7542f7d81be6b0d0c5e163923b4bcbee" } }, { "number": { "display_value": "RITM0361067", "value": "RITM0361067" }, "request": { "display_value": "REQ0360738", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e42ff9fa1b7be190598a2021f54bcb70", "value": "e42ff9fa1b7be190598a2021f54bcb70" }, "opened_at": { "display_value": "06/07/2023 17:19:35", "value": "2023-07-06 20:19:35" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "202ff9fa1b7be190598a2021f54bcb71", "value": "202ff9fa1b7be190598a2021f54bcb71" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Simone Cristina Do Nascimento*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/751009251bb41910f46fa687fa4bcb93", "value": "751009251bb41910f46fa687fa4bcb93" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0662153", "value": "RITM0662153" }, "request": { "display_value": "REQ0660483", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e4b6ca539751e690501634a6f053af49", "value": "e4b6ca539751e690501634a6f053af49" }, "opened_at": { "display_value": "09/05/2025 09:17:13", "value": "2025-05-09 12:17:13" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "20b6ca539751e690501634a6f053af4a", "value": "20b6ca539751e690501634a6f053af4a" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Octavio Da Silva Almeida*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/1c7c4fa9db4155101547140314961904", "value": "1c7c4fa9db4155101547140314961904" }, "description": { "display_value": "colaborador solicita uma nova telefonia movel porque vai iniciar um consultor novo na unidade, poderiam verificar ?\r\nendereço: AVENIDA SUMARÉ 1221 cep: 05016110\r\ncontato: (11) 96798-6395 telefone da loja: (11) 3803-7750\r\nKB não localizado. ", "value": "colaborador solicita uma nova telefonia movel porque vai iniciar um consultor novo na unidade, poderiam verificar ?\r\nendereço: AVENIDA SUMARÉ 1221 cep: 05016110\r\ncontato: (11) 96798-6395 telefone da loja: (11) 3803-7750\r\nKB não localizado. " }, "location": { "display_value": "YELLOW - PERDIZES", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/c1da28021bf87c1429846538fa4bcb9c", "value": "c1da28021bf87c1429846538fa4bcb9c" } }, { "number": { "display_value": "RITM0421670", "value": "RITM0421670" }, "request": { "display_value": "REQ0420854", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a557834c1b76bd10c5e163923b4bcb97", "value": "a557834c1b76bd10c5e163923b4bcb97" }, "opened_at": { "display_value": "24/11/2023 12:40:06", "value": "2023-11-24 15:40:06" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "2157834c1b76bd10c5e163923b4bcb98", "value": "2157834c1b76bd10c5e163923b4bcb98" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Sheila Mestre De Araujo", "link": "https://start.caoatec.com.br/api/now/table/sys_user/556a8ef71be2d01029846538fa4bcbd8", "value": "556a8ef71be2d01029846538fa4bcbd8" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - SANTANA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/ab22f6e91b6f1050e77eb9121b4bcbe7", "value": "ab22f6e91b6f1050e77eb9121b4bcbe7" } }, { "number": { "display_value": "RITM0544858", "value": "RITM0544858" }, "request": { "display_value": "REQ0543395", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e57ffc951b9c9690c5e163923b4bcb2b", "value": "e57ffc951b9c9690c5e163923b4bcb2b" }, "opened_at": { "display_value": "27/08/2024 09:44:13", "value": "2024-08-27 12:44:13" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "217ffc951b9c9690c5e163923b4bcb2c", "value": "217ffc951b9c9690c5e163923b4bcb2c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Marcelo Sinhorine*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/aaba4afb1be2d01029846538fa4bcb35", "value": "aaba4afb1be2d01029846538fa4bcb35" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - SANTANA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/ab22f6e91b6f1050e77eb9121b4bcbe7", "value": "ab22f6e91b6f1050e77eb9121b4bcbe7" } }, { "number": { "display_value": "RITM0644913", "value": "RITM0644913" }, "request": { "display_value": "REQ0643267", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e582d6cf87e8ee50ab40c8440cbb35c9", "value": "e582d6cf87e8ee50ab40c8440cbb35c9" }, "opened_at": { "display_value": "01/04/2025 08:43:20", "value": "2025-04-01 11:43:20" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "2182d6cf87e8ee50ab40c8440cbb35ca", "value": "2182d6cf87e8ee50ab40c8440cbb35ca" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Izabella Da Silva Gomes De Araujo", "link": "https://start.caoatec.com.br/api/now/table/sys_user/768d8ede1b0d3990598a2021f54bcb19", "value": "768d8ede1b0d3990598a2021f54bcb19" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - MOREIRA GUIMARAES", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2b28b93f87c9de10ab40c8440cbb35a6", "value": "2b28b93f87c9de10ab40c8440cbb35a6" } }, { "number": { "display_value": "RITM0688888", "value": "RITM0688888" }, "request": { "display_value": "REQ0687164", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e5b527d097a6aa10501634a6f053afaa", "value": "e5b527d097a6aa10501634a6f053afaa" }, "opened_at": { "display_value": "01/07/2025 11:49:04", "value": "2025-07-01 14:49:04" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "21b527d097a6aa10501634a6f053afab", "value": "21b527d097a6aa10501634a6f053afab" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Mayara Maria Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/013128671b374e54c5e163923b4bcb28", "value": "013128671b374e54c5e163923b4bcb28" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "A21 MOTORS - MATRIZ", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/a3223ae91b6f1050e77eb9121b4bcb12", "value": "a3223ae91b6f1050e77eb9121b4bcb12" } }, { "number": { "display_value": "RITM0055340", "value": "RITM0055340" }, "request": { "display_value": "REQ0055331", "link": "https://start.caoatec.com.br/api/now/table/sc_request/29c725e61b5b64d029846538fa4bcb5b", "value": "29c725e61b5b64d029846538fa4bcb5b" }, "opened_at": { "display_value": "06/04/2021 15:43:03", "value": "2021-04-06 18:43:03" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "21c725e61b5b64d029846538fa4bcb5c", "value": "21c725e61b5b64d029846538fa4bcb5c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Service Desk GW", "link": "https://start.caoatec.com.br/api/now/table/sys_user/21768b641b7f149029846538fa4bcb5c", "value": "21768b641b7f149029846538fa4bcb5c" }, "description": { "display_value": "Usuária solicita configurar ramal da recepção para quando tocar o telefone da recepção que é o principal ele seja distribuidos para todas as mesas atenderem, pois colaboraboradora da recepção esta afastada por covid e ele não possuem uma sustituta. solicita que configurem para quando tocar na recepção caia em todas as mesas do atendimento\r\nTelefone Recepção: 4830371600\r\nRamais que vai receber as ligações da receoção\r\nRAMAIS 1600 , 1602, 1604, 1607, 1608, 1609, 1610 1613, 1617, 1630\r\n\r\nNicoli Prince Cyrineu De Abreu\r\nTel: (48) 99177-5183\r\nBandeira/ Localidade: HMB - FLN ATLANTICO", "value": "Usuária solicita configurar ramal da recepção para quando tocar o telefone da recepção que é o principal ele seja distribuidos para todas as mesas atenderem, pois colaboraboradora da recepção esta afastada por covid e ele não possuem uma sustituta. solicita que configurem para quando tocar na recepção caia em todas as mesas do atendimento\r\nTelefone Recepção: 4830371600\r\nRamais que vai receber as ligações da receoção\r\nRAMAIS 1600 , 1602, 1604, 1607, 1608, 1609, 1610 1613, 1617, 1630\r\n\r\nNicoli Prince Cyrineu De Abreu\r\nTel: (48) 99177-5183\r\nBandeira/ Localidade: HMB - FLN ATLANTICO" }, "location": { "display_value": "HMB - FLN ATLANTICO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/e322f6e91b6f1050e77eb9121b4bcbd8", "value": "e322f6e91b6f1050e77eb9121b4bcbd8" } }, { "number": { "display_value": "RITM0710564", "value": "RITM0710564" }, "request": { "display_value": "REQ0708788", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e602f67f9713aed0501634a6f053afe3", "value": "e602f67f9713aed0501634a6f053afe3" }, "opened_at": { "display_value": "18/08/2025 11:49:09", "value": "2025-08-18 14:49:09" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "2202f67f9713aed0501634a6f053afe4", "value": "2202f67f9713aed0501634a6f053afe4" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Isabela Souza De Oliveira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/919fa1c11b823990598a2021f54bcb7a", "value": "919fa1c11b823990598a2021f54bcb7a" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - CONSOLACAO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6b22f6e91b6f1050e77eb9121b4bcbd6", "value": "6b22f6e91b6f1050e77eb9121b4bcbd6" } }, { "number": { "display_value": "RITM0413822", "value": "RITM0413822" }, "request": { "display_value": "REQ0413076", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e6090fde1b1af150c5e163923b4bcb62", "value": "e6090fde1b1af150c5e163923b4bcb62" }, "opened_at": { "display_value": "06/11/2023 16:02:29", "value": "2023-11-06 19:02:29" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "22090fde1b1af150c5e163923b4bcb63", "value": "22090fde1b1af150c5e163923b4bcb63" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Patricia Cristina Fernandes Losano", "link": "https://start.caoatec.com.br/api/now/table/sys_user/199a82bb1be2d01029846538fa4bcb37", "value": "199a82bb1be2d01029846538fa4bcb37" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "ELIVEL - ANHANGUERA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2b22f6e91b6f1050e77eb9121b4bcbc5", "value": "2b22f6e91b6f1050e77eb9121b4bcbc5" } }, { "number": { "display_value": "RITM0542942", "value": "RITM0542942" }, "request": { "display_value": "REQ0541487", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e609e35787441250ab40c8440cbb3569", "value": "e609e35787441250ab40c8440cbb3569" }, "opened_at": { "display_value": "21/08/2024 16:57:15", "value": "2024-08-21 19:57:15" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "2209e35787441250ab40c8440cbb356a", "value": "2209e35787441250ab40c8440cbb356a" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Rodrigo Cunha Da Silva*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/a57a4e3b1be2d01029846538fa4bcb08", "value": "a57a4e3b1be2d01029846538fa4bcb08" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - 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ARICANDUVA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2722f6e91b6f1050e77eb9121b4bcbcf", "value": "2722f6e91b6f1050e77eb9121b4bcbcf" } }, { "number": { "display_value": "RITM0552334", "value": "RITM0552334" }, "request": { "display_value": "REQ0550853", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e6364ece87a0dad0ab40c8440cbb3526", "value": "e6364ece87a0dad0ab40c8440cbb3526" }, "opened_at": { "display_value": "11/09/2024 09:04:31", "value": "2024-09-11 12:04:31" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "22364ece87a0dad0ab40c8440cbb3527", "value": "22364ece87a0dad0ab40c8440cbb3527" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Jessica Pereira De Souza Nascimento", "link": "https://start.caoatec.com.br/api/now/table/sys_user/d3ba4afb1be2d01029846538fa4bcbfa", "value": "d3ba4afb1be2d01029846538fa4bcbfa" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - SALVADOR", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/fb223ae91b6f1050e77eb9121b4bcb67", "value": "fb223ae91b6f1050e77eb9121b4bcb67" } }, { "number": { "display_value": "RITM0552056", "value": "RITM0552056" }, "request": { "display_value": "REQ0550575", "link": "https://start.caoatec.com.br/api/now/table/sc_request/6663127d876c1ad0ab40c8440cbb35a1", "value": "6663127d876c1ad0ab40c8440cbb35a1" }, "opened_at": { "display_value": "10/09/2024 15:23:39", "value": "2024-09-10 18:23:39" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "2263127d876c1ad0ab40c8440cbb35a2", "value": "2263127d876c1ad0ab40c8440cbb35a2" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Vitoria Sirqueira Munchen", "link": "https://start.caoatec.com.br/api/now/table/sys_user/b93e4b691b0b8650c5e163923b4bcb9e", "value": "b93e4b691b0b8650c5e163923b4bcb9e" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - SAO CARLOS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7c0e7e6b1b6e8d90598a2021f54bcbce", "value": "7c0e7e6b1b6e8d90598a2021f54bcbce" } }, { "number": { "display_value": "RITM0503086", "value": "RITM0503086" }, "request": { "display_value": "REQ0501720", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e6851bda1b9a0e94f46fa687fa4bcb42", "value": "e6851bda1b9a0e94f46fa687fa4bcb42" }, "opened_at": { "display_value": "23/05/2024 13:08:15", "value": "2024-05-23 16:08:15" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "22851bda1b9a0e94f46fa687fa4bcb43", "value": "22851bda1b9a0e94f46fa687fa4bcb43" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Vitoria Guimaraes da Rocha*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/4d9a57afdb12f19015471403149619f7", "value": "4d9a57afdb12f19015471403149619f7" }, "description": { "display_value": "Colaborador solicita ramal, pois é colaborador novo e precisa de um para seguir sua rotina de trabalho.