diff --git a/servicenow_comments_ticket_626.json b/servicenow_comments_ticket_626.json
new file mode 100644
index 0000000..da94961
--- /dev/null
+++ b/servicenow_comments_ticket_626.json
@@ -0,0 +1,370 @@
+[
+  {
+    "sys_id": "00ed542efbd4fe1023e5f8d65eefdc9b",
+    "sys_created_on": "2025-10-02 23:52:10",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "NOVO\n\nTESTE\n\nPARA \n\nVERIFICAR\n\nHTML\n\nNO \n\nCOMENTARIO\n\nTestando  parágrafo\n\n**Testando negrito (B)**\n\n***Testando Italico (I)***\n\n> \r\n***Testando Blockquote***\n\nTestando DIV\n\nTestando alinhamento",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "05d54e5afb1cbe1023e5f8d65eefdc94",
+    "sys_created_on": "2025-10-02 12:47:52",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>Vai ter como sim, podemos ver</p>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "068c5caafbd4fe1023e5f8d65eefdccf",
+    "sys_created_on": "2025-10-02 23:46:18",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>Testando a inserção de imagens</p>\r\n<p><a href=\"/front/document.send.php?docid=82186&itemtype=Ticket&items_id=33776\" target=\"_blank\" ><img alt=\"cb4c1e7e-ba446868-68df0a7d462e59.15008476\" width=\"1197\" src=\"/front/document.send.php?docid=82186&itemtype=Ticket&items_id=33776\" /></a></p>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "16954a5afb1cbe1023e5f8d65eefdcdf",
+    "sys_created_on": "2025-10-02 12:46:51",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "1b1dd182fbd8fe50ef1ffe316eefdc5f",
+    "sys_created_on": "2025-10-01 15:11:30",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "2a5d15c2fb187e1023e5f8d65eefdce3",
+    "sys_created_on": "2025-10-01 15:12:31",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "2bdd542efbd4fe1023e5f8d65eefdc1f",
+    "sys_created_on": "2025-10-02 23:52:08",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "Mais um teste para remoção de html no comentario. \n\nTestando  parágrafo\n\n**Testando negrito (B)**\n\n***Testando Italico (I)***\n\n> \r\n***Testando Blockquote***\n\nTestando DIV\n\nTestando alinhamento",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "35954a96fb107290ef1ffe316eefdc85",
+    "sys_created_on": "2025-10-02 12:46:50",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "3d68102afbd87290ef1ffe316eefdc69",
+    "sys_created_on": "2025-10-02 23:28:15",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "{id=47141, content=&#60;p&#62;Testando a inserção de imagens&#60;/p&#62;\r\n&#60;p&#62;&#60;a href=\"/front/document.send.php?docid=82186&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68df0a7d462e59.15008476\" width=\"1197\" src=\"/front/document.send.php?docid=82186&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;, date=2025-10-02T23:27:59.000Z, date_creation=2025-10-02T23:27:59.000Z, date_mod=2025-10-02T23:27:59.000Z}",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "3e8c9caafbd4fe1023e5f8d65eefdca1",
+    "sys_created_on": "2025-10-02 23:46:21",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>Teste Comentario Limpo</p>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "41d58e96fb107290ef1ffe316eefdc6a",
+    "sys_created_on": "2025-10-02 12:47:53",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "4a3b14eafbd87290ef1ffe316eefdcc1",
