From 0f412a15889fdeefb98a83a976f793e09cb4089a Mon Sep 17 00:00:00 2001
From: Rafael Lopes <rafael.lopes@sothis.com.br>
Date: Mon, 23 Feb 2026 17:08:19 -0300
Subject: [PATCH] =?UTF-8?q?FIX:=20Corrigido=20bug=20que=20impedia=20a=20al?=
 =?UTF-8?q?tera=C3=A7=C3=A3o=20de=20status?=
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---
 src/controllers/processStatusController.js | 7 ++-----
 1 file changed, 2 insertions(+), 5 deletions(-)

diff --git a/src/controllers/processStatusController.js b/src/controllers/processStatusController.js
index adbb31f..a1c3804 100644
--- a/src/controllers/processStatusController.js
+++ b/src/controllers/processStatusController.js
@@ -41,11 +41,8 @@ const processStatusAndClosureController = async () => {
                 // Compara o status real do GLPI com o status que temos do ServiceNow
                 if (glpiLiveStatus !== null && glpiLiveStatusAsString !== snCurrentStatus) {
                     logInfo(`Mudanca de status detectada no GLPI para o ticket ${ticket.glpi_ticket_id}. GLPI esta como '${glpiLiveStatusAsString}', SN esta como '${snCurrentStatus}'.`);
-                    if (ticket.source_last !== 'SNOW') {
-                        ticket.source_last = 'GLPI';
-                    } else {
-                        logInfo(`Direcao mantida como SNOW -> GLPI para o ticket ${ticketSnDetails.ticket_number}.`);
-                    }
+                    // Hotfix: quando houver divergencia real de status, prioriza GLPI para restaurar fluxo GLPI -> SN.
+                    ticket.source_last = 'GLPI';
                 }
 
                 // ================= LÓGICA SNOW -> GLPI =================