\r\nkb não localizado", "value": "Colaborador solicita ramal, pois é colaborador novo e precisa de um para seguir sua rotina de trabalho.\r\nkb não localizado" }, "location": { "display_value": "YELLOW - IBIRAPUERA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/b3223ae91b6f1050e77eb9121b4bcb46", "value": "b3223ae91b6f1050e77eb9121b4bcb46" } }, { "number": { "display_value": "RITM0579150", "value": "RITM0579150" }, "request": { "display_value": "REQ0577602", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e69edb88873952d0ab40c8440cbb3505", "value": "e69edb88873952d0ab40c8440cbb3505" }, "opened_at": { "display_value": "06/11/2024 13:41:17", "value": "2024-11-06 16:41:17" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "229edb88873952d0ab40c8440cbb3506", "value": "229edb88873952d0ab40c8440cbb3506" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Jonathan Nunes De Almeida*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/deb102db1b1c5190598a2021f54bcb65", "value": "deb102db1b1c5190598a2021f54bcb65" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "ELIVEL - JOAO PESSOA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/b5f3a5831b0f8d50598a2021f54bcbb3", "value": "b5f3a5831b0f8d50598a2021f54bcbb3" } }, { "number": { "display_value": "RITM0193756", "value": "RITM0193756" }, "request": { "display_value": "REQ0193726", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e7fa05bb1b2b0590598a2021f54bcb15", "value": "e7fa05bb1b2b0590598a2021f54bcb15" }, "opened_at": { "display_value": "25/05/2022 13:27:42", "value": "2022-05-25 16:27:42" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "23fa05bb1b2b0590598a2021f54bcb16", "value": "23fa05bb1b2b0590598a2021f54bcb16" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Marcelo Rodrigues Parreira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/30aacebb1be2d01029846538fa4bcb24", "value": "30aacebb1be2d01029846538fa4bcb24" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HYUNDAI - IMARES", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/23223ae91b6f1050e77eb9121b4bcb0a", "value": "23223ae91b6f1050e77eb9121b4bcb0a" } }, { "number": { "display_value": "RITM0465554", "value": "RITM0465554" }, "request": { "display_value": "REQ0464396", "link": "https://start.caoatec.com.br/api/now/table/sc_request/e8a1e0081b380210c5e163923b4bcb76", "value": "e8a1e0081b380210c5e163923b4bcb76" }, "opened_at": { "display_value": "02/03/2024 10:41:43", "value": "2024-03-02 13:41:43" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "24a1e0081b380210c5e163923b4bcb77", "value": "24a1e0081b380210c5e163923b4bcb77" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Ricardo Marcondes Farah", "link": "https://start.caoatec.com.br/api/now/table/sys_user/e08a427b1be2d01029846538fa4bcbe4", "value": "e08a427b1be2d01029846538fa4bcbe4" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HYUNDAI - 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Ramal sem fio. Solicita configuração. ", "value": "Colaboradora informou houve um remanejamento dos telefones na localidade, o aparelho recebe ligações, porém a mesma não sabe o numero do ramal, não soube informar o numero do ramal. Ramal sem fio. Solicita configuração. 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", "value": "colaborador solicita que configure o ramal dele para receber ligações do salão de vendas\r\ncelular: (31) 97315-1684 e colaborador informou que é novo na empresa e não soube informar o centro de custo da loja. \r\nKB não localizado. 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SANTANA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/ab22f6e91b6f1050e77eb9121b4bcbe7", "value": "ab22f6e91b6f1050e77eb9121b4bcbe7" } }, { "number": { "display_value": "RITM0410349", "value": "RITM0410349" }, "request": { "display_value": "REQ0409618", "link": "https://start.caoatec.com.br/api/now/table/sc_request/f9cea9c41bdaf110c5e163923b4bcb0d", "value": "f9cea9c41bdaf110c5e163923b4bcb0d" }, "opened_at": { "display_value": "30/10/2023 09:41:48", "value": "2023-10-30 12:41:48" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "35cea9c41bdaf110c5e163923b4bcb0e", "value": "35cea9c41bdaf110c5e163923b4bcb0e" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Grazielli Silva Dos Santos", "link": "https://start.caoatec.com.br/api/now/table/sys_user/059837921bf4ed50c5e163923b4bcb07", "value": "059837921bf4ed50c5e163923b4bcb07" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - 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O mesmo relatou que só conseguem receber ligações se entrarem em contato direto com ele e gostaria de saber a possibilidade de \"puxar\" a ligação de outros ramais para o dele. Gostaria de saber se tem algum código que consiga antecipar o atendimento da ligação quando alguém entra em contato com outro ramal.\r\nRamais abaixo com solicitação supracitada.\r\n(19) 37059118\r\n(19) 37059119\r\nKb não localizado", "value": " Colaborador solicitou auxilio para verificar a possibilidade de transferir ligação de um ramal para o outro. O mesmo relatou que só conseguem receber ligações se entrarem em contato direto com ele e gostaria de saber a possibilidade de \"puxar\" a ligação de outros ramais para o dele. Gostaria de saber se tem algum código que consiga antecipar o atendimento da ligação quando alguém entra em contato com outro ramal.\r\nRamais abaixo com solicitação supracitada.\r\n(19) 37059118\r\n(19) 37059119\r\nKb não localizado" }, "location": { "display_value": "YELLOW - CAMPINAS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7b223ae91b6f1050e77eb9121b4bcb3b", "value": "7b223ae91b6f1050e77eb9121b4bcb3b" } }, { "number": { "display_value": "RITM0638803", "value": "RITM0638803" }, "request": { "display_value": "REQ0637168", "link": "https://start.caoatec.com.br/api/now/table/sc_request/fa337b7a3b50ea902b4dd037f4e45aeb", "value": "fa337b7a3b50ea902b4dd037f4e45aeb" }, "opened_at": { "display_value": "19/03/2025 10:51:40", "value": "2025-03-19 13:51:40" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "36337b7a3b50ea902b4dd037f4e45aec", "value": "36337b7a3b50ea902b4dd037f4e45aec" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Amanda Gabriella Batista de Souza*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/791445de3be312102b4dd037f4e45aa0", "value": "791445de3be312102b4dd037f4e45aa0" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - BOTAFOGO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6722f6e91b6f1050e77eb9121b4bcbd3", "value": "6722f6e91b6f1050e77eb9121b4bcbd3" } }, { "number": { "display_value": "RITM0486216", "value": "RITM0486216" }, "request": { "display_value": "REQ0484921", "link": "https://start.caoatec.com.br/api/now/table/sc_request/fa8299e687214a50f4cfcb330cbb35da", "value": "fa8299e687214a50f4cfcb330cbb35da" }, "opened_at": { "display_value": "16/04/2024 15:27:19", "value": "2024-04-16 18:27:19" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "368299e687214a50f4cfcb330cbb35db", "value": "368299e687214a50f4cfcb330cbb35db" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Patricia Liberato De Oliveira*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/b09a02bb1be2d01029846538fa4bcb85", "value": "b09a02bb1be2d01029846538fa4bcb85" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - 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BELO HORIZONTE", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2b22f6e91b6f1050e77eb9121b4bcbd2", "value": "2b22f6e91b6f1050e77eb9121b4bcbd2" } }, { "number": { "display_value": "RITM0265293", "value": "RITM0265293" }, "request": { "display_value": "REQ0265260", "link": "https://start.caoatec.com.br/api/now/table/sc_request/fb2e45431b171150f46fa687fa4bcb6b", "value": "fb2e45431b171150f46fa687fa4bcb6b" }, "opened_at": { "display_value": "25/11/2022 15:41:39", "value": "2022-11-25 18:41:39" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "372e45431b171150f46fa687fa4bcb6c", "value": "372e45431b171150f46fa687fa4bcb6c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Natalia Da Silva Reis Do Nascimento", "link": "https://start.caoatec.com.br/api/now/table/sys_user/3ba9b29e1b3591d0c5e163923b4bcb06", "value": "3ba9b29e1b3591d0c5e163923b4bcb06" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - 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VILA GUILHERME", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/3f223ae91b6f1050e77eb9121b4bcb6b", "value": "3f223ae91b6f1050e77eb9121b4bcb6b" } }, { "number": { "display_value": "RITM0467977", "value": "RITM0467977" }, "request": { "display_value": "REQ0466804", "link": "https://start.caoatec.com.br/api/now/table/sc_request/fb93cae1dbb84e1015471403149619f2", "value": "fb93cae1dbb84e1015471403149619f2" }, "opened_at": { "display_value": "07/03/2024 09:40:43", "value": "2024-03-07 12:40:43" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "3793cae1dbb84e1015471403149619f3", "value": "3793cae1dbb84e1015471403149619f3" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Natasha Dos Santos Carvalho*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/2f70a7c31b86fd10598a2021f54bcbb0", "value": "2f70a7c31b86fd10598a2021f54bcbb0" }, "description": { "display_value": "ip do telefone: 10.20.227.7 \r\nip da maquina: 10.20.227. 23\r\n\r\nColaboradora quer config. ramal dela talvez seja 2338 por favor confirmar com a mesma, colaborador precisa de quer toque telefone na ura \r\n\r\n\r\n\r\nkb não encontrado", "value": "ip do telefone: 10.20.227.7 \r\nip da maquina: 10.20.227. 