+    "sys_created_on": "2025-10-02 23:40:35",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "{id=47145, content=&#60;p&#62;NOVO&#60;/p&#62;\r\n&#60;p&#62;&#60;br&#62;&#60;br&#62;TESTE&#60;br&#62;&#60;br&#62;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;PARA&#38;nbsp;&#60;br&#62;&#60;br&#62;&#60;br&#62;&#60;br&#62;&#60;br&#62;VERIFICAR&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;HTML&#60;br&#62;&#60;br&#62;&#60;br&#62;NO&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;COMENTARIO&#60;br&#62;&#60;br&#62;&#60;br&#62;&#60;/p&#62;\r\n&#60;p&#62;Testando&#38;nbsp; parágrafo&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testando negrito (B)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Italico (I)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;blockquote&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Blockquote&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;div&#62;Testando DIV&#60;/div&#62;\r\n&#60;div&#62;&#38;nbsp;&#60;/div&#62;\r\n&#60;div style=\"text-align: justify;\"&#62;Testando alinhamento&#60;/div&#62;\r\n&#60;/blockquote&#62;\r\n&#60;p&#62;&#60;br&#62;&#60;br&#62;&#60;br&#62;&#60;/p&#62;, date=2025-10-02T23:40:13.000Z, date_creation=2025-10-02T23:40:13.000Z, date_mod=2025-10-02T23:40:13.000Z}",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "4b71142efb94fe1023e5f8d65eefdca6",
+    "sys_created_on": "2025-10-02 22:58:01",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "{id=47139, content=&#60;p&#62;Comentário teste, para validar funcionamento do Midware&#60;/p&#62;, date=2025-10-02T22:44:22.000Z, date_creation=2025-10-02T22:44:22.000Z, date_mod=2025-10-02T22:44:22.000Z}",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "5070ca12fb107290ef1ffe316eefdc28",
+    "sys_created_on": "2025-10-02 12:24:19",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "Teste fora do código",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "598c5caafbd4fe1023e5f8d65eefdc43",
+    "sys_created_on": "2025-10-02 23:46:15",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>Vai ter como sim, podemos ver</p>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "5cb8e9cefb187e1023e5f8d65eefdcb0",
+    "sys_created_on": "2025-10-01 16:02:05",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "5f16ce5afb1cbe1023e5f8d65eefdcea",
+    "sys_created_on": "2025-10-02 12:49:07",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "6716829afb1cbe1023e5f8d65eefdc5e",
+    "sys_created_on": "2025-10-02 12:49:08",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "724825cefb187e1023e5f8d65eefdcd3",
+    "sys_created_on": "2025-10-01 16:00:20",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "75e3d242fbdcfe50ef1ffe316eefdc6c",
+    "sys_created_on": "2025-10-01 19:10:53",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "798c1c2efbd87290ef1ffe316eefdc3b",
+    "sys_created_on": "2025-10-02 23:46:17",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>Mais um teste para remoção de html no comentario.&nbsp;</p>\r\n<p>Testando&nbsp; parágrafo</p>\r\n<p><strong>Testando negrito (B)</strong></p>\r\n<p><em><strong>Testando Italico (I)</strong></em></p>\r\n<blockquote>\r\n<p><em><strong>Testando Blockquote</strong></em></p>\r\n<p>&nbsp;</p>\r\n<div>Testando DIV</div>\r\n<div>&nbsp;</div>\r\n<div style=\"text-align: justify;\">Testando alinhamento</div>\r\n</blockquote>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "7bdd542efbd4fe1023e5f8d65eefdc5d",
+    "sys_created_on": "2025-10-02 23:52:09",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "Comentatradic\n\nzcx\n\nadsgvsdbf\n\nteste\n\nv\n\nszxc\n\na\n\na\n\na\n\na\n\na\n\na\n\na\n\na\n\nTestando  parágrafo\n\n**Testando negrito (B)**\n\n***Testando Italico (I)***\n\n> \r\n***Testando Blockquote***\n\nTestando DIV\n\nTestando alinhamento",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "8568ad8efbd8fe50ef1ffe316eefdc7b",
+    "sys_created_on": "2025-10-01 16:00:46",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "952e98aefbd87290ef1ffe316eefdc69",
+    "sys_created_on": "2025-10-02 23:53:22",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "COMENTARIO TESTE\n\nTESTE\n\nCOMENTARIO TESTE\n\nTESTE COM IMAGEM:\n\nTestando a inserção de imagens\n\nTestando  parágrafo\n\n**Testando negrito (B)**\n\n***Testando Italico (I)***\n\n> \r\n***Testando Blockquote***\n\nTestando DIV\n\nTestando alinhamento",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "9599546afbd87290ef1ffe316eefdcf8",
