diff --git a/src/models/ticketSnModel.js b/src/models/ticketSnModel.js
index 022dd94..99da7cc 100644
--- a/src/models/ticketSnModel.js
+++ b/src/models/ticketSnModel.js
@@ -4,33 +4,38 @@ const { logInfo, logError, logWarning } = require('../utils/logger');
 class TicketSnModel {
   
     static async saveTicket(ticketData, typeTicket) {
-     const query = `
+        const query = `
             INSERT INTO tickets_sn 
-            (ticket_number, short_description, description, caller_email, 
-            location_name, ramal, telefone, opened_at, tipo)
-            VALUES ($1, $2, $3, $4, $5, $6, $7, $8, $9)
+            (ticket_number, short_description, description, caller_id, caller_email, 
+            location_id, location_name, ramal, telefone, opened_at, tipo)
+            VALUES ($1, $2, $3, $4, $5, $6, $7, $8, $9, $10, $11)
             ON CONFLICT (ticket_number) 
             DO UPDATE SET
                 short_description = EXCLUDED.short_description,
                 description = EXCLUDED.description,
+                location_id = EXCLUDED.location_id,
                 location_name = EXCLUDED.location_name,
+                caller_id = EXCLUDED.caller_id,
                 caller_email = EXCLUDED.caller_email,
                 ramal = EXCLUDED.ramal,
                 telefone = EXCLUDED.telefone,
                 updated_at = NOW()
-            RETURNING id, xmax = 0 as inserted  -- xmax = 0 indica INSERT, >0 indica UPDATE`;
+            RETURNING id, xmax = 0 as inserted`;
 
         const values = [ 
             ticketData.number?.value || null,
             ticketData.short_description?.value || null,
             ticketData.description?.value || null,
-            ticketData['opened_by.email']?.value || null,          
-            ticketData.location?.display_value || null,            
+            ticketData.opened_by?.display_value || null,
+            ticketData['opened_by.email']?.value || null,  
+            ticketData.location?.value || null,           // location_id (value)
+            ticketData.location?.display_value || null,   // location_name (display_value)
             ticketData['variables.numero_ramal']?.value || null,   
             ticketData['variables.telephone_favorecido_rh']?.value || null, 
             ticketData.opened_at?.value ? new Date(ticketData.opened_at.value) : null,
             typeTicket
         ];
+        
 
        try {
         const result = await pool.query(query, values);
diff --git a/src/scripts/database/01_create_tables.sql b/src/scripts/database/01_create_tables.sql
index 5c79e31..df40620 100644
--- a/src/scripts/database/01_create_tables.sql
+++ b/src/scripts/database/01_create_tables.sql
@@ -1,11 +1,10 @@
 CREATE TABLE tickets_sn (
     id SERIAL PRIMARY KEY,                   -- ID automático (1, 2, 3...)
     ticket_number VARCHAR(32) NOT NULL UNIQUE, -- Número do ticket (INC0140378) - ÚNICO
-    sn_ticket_id VARCHAR(64),                -- ID interno do ServiceNow
     short_description TEXT,                  -- Resumo do problema
 	tipo VARCHAR(10),                        -- Requisição ou incidente
     description TEXT,                        -- Descrição completa
-    caller_id VARCHAR(255),                  -- ID de quem abriu o ticket
+    caller_id VARCHAR(255),                  -- Nome de quem abriu o ticket
     caller_email VARCHAR(255),               -- Email do solicitante
     location_id VARCHAR(64),                 -- ID da localização
     location_name VARCHAR(255),              -- Nome da localização
@@ -16,3 +15,6 @@ CREATE TABLE tickets_sn (
     updated_at TIMESTAMP DEFAULT NOW()       -- Quando atualizamos pela última vez
 	
 );
+
+
+SELECT * FROM tickets_sn;
diff --git a/src/services/servicenowService.js b/src/services/servicenowService.js
index d9ff417..2526531 100644
--- a/src/services/servicenowService.js
+++ b/src/services/servicenowService.js
@@ -13,7 +13,7 @@ const fetchTicketsFromServiceNow = async () => {
         });
         
         // comentado para evitar muitos arquivos
-        //fs.writeFileSync('servicenow_tickets.json', JSON.stringify(ticketsResponse.data, null, 2));
+        fs.writeFileSync('servicenow_tickets.json', JSON.stringify(ticketsResponse.data, null, 2));
         //logInfo('💾 Backup JSON de incidentes salvo', { count: ticketsResponse.data.result.length });
 
         // Salvar os tickets no banco de dados
@@ -38,7 +38,7 @@ const fetchRequestsFromServiceNow = async () => {
         });
 
         // Comentado para evitar muitos arquivos
-        //fs.writeFileSync('servicenow_requests.json', JSON.stringify(requestsResponse.data, null, 2));
+        fs.writeFileSync('servicenow_requests.json', JSON.stringify(requestsResponse.data, null, 2));
         //logInfo('💾 Backup JSON de requisições salvo', { count: requestsResponse.data.result.length });
 
         // Salvar as requisições no banco de dados