23\r\n\r\nColaboradora quer config. ramal dela talvez seja 2338 por favor confirmar com a mesma, colaborador precisa de quer toque telefone na ura \r\n\r\n\r\n\r\nkb não encontrado" }, "location": { "display_value": "YELLOW - CRISTIANO MACHADO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/8a4538e3dbc909101547140314961951", "value": "8a4538e3dbc909101547140314961951" } }, { "number": { "display_value": "RITM0706718", "value": "RITM0706718" }, "request": { "display_value": "REQ0704955", "link": "https://start.caoatec.com.br/api/now/table/sc_request/fcb5832c3bd7ea10f6e903f136e45a20", "value": "fcb5832c3bd7ea10f6e903f136e45a20" }, "opened_at": { "display_value": "08/08/2025 10:54:46", "value": "2025-08-08 13:54:46" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "38b5832c3bd7ea10f6e903f136e45a21", "value": "38b5832c3bd7ea10f6e903f136e45a21" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Leticia Maiara Garcia", "link": "https://start.caoatec.com.br/api/now/table/sys_user/468a867b1be2d01029846538fa4bcb98", "value": "468a867b1be2d01029846538fa4bcb98" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - SAO CARLOS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/af22f6e91b6f1050e77eb9121b4bcbea", "value": "af22f6e91b6f1050e77eb9121b4bcbea" } }, { "number": { "display_value": "RITM0605037", "value": "RITM0605037" }, "request": { "display_value": "REQ0603447", "link": "https://start.caoatec.com.br/api/now/table/sc_request/fd3bcd36977ede10501634a6f053af7b", "value": "fd3bcd36977ede10501634a6f053af7b" }, "opened_at": { "display_value": "03/01/2025 09:03:25", "value": "2025-01-03 12:03:25" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "393bcd36977ede10501634a6f053af7c", "value": "393bcd36977ede10501634a6f053af7c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Carina Bertoloto Dunder*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/83c90b57db3ef5901547140314961960", "value": "83c90b57db3ef5901547140314961960" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - 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CAMPINAS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2768077cdb723c10154714031496193e", "value": "2768077cdb723c10154714031496193e" } }, { "number": { "display_value": "RITM0553988", "value": "RITM0553988" }, "request": { "display_value": "REQ0552503", "link": "https://start.caoatec.com.br/api/now/table/sc_request/013386721b2c9a90c5e163923b4bcb4a", "value": "013386721b2c9a90c5e163923b4bcb4a" }, "opened_at": { "display_value": "13/09/2024 16:46:46", "value": "2024-09-13 19:46:46" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "493386721b2c9a90c5e163923b4bcb4a", "value": "493386721b2c9a90c5e163923b4bcb4a" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Guilherme Henrique Fonseca Oliveira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/bf3d28ad872c16d0ab40c8440cbb3599", "value": "bf3d28ad872c16d0ab40c8440cbb3599" }, "description": { "display_value": "Colaboradora solicita 7 Ramais, dois ramais fixos de mesa e cinco sem fio\r\nContanto: (51) 9 8413-8511, (51) 9 9984-0576 Gerente da loja: Geovana\r\nKB não Localizado\r\n", "value": "Colaboradora solicita 7 Ramais, dois ramais fixos de mesa e cinco sem fio\r\nContanto: (51) 9 8413-8511, (51) 9 9984-0576 Gerente da loja: Geovana\r\nKB não Localizado\r\n" }, "location": { "display_value": "YELLOW - POA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/bb223ae91b6f1050e77eb9121b4bcb63", "value": "bb223ae91b6f1050e77eb9121b4bcb63" } }, { "number": { "display_value": "RITM0566301", "value": "RITM0566301" }, "request": { "display_value": "REQ0564781", "link": "https://start.caoatec.com.br/api/now/table/sc_request/014174a787091e10ab40c8440cbb3513", "value": "014174a787091e10ab40c8440cbb3513" }, "opened_at": { "display_value": "10/10/2024 15:15:37", "value": "2024-10-10 18:15:37" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "494174a787091e10ab40c8440cbb3513", "value": "494174a787091e10ab40c8440cbb3513" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Andrey Chaves de Assuncao Barros Muniz", "link": "https://start.caoatec.com.br/api/now/table/sys_user/530501c087f45e14ab40c8440cbb358c", "value": "530501c087f45e14ab40c8440cbb358c" }, "description": { "display_value": "Colaboradora informa que as chamadas de ramal estão sendo atendidas e direcionada para um unico vendedor.\r\nColaboradora afirma que o ramal do colaborador está atendendo as ligações automaticamente.\r\nNumero do Ramal: 5729\r\nMarca: yalink", "value": "Colaboradora informa que as chamadas de ramal estão sendo atendidas e direcionada para um unico vendedor.\r\nColaboradora afirma que o ramal do colaborador está atendendo as ligações automaticamente.\r\nNumero do Ramal: 5729\r\nMarca: yalink" }, "location": { "display_value": "HMB - BOTAFOGO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6722f6e91b6f1050e77eb9121b4bcbd3", "value": "6722f6e91b6f1050e77eb9121b4bcbd3" } }, { "number": { "display_value": "RITM0540838", "value": "RITM0540838" }, "request": { "display_value": "REQ0539394", "link": "https://start.caoatec.com.br/api/now/table/sc_request/01812cf18700de94ab40c8440cbb358d", "value": "01812cf18700de94ab40c8440cbb358d" }, "opened_at": { "display_value": "16/08/2024 10:34:38", "value": "2024-08-16 13:34:38" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "49812cf18700de94ab40c8440cbb358d", "value": "49812cf18700de94ab40c8440cbb358d" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Tassiane Cristina Salgado Mariano Rafael*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/ccfdcf4a1bffe950f46fa687fa4bcb86", "value": "ccfdcf4a1bffe950f46fa687fa4bcb86" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - RIBEIRÃO PRETO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/37223ae91b6f1050e77eb9121b4bcb65", "value": "37223ae91b6f1050e77eb9121b4bcb65" } }, { "number": { "display_value": "RITM0617341", "value": "RITM0617341" }, "request": { "display_value": "REQ0615732", "link": "https://start.caoatec.com.br/api/now/table/sc_request/01a0f9e33b9f1690f6e903f136e45a3c", "value": "01a0f9e33b9f1690f6e903f136e45a3c" }, "opened_at": { "display_value": "30/01/2025 16:13:46", "value": "2025-01-30 19:13:46" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "49a0f9e33b9f1690f6e903f136e45a3c", "value": "49a0f9e33b9f1690f6e903f136e45a3c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Diogo Henrique Alves Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/9beb8ba11bc78650c5e163923b4bcb8f", "value": "9beb8ba11bc78650c5e163923b4bcb8f" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - JOÃO DIAS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7f223ae91b6f1050e77eb9121b4bcb4b", "value": "7f223ae91b6f1050e77eb9121b4bcb4b" } }, { "number": { "display_value": "RITM0182735", "value": "RITM0182735" }, "request": { "display_value": "REQ0182706", "link": "https://start.caoatec.com.br/api/now/table/sc_request/01baaf811bc34d10f46fa687fa4bcbea", "value": "01baaf811bc34d10f46fa687fa4bcbea" }, "opened_at": { "display_value": "22/04/2022 15:30:48", "value": "2022-04-22 18:30:48" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "49baaf811bc34d10f46fa687fa4bcbea", "value": "49baaf811bc34d10f46fa687fa4bcbea" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Karleen Beatriz Furquim Dos Santos*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/3ca462741babb450c5e163923b4bcb1b", "value": "3ca462741babb450c5e163923b4bcb1b" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - CAMPINAS*", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/37223ae91b6f1050e77eb9121b4bcb41", "value": "37223ae91b6f1050e77eb9121b4bcb41" } }, { "number": { "display_value": "RITM0623526", "value": "RITM0623526" }, "request": { "display_value": "REQ0621903", "link": "https://start.caoatec.com.br/api/now/table/sc_request/01fc77ab876f5e10ab40c8440cbb35d4", "value": "01fc77ab876f5e10ab40c8440cbb35d4" }, "opened_at": { "display_value": "12/02/2025 12:42:30", "value": "2025-02-12 15:42:30" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "49fc77ab876f5e10ab40c8440cbb35d4", "value": "49fc77ab876f5e10ab40c8440cbb35d4" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Mayara Maria Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/013128671b374e54c5e163923b4bcb28", "value": "013128671b374e54c5e163923b4bcb28" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "A21 MOTORS - MATRIZ", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/a3223ae91b6f1050e77eb9121b4bcb12", "value": "a3223ae91b6f1050e77eb9121b4bcb12" } }, { "number": { "display_value": "RITM0365919", "value": "RITM0365919" }, "request": { "display_value": "REQ0365542", "link": "https://start.caoatec.com.br/api/now/table/sc_request/023cc8071bccf114598a2021f54bcbdd", "value": "023cc8071bccf114598a2021f54bcbdd" }, "opened_at": { "display_value": "19/07/2023 13:51:41", "value": "2023-07-19 16:51:41" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "4a3cc8071bccf114598a2021f54bcbdd", "value": "4a3cc8071bccf114598a2021f54bcbdd" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Raphael Silva Oliveira*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/9ac858011b20a110c5e163923b4bcb4b", "value": "9ac858011b20a110c5e163923b4bcb4b" }, "description": { "display_value": "Colaborador solicita a possibilidade da configuração de um sistema de transferência de um ramal para outro caso o primeiro não o atenda.\r\nKB não localizada. ", "value": "Colaborador solicita a possibilidade da configuração de um sistema de transferência de um ramal para outro caso o primeiro não o atenda.\r\nKB não localizada. " }, "location": { "display_value": "YELLOW - CAMPO GRANDE", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/b7223ae91b6f1050e77eb9121b4bcb3c", "value": "b7223ae91b6f1050e77eb9121b4bcb3c" } }, { "number": { "display_value": "RITM0657726", "value": "RITM0657726" }, "request": { "display_value": "REQ0656062", "link": "https://start.caoatec.com.br/api/now/table/sc_request/02b27f843b95ae10f6e903f136e45a8c", "value": "02b27f843b95ae10f6e903f136e45a8c" }, "opened_at": { "display_value": "29/04/2025 14:48:56", "value": "2025-04-29 17:48:56" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "4ab27f843b95ae10f6e903f136e45a8c", "value": "4ab27f843b95ae10f6e903f136e45a8c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Mayara Maria Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/013128671b374e54c5e163923b4bcb28", "value": "013128671b374e54c5e163923b4bcb28" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "A21 MOTORS - MATRIZ", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/a3223ae91b6f1050e77eb9121b4bcb12", "value": "a3223ae91b6f1050e77eb9121b4bcb12" } }, { "number": { "display_value": "RITM0331535", "value": "RITM0331535" }, "request": { "display_value": "REQ0331447", "link": "https://start.caoatec.com.br/api/now/table/sc_request/031f59d4dbaa6d1015471403149619fc", "value": "031f59d4dbaa6d1015471403149619fc" }, "opened_at": { "display_value": "27/04/2023 17:16:22", "value": "2023-04-27 20:16:22" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "4b1f59d4dbaa6d1015471403149619fc", "value": "4b1f59d4dbaa6d1015471403149619fc" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Simone Cristina Do Nascimento*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/751009251bb41910f46fa687fa4bcb93", "value": "751009251bb41910f46fa687fa4bcb93" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0078548", "value": "RITM0078548" }, "request": { "display_value": "REQ0078537", "link": "https://start.caoatec.com.br/api/now/table/sc_request/035bd0461b783850e77eb9121b4bcb0c", "value": "035bd0461b783850e77eb9121b4bcb0c" }, "opened_at": { "display_value": "18/06/2021 10:26:24", "value": "2021-06-18 13:26:24" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "4b5bd0461b783850e77eb9121b4bcb0c", "value": "4b5bd0461b783850e77eb9121b4bcb0c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Regiane Goncalves De Paula Oliveira*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/84041d561bf0281029846538fa4bcb5c", "value": "84041d561bf0281029846538fa4bcb5c" }, "description": { "display_value": "Bom dia! Não sei o número do meu Ramal, parece que foi trocado. O ramal que me foi passado é o 1614, porém cai no setor de liberação da empresa, e também não consigo puxar ligações de outro ramal. Aguardo retorno! desde já agradeço.", "value": "Bom dia! Não sei o número do meu Ramal, parece que foi trocado. O ramal que me foi passado é o 1614, porém cai no setor de liberação da empresa, e também não consigo puxar ligações de outro ramal. Aguardo retorno! desde já agradeço." }, "location": { "display_value": "YELLOW - ESTORIL(BH)", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/fb223ae91b6f1050e77eb9121b4bcb43", "value": "fb223ae91b6f1050e77eb9121b4bcb43" } }, { "number": { "display_value": "RITM0543368", "value": "RITM0543368" }, "request": { "display_value": "REQ0541910", "link": "https://start.caoatec.com.br/api/now/table/sc_request/03afd43f1b48d650c5e163923b4bcb52", "value": "03afd43f1b48d650c5e163923b4bcb52" }, "opened_at": { "display_value": "22/08/2024 15:34:26", "value": "2024-08-22 18:34:26" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "4bafd43f1b48d650c5e163923b4bcb52", "value": "4bafd43f1b48d650c5e163923b4bcb52" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Rafael Luiz Trigueiro", "link": "https://start.caoatec.com.br/api/now/table/sys_user/4485c0aa1bbb90d0e77eb9121b4bcbb6", "value": "4485c0aa1bbb90d0e77eb9121b4bcbb6" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - 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Ramais: 9006, 9003, 9017, 9004, 9032 e 9005", "value": "KB não localizado\r\nColaboradora solicita configuração da telefonia fixa que, quando caia a ligação seja distribuída para todos ramais de sua unidade.\r\nTel: 21 96451-1031 // End Avenida das Americas 5551 - Barra da Tijuca. 