+    "sys_created_on": "2025-10-02 23:33:25",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "{id=47142, content=&#60;div class=\"rich_text_container\"&#62;\r\n&#60;p&#62;Mais um teste para remoção de html no comentario.&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;Testando&#38;nbsp; parágrafo&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testando negrito (B)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Italico (I)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;blockquote&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Blockquote&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;div&#62;Testando DIV&#60;/div&#62;\r\n&#60;div&#62;&#38;nbsp;&#60;/div&#62;\r\n&#60;div style=\"text-align: justify;\"&#62;Testando alinhamento&#60;/div&#62;\r\n&#60;/blockquote&#62;\r\n&#60;/div&#62;, date=2025-10-02T23:33:11.000Z, date_creation=2025-10-02T23:33:11.000Z, date_mod=2025-10-02T23:33:11.000Z}",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "9b4786dafb1cbe1023e5f8d65eefdc04",
+    "sys_created_on": "2025-10-02 12:54:19",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "02/10/2025 09:54:18 - SOTHIS CAOA (Comentários adicionais)\n02/10/2025 09:54:18 - SOTHIS CAOA (Comentários adicionais)\n&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;\n\n\n\n",
+    "sys_created_by": "admin.caoa",
+    "element": "comments"
+  },
+  {
+    "sys_id": "9f4786dafb1cbe1023e5f8d65eefdca2",
+    "sys_created_on": "2025-10-02 12:54:18",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "a25dd582fbd8fe50ef1ffe316eefdce8",
+    "sys_created_on": "2025-10-01 15:12:33",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "a98c1c2efbd87290ef1ffe316eefdc11",
+    "sys_created_on": "2025-10-02 23:46:17",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>Comentário teste, para validar funcionamento do Midware</p>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "ab47c25afb107290ef1ffe316eefdcc3",
+    "sys_created_on": "2025-10-02 12:54:19",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "ad2c3146fb987e1023e5f8d65eefdc72",
+    "sys_created_on": "2025-10-01 17:27:05",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "ad8c5caafbd4fe1023e5f8d65eefdc62",
+    "sys_created_on": "2025-10-02 23:46:16",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>fiz tudo, olha a prova ai:<br><br><a href=\"/front/document.send.php?docid=82185&itemtype=Ticket&items_id=33776\" target=\"_blank\" ><img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&itemtype=Ticket&items_id=33776\" /></a></p>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "c027e54efbd8fe50ef1ffe316eefdc47",
+    "sys_created_on": "2025-10-01 15:55:14",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "c168ad8efbd8fe50ef1ffe316eefdca2",
+    "sys_created_on": "2025-10-01 16:00:47",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "c28c1c2efbd87290ef1ffe316eefdcb1",
+    "sys_created_on": "2025-10-02 23:46:19",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<div class=\"rich_text_container\">\r\n<p>Mais um teste para remoção de html no comentario.&nbsp;</p>\r\n<p>Testando&nbsp; parágrafo</p>\r\n<p><strong>Testando negrito (B)</strong></p>\r\n<p><em><strong>Testando Italico (I)</strong></em></p>\r\n<blockquote>\r\n<p><em><strong>Testando Blockquote</strong></em></p>\r\n<p>&nbsp;</p>\r\n<div>Testando DIV</div>\r\n<div>&nbsp;</div>\r\n<div style=\"text-align: justify;\">Testando alinhamento</div>\r\n</blockquote>\r\n</div>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "cbf32d8afb187e1023e5f8d65eefdc64",
+    "sys_created_on": "2025-10-01 15:41:32",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "cfe25202fbdcfe50ef1ffe316eefdc58",
+    "sys_created_on": "2025-10-01 19:06:36",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "d18ad4aafbd87290ef1ffe316eefdccc",