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MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0618608", "value": "RITM0618608" }, "request": { "display_value": "REQ0616995", "link": "https://start.caoatec.com.br/api/now/table/sc_request/497bfdf43ba7de90f6e903f136e45a04", "value": "497bfdf43ba7de90f6e903f136e45a04" }, "opened_at": { "display_value": "03/02/2025 14:13:24", "value": "2025-02-03 17:13:24" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "817bfdf43ba7de90f6e903f136e45a05", "value": "817bfdf43ba7de90f6e903f136e45a05" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Guilherme Henrique Fonseca Oliveira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/bf3d28ad872c16d0ab40c8440cbb3599", "value": "bf3d28ad872c16d0ab40c8440cbb3599" }, "description": { "display_value": "Colaboradora entrou me contato informando que a loja toda esta com um problema para redirecionamento, exemplo o pessoal seleciona um numero para ser transferido para um departamento e vai para outro, poderiam verificar por gentileza? \r\n\r\nOBS: Problema vem acontecendo a pelo menos um mês\r\n\r\nMARCA: Fanvil \r\nContato: (54) 98142-7413", "value": "Colaboradora entrou me contato informando que a loja toda esta com um problema para redirecionamento, exemplo o pessoal seleciona um numero para ser transferido para um departamento e vai para outro, poderiam verificar por gentileza? \r\n\r\nOBS: Problema vem acontecendo a pelo menos um mês\r\n\r\nMARCA: Fanvil \r\nContato: (54) 98142-7413" }, "location": { "display_value": "HMB - 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NATAL III", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/f7223ae91b6f1050e77eb9121b4bcb26", "value": "f7223ae91b6f1050e77eb9121b4bcb26" } }, { "number": { "display_value": "RITM0361868", "value": "RITM0361868" }, "request": { "display_value": "REQ0361533", "link": "https://start.caoatec.com.br/api/now/table/sc_request/498ff44c1b807990f46fa687fa4bcbbd", "value": "498ff44c1b807990f46fa687fa4bcbbd" }, "opened_at": { "display_value": "10/07/2023 09:54:03", "value": "2023-07-10 12:54:03" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "818ff44c1b807990f46fa687fa4bcbbe", "value": "818ff44c1b807990f46fa687fa4bcbbe" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Ricardo Marcondes Farah", "link": "https://start.caoatec.com.br/api/now/table/sys_user/e08a427b1be2d01029846538fa4bcbe4", "value": "e08a427b1be2d01029846538fa4bcbe4" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HYUNDAI - IPIRANGA II", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6f223ae91b6f1050e77eb9121b4bcb0a", "value": "6f223ae91b6f1050e77eb9121b4bcb0a" } }, { "number": { "display_value": "RITM0552442", "value": "RITM0552442" }, "request": { "display_value": "REQ0550961", "link": "https://start.caoatec.com.br/api/now/table/sc_request/4995de8e8728dad0ab40c8440cbb3523", "value": "4995de8e8728dad0ab40c8440cbb3523" }, "opened_at": { "display_value": "11/09/2024 10:11:35", "value": "2024-09-11 13:11:35" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "8195de8e8728dad0ab40c8440cbb3524", "value": "8195de8e8728dad0ab40c8440cbb3524" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Carina Bertoloto Dunder*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/83c90b57db3ef5901547140314961960", "value": "83c90b57db3ef5901547140314961960" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0557544", "value": "RITM0557544" }, "request": { "display_value": "REQ0556040", "link": "https://start.caoatec.com.br/api/now/table/sc_request/4a0a34861bb81610c5e163923b4bcb6e", "value": "4a0a34861bb81610c5e163923b4bcb6e" }, "opened_at": { "display_value": "23/09/2024 13:47:20", "value": "2024-09-23 16:47:20" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "820a34861bb81610c5e163923b4bcb6f", "value": "820a34861bb81610c5e163923b4bcb6f" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Guilherme Henrique Fonseca Oliveira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/bf3d28ad872c16d0ab40c8440cbb3599", "value": "bf3d28ad872c16d0ab40c8440cbb3599" }, "description": { "display_value": "Colaboradora informou que precisa da configuração do seu novo ramal.\r\nOBS: Por se tratar de um ramal novo foi informado que ele não possui IP\r\nContanto: (11)97074-7439 \r\nKB não localizado ", "value": "Colaboradora informou que precisa da configuração do seu novo ramal.\r\nOBS: Por se tratar de um ramal novo foi informado que ele não possui IP\r\nContanto: (11)97074-7439 \r\nKB não localizado " }, "location": { "display_value": "YELLOW - SÃO CAETANO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/b3223ae91b6f1050e77eb9121b4bcb6a", "value": "b3223ae91b6f1050e77eb9121b4bcb6a" } }, { "number": { "display_value": "RITM0689868", "value": "RITM0689868" }, "request": { "display_value": "REQ0688142", "link": "https://start.caoatec.com.br/api/now/table/sc_request/4ac0e53497222250501634a6f053af94", "value": "4ac0e53497222250501634a6f053af94" }, "opened_at": { "display_value": "02/07/2025 15:25:16", "value": "2025-07-02 18:25:16" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "82c0e53497222250501634a6f053af95", "value": "82c0e53497222250501634a6f053af95" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Macelly Flaviane Araujo Pereira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/dd987999978ea690501634a6f053af77", "value": "dd987999978ea690501634a6f053af77" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - NATAL", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/ff223ae91b6f1050e77eb9121b4bcb53", "value": "ff223ae91b6f1050e77eb9121b4bcb53" } }, { "number": { "display_value": "RITM0496368", "value": "RITM0496368" }, "request": { "display_value": "REQ0495015", "link": "https://start.caoatec.com.br/api/now/table/sc_request/4adce2391bc6c6d0f46fa687fa4bcb3d", "value": "4adce2391bc6c6d0f46fa687fa4bcb3d" }, "opened_at": { "display_value": "09/05/2024 10:37:47", "value": "2024-05-09 13:37:47" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "82dce2391bc6c6d0f46fa687fa4bcb3e", "value": "82dce2391bc6c6d0f46fa687fa4bcb3e" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Luiz Ricardo Rocha Cabral*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/3b1d43fcdbbc295015471403149619dc", "value": "3b1d43fcdbbc295015471403149619dc" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - JABAQUARA II", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/e07e99c01b57d5d0598a2021f54bcb84", "value": "e07e99c01b57d5d0598a2021f54bcb84" } }, { "number": { "display_value": "RITM0642288", "value": "RITM0642288" }, "request": { "display_value": "REQ0640648", "link": "https://start.caoatec.com.br/api/now/table/sc_request/4bd924d93be06e102b4dd037f4e45a00", "value": "4bd924d93be06e102b4dd037f4e45a00" }, "opened_at": { "display_value": "26/03/2025 14:36:40", "value": "2025-03-26 17:36:40" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "83d924d93be06e102b4dd037f4e45a01", "value": "83d924d93be06e102b4dd037f4e45a01" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Nicole de Oliveira Sena", "link": "https://start.caoatec.com.br/api/now/table/sys_user/e114165787dd9a10ab40c8440cbb35a4", "value": "e114165787dd9a10ab40c8440cbb35a4" }, "description": { "display_value": "Colaboradora solicita configuração do ramal pois o telefone foi trocado.\r\nA ligação deve cair primeiro para a recepção e para a gerência e depois eles encaminham para a pessoa correta.\r\n\r\nTelefone tronco: 5702", "value": "Colaboradora solicita configuração do ramal pois o telefone foi trocado.\r\nA ligação deve cair primeiro para a recepção e para a gerência e depois eles encaminham para a pessoa correta.\r\n\r\nTelefone tronco: 5702" }, "location": { "display_value": "HMB - 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BOTAFOGO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7f223ae91b6f1050e77eb9121b4bcb31", "value": "7f223ae91b6f1050e77eb9121b4bcb31" } }, { "number": { "display_value": "RITM0221560", "value": "RITM0221560" }, "request": { "display_value": "REQ0221529", "link": "https://start.caoatec.com.br/api/now/table/sc_request/2e06d01adb1959901547140314961941", "value": "2e06d01adb1959901547140314961941" }, "opened_at": { "display_value": "15/08/2022 17:35:21", "value": "2022-08-15 20:35:21" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia Móvel", "value": "Solicitações relacionadas a telefonia Móvel" }, "sys_id": { "display_value": "a606d01adb1959901547140314961942", "value": "a606d01adb1959901547140314961942" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Indianara Rocha*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/a3aac2fb1be2d01029846538fa4bcbdc", "value": "a3aac2fb1be2d01029846538fa4bcbdc" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - 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CAXIAS DO SUL", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2f22f6e91b6f1050e77eb9121b4bcbd5", "value": "2f22f6e91b6f1050e77eb9121b4bcbd5" } }, { "number": { "display_value": "RITM0711803", "value": "RITM0711803" }, "request": { "display_value": "REQ0710023", "link": "https://start.caoatec.com.br/api/now/table/sc_request/75ba0d6c3b2fa2d0f6e903f136e45a38", "value": "75ba0d6c3b2fa2d0f6e903f136e45a38" }, "opened_at": { "display_value": "20/08/2025 12:13:09", "value": "2025-08-20 15:13:09" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "bdba0d6c3b2fa2d0f6e903f136e45a38", "value": "bdba0d6c3b2fa2d0f6e903f136e45a38" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Talison Medeiros Costa", "link": "https://start.caoatec.com.br/api/now/table/sys_user/664e5b4e8701a290ab40c8440cbb3598", "value": "664e5b4e8701a290ab40c8440cbb3598" }, "description": { "display_value": "Colaboradora informa que a nova colaboradora está com seu telefone fixo informando que está procurando IP. 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Poderiam verificar?\r\n\r\nContato: (21) 98281-6451\r\n\r\nKb não localizado" }, "location": { "display_value": "YELLOW - BOTAFOGO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7f223ae91b6f1050e77eb9121b4bcb31", "value": "7f223ae91b6f1050e77eb9121b4bcb31" } }, { "number": { "display_value": "RITM0657067", "value": "RITM0657067" }, "request": { "display_value": "REQ0655403", "link": "https://start.caoatec.com.br/api/now/table/sc_request/7655b2ff97c5e610501634a6f053afe8", "value": "7655b2ff97c5e610501634a6f053afe8" }, "opened_at": { "display_value": "28/04/2025 15:42:21", "value": "2025-04-28 18:42:21" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "be55b2ff97c5e610501634a6f053afe8", "value": "be55b2ff97c5e610501634a6f053afe8" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Octavio Da Silva Almeida*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/1c7c4fa9db4155101547140314961904", "value": "1c7c4fa9db4155101547140314961904" }, "description": { "display_value": "colaboradora informou que tem um ramal queestá guardando e solicita a configuração desse ramal, poderiam verificar ?\r\ncontato: (11) 98924-4839 telefone da loja: (11) 4422-8240\r\nKB não localizado. ", "value": "colaboradora informou que tem um ramal queestá guardando e solicita a configuração desse ramal, poderiam verificar ?\r\ncontato: (11) 98924-4839 telefone da loja: (11) 4422-8240\r\nKB não localizado. " }, "location": { "display_value": "YELLOW - SANTO ANDRÉ", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/3b223ae91b6f1050e77eb9121b4bcb68", "value": "3b223ae91b6f1050e77eb9121b4bcb68" } }, { "number": { "display_value": "RITM0021221", "value": "RITM0021221" }, "request": { "display_value": "REQ0021218", "link": "https://start.caoatec.com.br/api/now/table/sc_request/76e189ea1bcd689029846538fa4bcb8e", "value": "76e189ea1bcd689029846538fa4bcb8e" }, "opened_at": { "display_value": "15/12/2020 16:36:22", "value": "2020-12-15 19:36:22" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia Móvel", "value": "Solicitações relacionadas a telefonia Móvel" }, "sys_id": { "display_value": "bee189ea1bcd689029846538fa4bcb8e", "value": "bee189ea1bcd689029846538fa4bcb8e" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Denise De Fatima Victorio*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/4d361c891b0b945029846538fa4bcb61", "value": "4d361c891b0b945029846538fa4bcb61" }, "description": { "display_value": "Aberto chamado junto Sothis .\r\n\r\nChamado: 6107\r\n\r\nObservação: Estamos tendo dificuldades de contato com colaborador ( a ) para tratar os chamados aberto , pois na maioria das vezes não estão atendendo o telefone de contato . ", "value": "Aberto chamado junto Sothis .\r\n\r\nChamado: 6107\r\n\r\nObservação: Estamos tendo dificuldades de contato com colaborador ( a ) para tratar os chamados aberto , pois na maioria das vezes não estão atendendo o telefone de contato . " }, "location": { "display_value": "YELLOW - SOROCABA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/ff223ae91b6f1050e77eb9121b4bcb6a", "value": "ff223ae91b6f1050e77eb9121b4bcb6a" } }, { "number": { "display_value": "RITM0598744", "value": "RITM0598744" }, "request": { "display_value": "REQ0597163", "link": "https://start.caoatec.com.br/api/now/table/sc_request/77a5a18597a2de50501634a6f053af98", "value": "77a5a18597a2de50501634a6f053af98" }, "opened_at": { "display_value": "16/12/2024 14:13:59", "value": "2024-12-16 17:13:59" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "bfa5a18597a2de50501634a6f053af98", "value": "bfa5a18597a2de50501634a6f053af98" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Kalyandro Galdino", "link": "https://start.caoatec.com.br/api/now/table/sys_user/8a8a867b1be2d01029846538fa4bcb5f", "value": "8a8a867b1be2d01029846538fa4bcb5f" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - ASA NORTE", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6322f6e91b6f1050e77eb9121b4bcbd0", "value": "6322f6e91b6f1050e77eb9121b4bcbd0" } }, { "number": { "display_value": "RITM0374334", "value": "RITM0374334" }, "request": { "display_value": "REQ0373894", "link": "https://start.caoatec.com.br/api/now/table/sc_request/8800be951b2c3d10598a2021f54bcbe4", "value": "8800be951b2c3d10598a2021f54bcbe4" }, "opened_at": { "display_value": "08/08/2023 11:49:18", "value": "2023-08-08 14:49:18" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c000be951b2c3d10598a2021f54bcbe5", "value": "c000be951b2c3d10598a2021f54bcbe5" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Nathan Fogaça de Carvalho*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/5d7b2511db89cdd015471403149619cb", "value": "5d7b2511db89cdd015471403149619cb" }, "description": { "display_value": "Colaboradora solicita 2 aparelhos, para duas colaboradoras recém contratada. (sem kb)", "value": "Colaboradora solicita 2 aparelhos, para duas colaboradoras recém contratada. (sem kb)" }, "location": { "display_value": "HMB - CEASA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/c2b8ba4c1b84641029846538fa4bcbb5", "value": "c2b8ba4c1b84641029846538fa4bcbb5" } }, { "number": { "display_value": "RITM0571014", "value": "RITM0571014" }, "request": { "display_value": "REQ0569478", "link": "https://start.caoatec.com.br/api/now/table/sc_request/888a6ddb1b9dda10c5e163923b4bcb2f", "value": "888a6ddb1b9dda10c5e163923b4bcb2f" }, "opened_at": { "display_value": "22/10/2024 11:02:53", "value": "2024-10-22 14:02:53" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c08a6ddb1b9dda10c5e163923b4bcb30", "value": "c08a6ddb1b9dda10c5e163923b4bcb30" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Octavio Da Silva Almeida*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/1c7c4fa9db4155101547140314961904", "value": "1c7c4fa9db4155101547140314961904" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - BARRA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2b32c2b91bffe550598a2021f54bcb69", "value": "2b32c2b91bffe550598a2021f54bcb69" } }, { "number": { "display_value": "RITM0621022", "value": "RITM0621022" }, "request": { "display_value": "REQ0619401", "link": "https://start.caoatec.com.br/api/now/table/sc_request/88fe197197e79250501634a6f053afe2", "value": "88fe197197e79250501634a6f053afe2" }, "opened_at": { "display_value": "06/02/2025 14:42:45", "value": "2025-02-06 17:42:45" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c0fe197197e79250501634a6f053afe3", "value": "c0fe197197e79250501634a6f053afe3" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Andrey Chaves de Assuncao Barros Muniz", "link": "https://start.caoatec.com.br/api/now/table/sys_user/530501c087f45e14ab40c8440cbb358c", "value": "530501c087f45e14ab40c8440cbb358c" }, "description": { "display_value": "Colaboradora disse que quando a ura atende a ligação apresenta a loja como D21 motors, porem a loja e Ford", "value": "Colaboradora disse que quando a ura atende a ligação apresenta a loja como D21 motors, porem a loja e Ford" }, "location": { "display_value": "ELIVEL - CAMPINAS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2768077cdb723c10154714031496193e", "value": "2768077cdb723c10154714031496193e" } }, { "number": { "display_value": "RITM0423681", "value": "RITM0423681" }, "request": { "display_value": "REQ0422861", "link": "https://start.caoatec.com.br/api/now/table/sc_request/892b24f1db7eb950154714031496190c", "value": "892b24f1db7eb950154714031496190c" }, "opened_at": { "display_value": "29/11/2023 11:47:02", "value": "2023-11-29 14:47:02" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c12b24f1db7eb950154714031496190d", "value": "c12b24f1db7eb950154714031496190d" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Daniele Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/07f2913c1bbc7990598a2021f54bcb22", "value": "07f2913c1bbc7990598a2021f54bcb22" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0608118", "value": "RITM0608118" }, "request": { "display_value": "REQ0606523", "link": "https://start.caoatec.com.br/api/now/table/sc_request/894f3cb03bcb9290f6e903f136e45a7a", "value": "894f3cb03bcb9290f6e903f136e45a7a" }, "opened_at": { "display_value": "09/01/2025 13:19:04", "value": "2025-01-09 16:19:04" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c14f3cb03bcb9290f6e903f136e45a7b", "value": "c14f3cb03bcb9290f6e903f136e45a7b" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Isabela Souza De Oliveira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/919fa1c11b823990598a2021f54bcb7a", "value": "919fa1c11b823990598a2021f54bcb7a" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - CONSOLACAO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6b22f6e91b6f1050e77eb9121b4bcbd6", "value": "6b22f6e91b6f1050e77eb9121b4bcbd6" } }, { "number": { "display_value": "RITM0581940", "value": "RITM0581940" }, "request": { "display_value": "REQ0580387", "link": "https://start.caoatec.com.br/api/now/table/sc_request/8a03ad8e3b7d1e10f6e903f136e45a62", "value": "8a03ad8e3b7d1e10f6e903f136e45a62" }, "opened_at": { "display_value": "12/11/2024 09:49:14", "value": "2024-11-12 12:49:14" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c203ad8e3b7d1e10f6e903f136e45a63", "value": "c203ad8e3b7d1e10f6e903f136e45a63" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Juliana Oliveira De Jesus", "link": "https://start.caoatec.com.br/api/now/table/sys_user/238a0e7b1be2d01029846538fa4bcb6d", "value": "238a0e7b1be2d01029846538fa4bcb6d" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - SALVADOR", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/fb223ae91b6f1050e77eb9121b4bcb67", "value": "fb223ae91b6f1050e77eb9121b4bcb67" } }, { "number": { "display_value": "RITM0568168", "value": "RITM0568168" }, "request": { "display_value": "REQ0566644", "link": "https://start.caoatec.com.br/api/now/table/sc_request/8a227ac91b519610c5e163923b4bcb7c", "value": "8a227ac91b519610c5e163923b4bcb7c" }, "opened_at": { "display_value": "15/10/2024 16:29:37", "value": "2024-10-15 19:29:37" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c2227ac91b519610c5e163923b4bcb7d", "value": "c2227ac91b519610c5e163923b4bcb7d" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Andrey Chaves de Assuncao Barros Muniz", "link": "https://start.caoatec.com.br/api/now/table/sys_user/530501c087f45e14ab40c8440cbb358c", "value": "530501c087f45e14ab40c8440cbb358c" }, "description": { "display_value": "Colaboradora disse que foi realizada a troca de 4 ramais na loja, que precisam ser configurados.", "value": "Colaboradora disse que foi realizada a troca de 4 ramais na loja, que precisam ser configurados." }, "location": { "display_value": "HMB - 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MOREIRA GUIMARAES", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/2b28b93f87c9de10ab40c8440cbb35a6", "value": "2b28b93f87c9de10ab40c8440cbb35a6" } }, { "number": { "display_value": "RITM0099830", "value": "RITM0099830" }, "request": { "display_value": "REQ0099812", "link": "https://start.caoatec.com.br/api/now/table/sc_request/8fe7a5091b827410c5e163923b4bcb26", "value": "8fe7a5091b827410c5e163923b4bcb26" }, "opened_at": { "display_value": "16/08/2021 16:45:28", "value": "2021-08-16 19:45:28" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c7e7a5091b827410c5e163923b4bcb27", "value": "c7e7a5091b827410c5e163923b4bcb27" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Flavia Cristina Nascimento Rodrigues*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/1d7a0e3b1be2d01029846538fa4bcb56", "value": "1d7a0e3b1be2d01029846538fa4bcb56" }, "description": { "display_value": "Tivemos uma visita técnica para mudar a rede da loja e com isso alguns ramais foram desconfigurados. \r\nLoja Chery: 9010 e 9006, não estão recebendo e nem fazendo ligações internas e externas\r\nLoja Subaru: O ramal 9004 não está recebendo ligação e o ramal de peças não está funcionado.", "value": "Tivemos uma visita técnica para mudar a rede da loja e com isso alguns ramais foram desconfigurados. \r\nLoja Chery: 9010 e 9006, não estão recebendo e nem fazendo ligações internas e externas\r\nLoja Subaru: O ramal 9004 não está recebendo ligação e o ramal de peças não está funcionado." }, "location": { "display_value": "YELLOW - BOTAFOGO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7f223ae91b6f1050e77eb9121b4bcb31", "value": "7f223ae91b6f1050e77eb9121b4bcb31" } }, { "number": { "display_value": "RITM0286464", "value": "RITM0286464" }, "request": { "display_value": "REQ0286427", "link": "https://start.caoatec.com.br/api/now/table/sc_request/802efd0a1bd029d0f46fa687fa4bcb31", "value": "802efd0a1bd029d0f46fa687fa4bcb31" }, "opened_at": { "display_value": "11/01/2023 09:39:59", "value": "2023-01-11 12:39:59" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c82efd0a1bd029d0f46fa687fa4bcb31", "value": "c82efd0a1bd029d0f46fa687fa4bcb31" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Isabel Gomes Dos Santos Lima*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/71c5be2bdba505101547140314961922", "value": "71c5be2bdba505101547140314961922" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0692583", "value": "RITM0692583" }, "request": { "display_value": "REQ0690856", "link": "https://start.caoatec.com.br/api/now/table/sc_request/8052afa297ae2690501634a6f053afd4", "value": "8052afa297ae2690501634a6f053afd4" }, "opened_at": { "display_value": "08/07/2025 11:20:33", "value": "2025-07-08 14:20:33" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c852afa297ae2690501634a6f053afd4", "value": "c852afa297ae2690501634a6f053afd4" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Mayara Maria Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/013128671b374e54c5e163923b4bcb28", "value": "013128671b374e54c5e163923b4bcb28" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "A21 MOTORS - MATRIZ", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/a3223ae91b6f1050e77eb9121b4bcb12", "value": "a3223ae91b6f1050e77eb9121b4bcb12" } }, { "number": { "display_value": "RITM0223701", "value": "RITM0223701" }, "request": { "display_value": "REQ0223670", "link": "https://start.caoatec.com.br/api/now/table/sc_request/80f58b9c1be5d110c5e163923b4bcb26", "value": "80f58b9c1be5d110c5e163923b4bcb26" }, "opened_at": { "display_value": "22/08/2022 11:31:41", "value": "2022-08-22 14:31:41" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c8f58b9c1be5d110c5e163923b4bcb26", "value": "c8f58b9c1be5d110c5e163923b4bcb26" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Bianca De Andrade