+    "sys_created_on": "2025-10-02 23:37:31",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "{id=47144, content=&#60;p&#62;Comentatradic&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;zcx&#60;/p&#62;\r\n&#60;p&#62;adsgvsdbf&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;teste&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;v&#60;/p&#62;\r\n&#60;p&#62;szxc&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;a&#60;/p&#62;\r\n&#60;p&#62;Testando&#38;nbsp; parágrafo&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testando negrito (B)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Italico (I)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;blockquote&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Blockquote&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;div&#62;Testando DIV&#60;/div&#62;\r\n&#60;div&#62;&#38;nbsp;&#60;/div&#62;\r\n&#60;div style=\"text-align: justify;\"&#62;Testando alinhamento&#60;/div&#62;\r\n&#60;/blockquote&#62;, date=2025-10-02T23:37:16.000Z, date_creation=2025-10-02T23:37:16.000Z, date_mod=2025-10-02T23:37:16.000Z}",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "d8b8e9cefb187e1023e5f8d65eefdca0",
+    "sys_created_on": "2025-10-01 16:02:05",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "d968d866fbd4fe1023e5f8d65eefdc46",
+    "sys_created_on": "2025-10-02 23:28:14",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "{id=47140, content=&#60;p&#62;Mais um teste para remoção de html no comentario.&#38;nbsp;&#60;/p&#62;\r\n&#60;p&#62;Testando&#38;nbsp; parágrafo&#60;/p&#62;\r\n&#60;p&#62;&#60;strong&#62;Testando negrito (B)&#60;/strong&#62;&#60;/p&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Italico (I)&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;blockquote&#62;\r\n&#60;p&#62;&#60;em&#62;&#60;strong&#62;Testando Blockquote&#60;/strong&#62;&#60;/em&#62;&#60;/p&#62;\r\n&#60;p&#62;&#38;nbsp;&#60;/p&#62;\r\n&#60;div&#62;Testando DIV&#60;/div&#62;\r\n&#60;div&#62;&#38;nbsp;&#60;/div&#62;\r\n&#60;div style=\"text-align: justify;\"&#62;Testando alinhamento&#60;/div&#62;\r\n&#60;/blockquote&#62;, date=2025-10-02T23:26:44.000Z, date_creation=2025-10-02T23:26:44.000Z, date_mod=2025-10-02T23:26:44.000Z}",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "e31dd182fbd8fe50ef1ffe316eefdc96",
+    "sys_created_on": "2025-10-01 15:11:31",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;fiz tudo, olha a prova ai:&#60;br&#62;&#60;br&#62;&#60;a href=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" target=\"_blank\" &#62;&#60;img alt=\"cb4c1e7e-ba446868-68d4315d901ec4.10948457\" width=\"1092\" src=\"/front/document.send.php?docid=82185&#38;itemtype=Ticket&#38;items_id=33776\" /&#62;&#60;/a&#62;&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "eaecfd46fb987e1023e5f8d65eefdcab",
+    "sys_created_on": "2025-10-01 17:30:27",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "ee8c5c2efbd87290ef1ffe316eefdc01",
+    "sys_created_on": "2025-10-02 23:46:20",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>NOVO</p>\r\n<p><br><br>TESTE<br><br></p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>PARA&nbsp;<br><br><br><br><br>VERIFICAR</p>\r\n<p>&nbsp;</p>\r\n<p>HTML<br><br><br>NO&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>COMENTARIO<br><br><br></p>\r\n<p>Testando&nbsp; parágrafo</p>\r\n<p><strong>Testando negrito (B)</strong></p>\r\n<p><em><strong>Testando Italico (I)</strong></em></p>\r\n<blockquote>\r\n<p><em><strong>Testando Blockquote</strong></em></p>\r\n<p>&nbsp;</p>\r\n<div>Testando DIV</div>\r\n<div>&nbsp;</div>\r\n<div style=\"text-align: justify;\">Testando alinhamento</div>\r\n</blockquote>\r\n<p><br><br><br></p>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "ee8c9caafbd4fe1023e5f8d65eefdc31",