Bull", "link": "https://start.caoatec.com.br/api/now/table/sys_user/037ace3b1be2d01029846538fa4bcb83", "value": "037ace3b1be2d01029846538fa4bcb83" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - CAMPINAS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7b223ae91b6f1050e77eb9121b4bcb3b", "value": "7b223ae91b6f1050e77eb9121b4bcb3b" } }, { "number": { "display_value": "RITM0183060", "value": "RITM0183060" }, "request": { "display_value": "REQ0183031", "link": "https://start.caoatec.com.br/api/now/table/sc_request/812afa8a1b4f0550598a2021f54bcb0c", "value": "812afa8a1b4f0550598a2021f54bcb0c" }, "opened_at": { "display_value": "25/04/2022 14:32:33", "value": "2022-04-25 17:32:33" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c92afa8a1b4f0550598a2021f54bcb0c", "value": "c92afa8a1b4f0550598a2021f54bcb0c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Clara Marques De Oliveira Bezerra*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/a66a423b1be2d01029846538fa4bcbde", "value": "a66a423b1be2d01029846538fa4bcbde" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - CAMPINA GRANDE", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/3f223ae91b6f1050e77eb9121b4bcb3a", "value": "3f223ae91b6f1050e77eb9121b4bcb3a" } }, { "number": { "display_value": "RITM0650157", "value": "RITM0650157" }, "request": { "display_value": "REQ0648506", "link": "https://start.caoatec.com.br/api/now/table/sc_request/8152fcfd3b3c22502b4dd037f4e45a5f", "value": "8152fcfd3b3c22502b4dd037f4e45a5f" }, "opened_at": { "display_value": "09/04/2025 14:46:19", "value": "2025-04-09 17:46:19" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c952fcfd3b3c22502b4dd037f4e45a5f", "value": "c952fcfd3b3c22502b4dd037f4e45a5f" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Andrey Chaves de Assuncao Barros Muniz", "link": "https://start.caoatec.com.br/api/now/table/sys_user/530501c087f45e14ab40c8440cbb358c", "value": "530501c087f45e14ab40c8440cbb358c" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - FLN ATLANTICO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/e322f6e91b6f1050e77eb9121b4bcbd8", "value": "e322f6e91b6f1050e77eb9121b4bcbd8" } }, { "number": { "display_value": "RITM0610253", "value": "RITM0610253" }, "request": { "display_value": "REQ0608654", "link": "https://start.caoatec.com.br/api/now/table/sc_request/81a8e352970b5250501634a6f053af23", "value": "81a8e352970b5250501634a6f053af23" }, "opened_at": { "display_value": "14/01/2025 17:29:57", "value": "2025-01-14 20:29:57" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c9a8e352970b5250501634a6f053af23", "value": "c9a8e352970b5250501634a6f053af23" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Andresa De Freitas Pereira Dos Anjos", "link": "https://start.caoatec.com.br/api/now/table/sys_user/4b16254c1b8d9950f46fa687fa4bcb25", "value": "4b16254c1b8d9950f46fa687fa4bcb25" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - JACAREPAGUA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7085178d1ba69dd0c5e163923b4bcbff", "value": "7085178d1ba69dd0c5e163923b4bcbff" } }, { "number": { "display_value": "RITM0566757", "value": "RITM0566757" }, "request": { "display_value": "REQ0565237", "link": "https://start.caoatec.com.br/api/now/table/sc_request/81caadff1b491250c5e163923b4bcbb0", "value": "81caadff1b491250c5e163923b4bcbb0" }, "opened_at": { "display_value": "11/10/2024 14:05:19", "value": "2024-10-11 17:05:19" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "c9caadff1b491250c5e163923b4bcbb0", "value": "c9caadff1b491250c5e163923b4bcbb0" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Guilherme Henrique Fonseca Oliveira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/bf3d28ad872c16d0ab40c8440cbb3599", "value": "bf3d28ad872c16d0ab40c8440cbb3599" }, "description": { "display_value": "Colaboradora solicita um novo ramal pois o gerente não tem é necessita de um novo\r\nkb não localizado", "value": "Colaboradora solicita um novo ramal pois o gerente não tem é necessita de um novo\r\nkb não localizado" }, "location": { "display_value": "YELLOW - VILA GUILHERME", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/3f223ae91b6f1050e77eb9121b4bcb6b", "value": "3f223ae91b6f1050e77eb9121b4bcb6b" } }, { "number": { "display_value": "RITM0385587", "value": "RITM0385587" }, "request": { "display_value": "REQ0385040", "link": "https://start.caoatec.com.br/api/now/table/sc_request/822589061b81b590598a2021f54bcb91", "value": "822589061b81b590598a2021f54bcb91" }, "opened_at": { "display_value": "04/09/2023 08:29:19", "value": "2023-09-04 11:29:19" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "ca2589061b81b590598a2021f54bcb91", "value": "ca2589061b81b590598a2021f54bcb91" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Simone Cristina Do Nascimento*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/751009251bb41910f46fa687fa4bcb93", "value": "751009251bb41910f46fa687fa4bcb93" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - 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BOTAFOGO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6722f6e91b6f1050e77eb9121b4bcbd3", "value": "6722f6e91b6f1050e77eb9121b4bcbd3" } }, { "number": { "display_value": "RITM0352258", "value": "RITM0352258" }, "request": { "display_value": "REQ0352020", "link": "https://start.caoatec.com.br/api/now/table/sc_request/86d411501be3ed10c5e163923b4bcb64", "value": "86d411501be3ed10c5e163923b4bcb64" }, "opened_at": { "display_value": "16/06/2023 09:34:18", "value": "2023-06-16 12:34:18" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "ced411501be3ed10c5e163923b4bcb64", "value": "ced411501be3ed10c5e163923b4bcb64" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Salomao do Amparo Amaral*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/bfe82cf01b4de510c5e163923b4bcb45", "value": "bfe82cf01b4de510c5e163923b4bcb45" }, "description": { "display_value": "Colaboradora solicita um novo telefone sem fio\r\nNúmeros para contato (11) 95335-8160\r\n(11) 5053-3033\r\nKB não encontrado ", "value": "Colaboradora solicita um novo telefone sem fio\r\nNúmeros para contato (11) 95335-8160\r\n(11) 5053-3033\r\nKB não encontrado " }, "location": { "display_value": "PAULINVEL - MATRIZ", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/37223ae91b6f1050e77eb9121b4bcb27", "value": "37223ae91b6f1050e77eb9121b4bcb27" } }, { "number": { "display_value": "RITM0706706", "value": "RITM0706706" }, "request": { "display_value": "REQ0704943", "link": "https://start.caoatec.com.br/api/now/table/sc_request/87e307a43bd7ea10f6e903f136e45a6c", "value": "87e307a43bd7ea10f6e903f136e45a6c" }, "opened_at": { "display_value": "08/08/2025 10:47:00", "value": "2025-08-08 13:47:00" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "cfe307a43bd7ea10f6e903f136e45a6c", "value": "cfe307a43bd7ea10f6e903f136e45a6c" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Leticia Maiara Garcia", "link": "https://start.caoatec.com.br/api/now/table/sys_user/468a867b1be2d01029846538fa4bcb98", "value": "468a867b1be2d01029846538fa4bcb98" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - SAO CARLOS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/af22f6e91b6f1050e77eb9121b4bcbea", "value": "af22f6e91b6f1050e77eb9121b4bcbea" } }, { "number": { "display_value": "RITM0184615", "value": "RITM0184615" }, "request": { "display_value": "REQ0184586", "link": "https://start.caoatec.com.br/api/now/table/sc_request/9815c6cb1bc78d50f46fa687fa4bcbe7", "value": "9815c6cb1bc78d50f46fa687fa4bcbe7" }, "opened_at": { "display_value": "28/04/2022 13:14:35", "value": "2022-04-28 16:14:35" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d015c6cb1bc78d50f46fa687fa4bcbe8", "value": "d015c6cb1bc78d50f46fa687fa4bcbe8" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Anderson Acioli De Souza*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/635a0ef71be2d01029846538fa4bcb19", "value": "635a0ef71be2d01029846538fa4bcb19" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - JUNDIAI", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/bb223ae91b6f1050e77eb9121b4bcb4c", "value": "bb223ae91b6f1050e77eb9121b4bcb4c" } }, { "number": { "display_value": "RITM0506967", "value": "RITM0506967" }, "request": { "display_value": "REQ0505596", "link": "https://start.caoatec.com.br/api/now/table/sc_request/992c0fb51b2606d4598a2021f54bcbe0", "value": "992c0fb51b2606d4598a2021f54bcbe0" }, "opened_at": { "display_value": "03/06/2024 09:25:57", "value": "2024-06-03 12:25:57" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d12c0fb51b2606d4598a2021f54bcbe1", "value": "d12c0fb51b2606d4598a2021f54bcbe1" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Grazielli Silva Dos Santos", "link": "https://start.caoatec.com.br/api/now/table/sys_user/059837921bf4ed50c5e163923b4bcb07", "value": "059837921bf4ed50c5e163923b4bcb07" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0327302", "value": "RITM0327302" }, "request": { "display_value": "REQ0327222", "link": "https://start.caoatec.com.br/api/now/table/sc_request/59456041dbd2251415471403149619a2", "value": "59456041dbd2251415471403149619a2" }, "opened_at": { "display_value": "17/04/2023 10:43:25", "value": "2023-04-17 13:43:25" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d1456041dbd2251415471403149619a3", "value": "d1456041dbd2251415471403149619a3" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Henrique Alves Neto*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/557ca32cdb6e1114154714031496197e", "value": "557ca32cdb6e1114154714031496197e" }, "description": { "display_value": "Colaborador solicita que seja configurado para quando ligarem para o setor dele de vendas, o ramal dele chamar também porque se não ele tem que fica levantando da mesa para atender o telefone.\r\nKB não encontrado na base de conhecimentos.", "value": "Colaborador solicita que seja configurado para quando ligarem para o setor dele de vendas, o ramal dele chamar também porque se não ele tem que fica levantando da mesa para atender o telefone.\r\nKB não encontrado na base de conhecimentos." }, "location": { "display_value": "YELLOW - CRISTIANO MACHADO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/8a4538e3dbc909101547140314961951", "value": "8a4538e3dbc909101547140314961951" } }, { "number": { "display_value": "RITM0654407", "value": "RITM0654407" }, "request": { "display_value": "REQ0652745", "link": "https://start.caoatec.com.br/api/now/table/sc_request/9a5c7e7d3b8d6e902b4dd037f4e45a48", "value": "9a5c7e7d3b8d6e902b4dd037f4e45a48" }, "opened_at": { "display_value": "22/04/2025 11:05:03", "value": "2025-04-22 14:05:03" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d25c7e7d3b8d6e902b4dd037f4e45a49", "value": "d25c7e7d3b8d6e902b4dd037f4e45a49" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Bianca Raquel Boldrim Magalhaes", "link": "https://start.caoatec.com.br/api/now/table/sys_user/9d45a0551b412d10c5e163923b4bcb56", "value": "9d45a0551b412d10c5e163923b4bcb56" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "PAULINVEL - MATRIZ", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/37223ae91b6f1050e77eb9121b4bcb27", "value": "37223ae91b6f1050e77eb9121b4bcb27" } }, { "number": { "display_value": "RITM0397329", "value": "RITM0397329" }, "request": { "display_value": "REQ0396689", "link": "https://start.caoatec.com.br/api/now/table/sc_request/9acfa6021ba1fd50f46fa687fa4bcbb8", "value": "9acfa6021ba1fd50f46fa687fa4bcbb8" }, "opened_at": { "display_value": "29/09/2023 12:46:35", "value": "2023-09-29 15:46:35" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d2cfa6021ba1fd50f46fa687fa4bcbb9", "value": "d2cfa6021ba1fd50f46fa687fa4bcbb9" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "William Felipe Da Silva*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/f57357921bcd7990598a2021f54bcb46", "value": "f57357921bcd7990598a2021f54bcb46" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - JOÃO DIAS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7f223ae91b6f1050e77eb9121b4bcb4b", "value": "7f223ae91b6f1050e77eb9121b4bcb4b" } }, { "number": { "display_value": "RITM0621744", "value": "RITM0621744" }, "request": { "display_value": "REQ0620123", "link": "https://start.caoatec.com.br/api/now/table/sc_request/9adc4fca3ba71214f6e903f136e45a2f", "value": "9adc4fca3ba71214f6e903f136e45a2f" }, "opened_at": { "display_value": "07/02/2025 17:21:27", "value": "2025-02-07 20:21:27" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d2dc4fca3ba71214f6e903f136e45a30", "value": "d2dc4fca3ba71214f6e903f136e45a30" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Nicole de Oliveira Sena", "link": "https://start.caoatec.com.br/api/now/table/sys_user/e114165787dd9a10ab40c8440cbb35a4", "value": "e114165787dd9a10ab40c8440cbb35a4" }, "description": { "display_value": "Colaboradora solicita configuração do seu ramal pois trocou de sala. No ramal aparece a mensagem \"Adquirir IP\"", "value": "Colaboradora solicita configuração do seu ramal pois trocou de sala. No ramal aparece a mensagem \"Adquirir IP\"" }, "location": { "display_value": "HMB - BOTAFOGO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6722f6e91b6f1050e77eb9121b4bcbd3", "value": "6722f6e91b6f1050e77eb9121b4bcbd3" } }, { "number": { "display_value": "RITM0394339", "value": "RITM0394339" }, "request": { "display_value": "REQ0393717", "link": "https://start.caoatec.com.br/api/now/table/sc_request/9af807bf1b1dbd10f46fa687fa4bcb79", "value": "9af807bf1b1dbd10f46fa687fa4bcb79" }, "opened_at": { "display_value": "22/09/2023 14:50:18", "value": "2023-09-22 17:50:18" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d2f807bf1b1dbd10f46fa687fa4bcb7a", "value": "d2f807bf1b1dbd10f46fa687fa4bcb7a" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Vanessa Aparecida Dos Santos Mota", "link": "https://start.caoatec.com.br/api/now/table/sys_user/a39a8abb1be2d01029846538fa4bcb82", "value": "a39a8abb1be2d01029846538fa4bcb82" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - 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RIBEIRÃO PRETO", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/37223ae91b6f1050e77eb9121b4bcb65", "value": "37223ae91b6f1050e77eb9121b4bcb65" } }, { "number": { "display_value": "RITM0045511", "value": "RITM0045511" }, "request": { "display_value": "REQ0045503", "link": "https://start.caoatec.com.br/api/now/table/sc_request/dbbb3f721be2e450e77eb9121b4bcb31", "value": "dbbb3f721be2e450e77eb9121b4bcb31" }, "opened_at": { "display_value": "01/03/2021 14:20:54", "value": "2021-03-01 17:20:54" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "d3bb3f721be2e450e77eb9121b4bcb32", "value": "d3bb3f721be2e450e77eb9121b4bcb32" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Mariana Vargas Vaz*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/c4cacafb1be2d01029846538fa4bcb65", "value": "c4cacafb1be2d01029846538fa4bcb65" }, "description": { "display_value": "Aberto chamado junto a Sothis .\r\nChamado: 7093", "value": "Aberto chamado junto a Sothis .\r\nChamado: 7093" }, "location": { "display_value": "YELLOW - 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IPIRANGA II", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6f223ae91b6f1050e77eb9121b4bcb0a", "value": "6f223ae91b6f1050e77eb9121b4bcb0a" } }, { "number": { "display_value": "RITM0639092", "value": "RITM0639092" }, "request": { "display_value": "REQ0637456", "link": "https://start.caoatec.com.br/api/now/table/sc_request/96f109073b5c2e902b4dd037f4e45a1d", "value": "96f109073b5c2e902b4dd037f4e45a1d" }, "opened_at": { "display_value": "19/03/2025 16:35:42", "value": "2025-03-19 19:35:42" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "def109073b5c2e902b4dd037f4e45a1d", "value": "def109073b5c2e902b4dd037f4e45a1d" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Fernanda Dutra Moreira", "link": "https://start.caoatec.com.br/api/now/table/sys_user/d473b6941bba8a18598a2021f54bcb12", "value": "d473b6941bba8a18598a2021f54bcb12" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - SANTO ANDRE", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/e722f6e91b6f1050e77eb9121b4bcbe8", "value": "e722f6e91b6f1050e77eb9121b4bcbe8" } }, { "number": { "display_value": "RITM0700161", "value": "RITM0700161" }, "request": { "display_value": "REQ0698422", "link": "https://start.caoatec.com.br/api/now/table/sc_request/97517a449743e650501634a6f053af99", "value": "97517a449743e650501634a6f053af99" }, "opened_at": { "display_value": "25/07/2025 09:53:15", "value": "2025-07-25 12:53:15" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "df517a449743e650501634a6f053af99", "value": "df517a449743e650501634a6f053af99" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Vanderlei Dalmas", "link": "https://start.caoatec.com.br/api/now/table/sys_user/c67a4e3b1be2d01029846538fa4bcbeb", "value": "c67a4e3b1be2d01029846538fa4bcbeb" }, "description": { "display_value": "Bom dia!\r\nSolicito configuração da ura da unidade D21 Caxias do Sul.\r\nAo selecionar a opção agendamento o telefone apresenta diversos erros aleatórios: fica mudo / transfere para vendas / transfere para consultor de serviços / transfere para GPV ou transfere para o caixa.\r\nRAMAL AGENDAMENTO: 3021 (TOCAR EXCLUSIVAMENTE NESTE RAMAL) \r\nRAMAIS CONSULTORES: 3010, 3013\r\nRAMAL PEÇAS: 3014\r\nRAMAIS VENDAS: 3005, 3006, 3007, 3018\r\nRAMAL ACESSÓRIOS: 3014", "value": "Bom dia!\r\nSolicito configuração da ura da unidade D21 Caxias do Sul.\r\nAo selecionar a opção agendamento o telefone apresenta diversos erros aleatórios: fica mudo / transfere para vendas / transfere para consultor de serviços / transfere para GPV ou transfere para o caixa.\r\nRAMAL AGENDAMENTO: 3021 (TOCAR EXCLUSIVAMENTE NESTE RAMAL) \r\nRAMAIS CONSULTORES: 3010, 3013\r\nRAMAL PEÇAS: 3014\r\nRAMAIS VENDAS: 3005, 3006, 3007, 3018\r\nRAMAL ACESSÓRIOS: 3014" }, "location": { "display_value": "YELLOW - CAXIAS DO SUL", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/7f223ae91b6f1050e77eb9121b4bcb3e", "value": "7f223ae91b6f1050e77eb9121b4bcb3e" } }, { "number": { "display_value": "RITM0593748", "value": "RITM0593748" }, "request": { "display_value": "REQ0592175", "link": "https://start.caoatec.com.br/api/now/table/sc_request/975fb4a59796d2d0501634a6f053aff8", "value": "975fb4a59796d2d0501634a6f053aff8" }, "opened_at": { "display_value": "05/12/2024 14:27:49", "value": "2024-12-05 17:27:49" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "df5fb4a59796d2d0501634a6f053aff8", "value": "df5fb4a59796d2d0501634a6f053aff8" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Nicole de Oliveira Sena", "link": "https://start.caoatec.com.br/api/now/table/sys_user/e114165787dd9a10ab40c8440cbb35a4", "value": "e114165787dd9a10ab40c8440cbb35a4" }, "description": { "display_value": "Colaborador informou que seu ramal está mudo e aparece a mensagem \"4706-caoa@\".\r\nEle está conectado no ponto de rede.\r\n4310742HB\r\nIP: 10.20.143.33", "value": "Colaborador informou que seu ramal está mudo e aparece a mensagem \"4706-caoa@\".\r\nEle está conectado no ponto de rede.\r\n4310742HB\r\nIP: 10.20.143.33" }, "location": { "display_value": "HMB - SANTANA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/ab22f6e91b6f1050e77eb9121b4bcbe7", "value": "ab22f6e91b6f1050e77eb9121b4bcbe7" } }, { "number": { "display_value": "RITM0123176", "value": "RITM0123176" }, "request": { "display_value": "REQ0123156", "link": "https://start.caoatec.com.br/api/now/table/sc_request/977cd86fdbdbb4501547140314961970", "value": "977cd86fdbdbb4501547140314961970" }, "opened_at": { "display_value": "25/10/2021 08:59:11", "value": "2021-10-25 11:59:11" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "df7cd86fdbdbb4501547140314961970", "value": "df7cd86fdbdbb4501547140314961970" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Service Desk GW", "link": "https://start.caoatec.com.br/api/now/table/sys_user/21768b641b7f149029846538fa4bcb5c", "value": "21768b641b7f149029846538fa4bcb5c" }, "description": { "display_value": "Problema/Solicitação: Colaborador solicita que seu ramal seja configura para que seja o primeiro a receber ligações\r\n", "value": "Problema/Solicitação: Colaborador solicita que seu ramal seja configura para que seja o primeiro a receber ligações\r\n" }, "location": { "display_value": "YELLOW - JUNDIAI", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/bb223ae91b6f1050e77eb9121b4bcb4c", "value": "bb223ae91b6f1050e77eb9121b4bcb4c" } }, { "number": { "display_value": "RITM0711026", "value": "RITM0711026" }, "request": { "display_value": "REQ0709247", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a8551f083b6b6e90f6e903f136e45a85", "value": "a8551f083b6b6e90f6e903f136e45a85" }, "opened_at": { "display_value": "19/08/2025 09:01:46", "value": "2025-08-19 12:01:46" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "e0551f083b6b6e90f6e903f136e45a86", "value": "e0551f083b6b6e90f6e903f136e45a86" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Gustavo Oliveira Tavares", "link": "https://start.caoatec.com.br/api/now/table/sys_user/93a51e5f87dd9a10ab40c8440cbb356d", "value": "93a51e5f87dd9a10ab40c8440cbb356d" }, "description": { "display_value": "Colaboradora solicita que após 3 bipes no ramal 6713, seja transbordado para o ramal de final 6710. Colaboradora informou que a linha estava configurada mas que por algum motivo não está mais, nisso o pedido para quando efetuarem uma ligação no número tronco ( 11) 2468-6700, seja encaminhado pro 6713 e depois transbordado para o 6710. Poderiam verificar?\r\n\r\nContato: (11) 99225-7243 / tronco ( 11) 2468-6700\r\ne-mail: maria.alcilene@d21motors.com.br\r\n\r\nKB não localizado", "value": "Colaboradora solicita que após 3 bipes no ramal 6713, seja transbordado para o ramal de final 6710. Colaboradora informou que a linha estava configurada mas que por algum motivo não está mais, nisso o pedido para quando efetuarem uma ligação no número tronco ( 11) 2468-6700, seja encaminhado pro 6713 e depois transbordado para o 6710. Poderiam verificar?\r\n\r\nContato: (11) 99225-7243 / tronco ( 11) 2468-6700\r\ne-mail: maria.alcilene@d21motors.com.br\r\n\r\nKB não localizado" }, "location": { "display_value": "YELLOW - GUARULHOS", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/77223ae91b6f1050e77eb9121b4bcb45", "value": "77223ae91b6f1050e77eb9121b4bcb45" } }, { "number": { "display_value": "RITM0277594", "value": "RITM0277594" }, "request": { "display_value": "REQ0277561", "link": "https://start.caoatec.com.br/api/now/table/sc_request/286247571bfb5910f46fa687fa4bcb6e", "value": "286247571bfb5910f46fa687fa4bcb6e" }, "opened_at": { "display_value": "21/12/2022 15:19:12", "value": "2022-12-21 18:19:12" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "e06247571bfb5910f46fa687fa4bcb6f", "value": "e06247571bfb5910f46fa687fa4bcb6f" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Simone Cristina do Nascimento*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/437e746d1bf41910598a2021f54bcb16", "value": "437e746d1bf41910598a2021f54bcb16" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0432564", "value": "RITM0432564" }, "request": { "display_value": "REQ0431709", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a8a02f6ddb83fdd015471403149619fe", "value": "a8a02f6ddb83fdd015471403149619fe" }, "opened_at": { "display_value": "11/12/2023 16:37:13", "value": "2023-12-11 19:37:13" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "e0a02f6ddb83fdd015471403149619ff", "value": "e0a02f6ddb83fdd015471403149619ff" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Danilo Pereira De Aguiar*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/775a0ef71be2d01029846538fa4bcb50", "value": "775a0ef71be2d01029846538fa4bcb50" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "S MOTORS - MORUMBI", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/b3223ae91b6f1050e77eb9121b4bcb2c", "value": "b3223ae91b6f1050e77eb9121b4bcb2c" } }, { "number": { "display_value": "RITM0571442", "value": "RITM0571442" }, "request": { "display_value": "REQ0569904", "link": "https://start.caoatec.com.br/api/now/table/sc_request/694f4e2b1b5d1250c5e163923b4bcb12", "value": "694f4e2b1b5d1250c5e163923b4bcb12" }, "opened_at": { "display_value": "23/10/2024 08:22:02", "value": "2024-10-23 11:22:02" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "e14f4e2b1b5d1250c5e163923b4bcb13", "value": "e14f4e2b1b5d1250c5e163923b4bcb13" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Carina Bertoloto