+    "sys_created_on": "2025-10-02 23:46:19",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "<p>Comentatradic</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>zcx</p>\r\n<p>adsgvsdbf</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>teste</p>\r\n<p>&nbsp;</p>\r\n<p>v</p>\r\n<p>szxc</p>\r\n<p>a</p>\r\n<p>a</p>\r\n<p>a</p>\r\n<p>a</p>\r\n<p>a</p>\r\n<p>a</p>\r\n<p>a</p>\r\n<p>a</p>\r\n<p>Testando&nbsp; parágrafo</p>\r\n<p><strong>Testando negrito (B)</strong></p>\r\n<p><em><strong>Testando Italico (I)</strong></em></p>\r\n<blockquote>\r\n<p><em><strong>Testando Blockquote</strong></em></p>\r\n<p>&nbsp;</p>\r\n<div>Testando DIV</div>\r\n<div>&nbsp;</div>\r\n<div style=\"text-align: justify;\">Testando alinhamento</div>\r\n</blockquote>",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "fae25202fbdcfe50ef1ffe316eefdc2c",
+    "sys_created_on": "2025-10-01 19:06:34",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  },
+  {
+    "sys_id": "fde3decefbd87e1023e5f8d65eefdcc8",
+    "sys_created_on": "2025-10-01 19:10:51",
+    "element_id": "493386721b2c9a90c5e163923b4bcb4a",
+    "value": "&#60;p&#62;Vai ter como sim, podemos ver&#60;/p&#62;",
+    "sys_created_by": "SOTHIS.CAOA",
+    "element": "comments"
+  }
+]
\ No newline at end of file
diff --git a/src/app.js b/src/app.js
index cd4a3fe..e71b555 100644
--- a/src/app.js
+++ b/src/app.js
@@ -10,8 +10,8 @@ logInfo('Aplicação iniciada', {
 
 async function main() {
     try {
-        //await snServices();
-        await glpiServices();
+        await snServices();
+        //await glpiServices();
     } catch (error) {
         logInfo('Erro na aplicação:', error);
     }
diff --git a/src/controllers/servicenowController.js b/src/controllers/servicenowController.js
index 152b0e6..32d19ce 100644
--- a/src/controllers/servicenowController.js
+++ b/src/controllers/servicenowController.js
@@ -1,8 +1,9 @@
-const { fetchTicketsFromServiceNow, fetchRequestsFromServiceNow } = require('../services/servicenowService');
+const { fetchTicketsFromServiceNow, fetchRequestsFromServiceNow, getAllCommentsFromServiceNow } = require('../services/servicenowService');
 
 const snServices = async () => {
-    await fetchTicketsFromServiceNow();
-    await fetchRequestsFromServiceNow();
+    //await fetchTicketsFromServiceNow();
+    //await fetchRequestsFromServiceNow();
+    await getAllCommentsFromServiceNow(626)
 }
 
 module.exports = {
diff --git a/src/services/servicenowService.js b/src/services/servicenowService.js
index dca2870..094613c 100644
--- a/src/services/servicenowService.js
+++ b/src/services/servicenowService.js
@@ -3,6 +3,7 @@ const axios = require('axios');
 const apiConfig = require('../../config/apiConfig');
 const TicketSnModel = require('../models/ticketSnModel');
 const { logInfo, logError, logSync } = require('../utils/logger'); 
+const fs = require('fs');
 
 const fetchTicketsFromServiceNow = async () => {
     try {
@@ -199,6 +200,7 @@ const syncCommentToServiceNow = async (ticketId, comment) => {
 
 // Função para buscar todos os comentários de tickets no ServiceNow a partir do ticket id no banco local
 // Deve-se atentar para a paginação da API do ServiceNow
+// para fins de teste, gerar um arquivo JSON com os comentários de um ticket específico
 
 const getAllCommentsFromServiceNow = async (ticketId) => {
   try {
@@ -251,7 +253,10 @@ const getAllCommentsFromServiceNow = async (ticketId) => {
         }
     }
 
-    return allComments;
+    // salvar em arquivo para análise
+    const filename = `servicenow_comments_ticket_${ticketId}.json`;
+    fs.writeFileSync(filename, JSON.stringify(allComments, null, 2));
+    logInfo(`💾 Backup JSON de comentários salvo: ${filename}`, { count: allComments.length });
   } catch (error) {
     logError(error, '🚨Falha ao buscar comentários do ServiceNow');
     return [];