Dunder*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/83c90b57db3ef5901547140314961960", "value": "83c90b57db3ef5901547140314961960" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0411942", "value": "RITM0411942" }, "request": { "display_value": "REQ0411201", "link": "https://start.caoatec.com.br/api/now/table/sc_request/69af483cdb16b9101547140314961958", "value": "69af483cdb16b9101547140314961958" }, "opened_at": { "display_value": "01/11/2023 10:41:37", "value": "2023-11-01 13:41:37" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "e1af483cdb16b9101547140314961959", "value": "e1af483cdb16b9101547140314961959" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Debora Cristina Pinheiro Pugliesi*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/c6aa42fb1be2d01029846538fa4bcbc8", "value": "c6aa42fb1be2d01029846538fa4bcbc8" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - MOREIRA GUIMARAES", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/a322f6e91b6f1050e77eb9121b4bcbe1", "value": "a322f6e91b6f1050e77eb9121b4bcbe1" } }, { "number": { "display_value": "RITM0557075", "value": "RITM0557075" }, "request": { "display_value": "REQ0555574", "link": "https://start.caoatec.com.br/api/now/table/sc_request/aa62bd051b74ded0c5e163923b4bcbd7", "value": "aa62bd051b74ded0c5e163923b4bcbd7" }, "opened_at": { "display_value": "20/09/2024 15:19:44", "value": "2024-09-20 18:19:44" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "e262bd051b74ded0c5e163923b4bcbd8", "value": "e262bd051b74ded0c5e163923b4bcbd8" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Gisele Pereira Lopes Alves", "link": "https://start.caoatec.com.br/api/now/table/sys_user/6b7d385a1b160a54598a2021f54bcb02", "value": "6b7d385a1b160a54598a2021f54bcb02" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - 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BRASILIA SIA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/3b223ae91b6f1050e77eb9121b4bcb37", "value": "3b223ae91b6f1050e77eb9121b4bcb37" } }, { "number": { "display_value": "RITM0062269", "value": "RITM0062269" }, "request": { "display_value": "REQ0062258", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a472a9611bbfe090e77eb9121b4bcb6f", "value": "a472a9611bbfe090e77eb9121b4bcb6f" }, "opened_at": { "display_value": "28/04/2021 09:17:13", "value": "2021-04-28 12:17:13" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "ec72a9611bbfe090e77eb9121b4bcb6f", "value": "ec72a9611bbfe090e77eb9121b4bcb6f" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Rosana Santos Da Cruz", "link": "https://start.caoatec.com.br/api/now/table/sys_user/e97a0e3b1be2d01029846538fa4bcbcf", "value": "e97a0e3b1be2d01029846538fa4bcbcf" }, "description": { "display_value": "Bom dia! Gentileza configurar os ramais do telefone 31 40428200, pois somente dois telefones da loja estão recebendo fazendo e recebendo ligações, os outros ramais estão mudos", "value": "Bom dia! Gentileza configurar os ramais do telefone 31 40428200, pois somente dois telefones da loja estão recebendo fazendo e recebendo ligações, os outros ramais estão mudos" }, "location": { "display_value": "HYUNDAI - BELO HORIZONTE", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/e722f6e91b6f1050e77eb9121b4bcbff", "value": "e722f6e91b6f1050e77eb9121b4bcbff" } }, { "number": { "display_value": "RITM0264742", "value": "RITM0264742" }, "request": { "display_value": "REQ0264709", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a49afaae1b93d910598a2021f54bcbaa", "value": "a49afaae1b93d910598a2021f54bcbaa" }, "opened_at": { "display_value": "24/11/2022 10:18:14", "value": "2022-11-24 13:18:14" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "ec9afaae1b93d910598a2021f54bcbaa", "value": "ec9afaae1b93d910598a2021f54bcbaa" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Isabel Gomes Dos Santos Lima*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/71c5be2bdba505101547140314961922", "value": "71c5be2bdba505101547140314961922" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0290437", "value": "RITM0290437" }, "request": { "display_value": "REQ0290397", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a53c84c91b6c6110c5e163923b4bcb89", "value": "a53c84c91b6c6110c5e163923b4bcb89" }, "opened_at": { "display_value": "20/01/2023 09:04:03", "value": "2023-01-20 12:04:03" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "ed3c84c91b6c6110c5e163923b4bcb89", "value": "ed3c84c91b6c6110c5e163923b4bcb89" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Simone Cristina Do Nascimento*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/751009251bb41910f46fa687fa4bcb93", "value": "751009251bb41910f46fa687fa4bcb93" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0621631", "value": "RITM0621631" }, "request": { "display_value": "REQ0620010", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a589e6823b6fded0f6e903f136e45ac0", "value": "a589e6823b6fded0f6e903f136e45ac0" }, "opened_at": { "display_value": "07/02/2025 14:47:07", "value": "2025-02-07 17:47:07" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "ed89e6823b6fded0f6e903f136e45ac0", "value": "ed89e6823b6fded0f6e903f136e45ac0" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Josie De Almeida Lima Figueiredo", "link": "https://start.caoatec.com.br/api/now/table/sys_user/68f4df5887041a54ab40c8440cbb35e0", "value": "68f4df5887041a54ab40c8440cbb35e0" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - JK", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/6322f6e91b6f1050e77eb9121b4bcbdd", "value": "6322f6e91b6f1050e77eb9121b4bcbdd" } }, { "number": { "display_value": "RITM0310256", "value": "RITM0310256" }, "request": { "display_value": "REQ0310195", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a5c41e84db69ed50154714031496195b", "value": "a5c41e84db69ed50154714031496195b" }, "opened_at": { "display_value": "08/03/2023 09:29:33", "value": "2023-03-08 12:29:33" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "edc41e84db69ed50154714031496195b", "value": "edc41e84db69ed50154714031496195b" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Simone De Paula Freitas*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/05d5a61c1b586d90598a2021f54bcbd6", "value": "05d5a61c1b586d90598a2021f54bcbd6" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "CAOA MONTADORA - MOEMA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/1b4de6b8dbbaf81015471403149619d0", "value": "1b4de6b8dbbaf81015471403149619d0" } }, { "number": { "display_value": "RITM0182271", "value": "RITM0182271" }, "request": { "display_value": "REQ0182242", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a5e4b5601b8b0910f46fa687fa4bcbaf", "value": "a5e4b5601b8b0910f46fa687fa4bcbaf" }, "opened_at": { "display_value": "20/04/2022 17:39:09", "value": "2022-04-20 20:39:09" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "ede4b5601b8b0910f46fa687fa4bcbaf", "value": "ede4b5601b8b0910f46fa687fa4bcbaf" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Francis Nunes Krautz*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/d89ace7b1be2d01029846538fa4bcb1c", "value": "d89ace7b1be2d01029846538fa4bcb1c" }, "description": { "display_value": "Bom dia !\r\nConfigurado direcionamento do ramal 0830 para o ramal 0824 em caso de não atendimento ou ocupado, conforme solicitado.", "value": "Bom dia !\r\nConfigurado direcionamento do ramal 0830 para o ramal 0824 em caso de não atendimento ou ocupado, conforme solicitado." }, "location": { "display_value": "YELLOW - BRASILIA SIA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/3b223ae91b6f1050e77eb9121b4bcb37", "value": "3b223ae91b6f1050e77eb9121b4bcb37" } }, { "number": { "display_value": "RITM0309568", "value": "RITM0309568" }, "request": { "display_value": "REQ0309509", "link": "https://start.caoatec.com.br/api/now/table/sc_request/a5f799f71b51a950c5e163923b4bcb34", "value": "a5f799f71b51a950c5e163923b4bcb34" }, "opened_at": { "display_value": "07/03/2023 10:25:23", "value": "2023-03-07 13:25:23" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "edf799f71b51a950c5e163923b4bcb34", "value": "edf799f71b51a950c5e163923b4bcb34" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Francis Nunes Krautz*", "link": "https://start.caoatec.com.br/api/now/table/sys_user/d89ace7b1be2d01029846538fa4bcb1c", "value": "d89ace7b1be2d01029846538fa4bcb1c" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - 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", "value": "Colaboradora solicitou configuração de ramal de sua sala, informa também que já possui o aparelho.\r\nKB não encontrado. " }, "location": { "display_value": "YELLOW - BRASILIA SIA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/3b223ae91b6f1050e77eb9121b4bcb37", "value": "3b223ae91b6f1050e77eb9121b4bcb37" } }, { "number": { "display_value": "RITM0184277", "value": "RITM0184277" }, "request": { "display_value": "REQ0184248", "link": "https://start.caoatec.com.br/api/now/table/sc_request/b08de9f61b0fc950f46fa687fa4bcb64", "value": "b08de9f61b0fc950f46fa687fa4bcb64" }, "opened_at": { "display_value": "27/04/2022 16:53:12", "value": "2022-04-27 19:53:12" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "f88de9f61b0fc950f46fa687fa4bcb64", "value": "f88de9f61b0fc950f46fa687fa4bcb64" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Janaina Da Silva Sousa", "link": "https://start.caoatec.com.br/api/now/table/sys_user/970eefc21b862490bb0f32681b4bcbf7", "value": "970eefc21b862490bb0f32681b4bcbf7" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - 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RP FIUSA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/fb223ae91b6f1050e77eb9121b4bcb1c", "value": "fb223ae91b6f1050e77eb9121b4bcb1c" } }, { "number": { "display_value": "RITM0702826", "value": "RITM0702826" }, "request": { "display_value": "REQ0701080", "link": "https://start.caoatec.com.br/api/now/table/sc_request/b3f24e0a3b4baa90f6e903f136e45ad4", "value": "b3f24e0a3b4baa90f6e903f136e45ad4" }, "opened_at": { "display_value": "31/07/2025 11:38:33", "value": "2025-07-31 14:38:33" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "fbf24e0a3b4baa90f6e903f136e45ad4", "value": "fbf24e0a3b4baa90f6e903f136e45ad4" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Diogo Henrique Alves Da Silva", "link": "https://start.caoatec.com.br/api/now/table/sys_user/9beb8ba11bc78650c5e163923b4bcb8f", "value": "9beb8ba11bc78650c5e163923b4bcb8f" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "HMB - ITAUNA", "link": "https://start.caoatec.com.br/api/now/table/cmn_location/e722f6e91b6f1050e77eb9121b4bcbdb", "value": "e722f6e91b6f1050e77eb9121b4bcbdb" } }, { "number": { "display_value": "RITM0686290", "value": "RITM0686290" }, "request": { "display_value": "REQ0684566", "link": "https://start.caoatec.com.br/api/now/table/sc_request/b3f62d723b5e2a50f6e903f136e45a8f", "value": "b3f62d723b5e2a50f6e903f136e45a8f" }, "opened_at": { "display_value": "26/06/2025 10:44:33", "value": "2025-06-26 13:44:33" }, "short_description": { "display_value": "Solicitações relacionadas a telefonia fixa", "value": "Solicitações relacionadas a telefonia fixa" }, "sys_id": { "display_value": "fbf62d723b5e2a50f6e903f136e45a8f", "value": "fbf62d723b5e2a50f6e903f136e45a8f" }, "assignment_group": { "display_value": "Sothis", "link": "https://start.caoatec.com.br/api/now/table/sys_user_group/1132c9e01bfad410e77eb9121b4bcbab", "value": "1132c9e01bfad410e77eb9121b4bcbab" }, "opened_by": { "display_value": "Izabella Da Silva Gomes De Araujo", "link": "https://start.caoatec.com.br/api/now/table/sys_user/768d8ede1b0d3990598a2021f54bcb19", "value": "768d8ede1b0d3990598a2021f54bcb19" }, "description": { "display_value": "", "value": "" }, "location": { "display_value": "YELLOW - 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Por isso, pedimos por gentileza que a partir das 18:00 do dia 08/07 as ligações migrem para a assistência 24 horas e só retornem à central da locadora em 12/07 às 08:00 horas. Obrigada!", "value": "Devido ao feriado de 09/07/2021 (Revolução Constitucionalista de 1932), o SAC da CAOA LOCADORA não terá atendimento nesse dia. Por isso, pedimos por gentileza que a partir das 18:00 do dia 08/07 as ligações migrem para a assistência 24 horas e só retornem à central da locadora em 12/07 às 08:00 horas. 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