diff --git a/src/modules/management/components/KnowledgeBasePanel.jsx b/src/modules/management/components/KnowledgeBasePanel.jsx
index 6fa103f..acb81ee 100644
--- a/src/modules/management/components/KnowledgeBasePanel.jsx
+++ b/src/modules/management/components/KnowledgeBasePanel.jsx
@@ -78,6 +78,32 @@ function collectPublishWarnings(node, warnings = []) {
   return warnings;
 }
 
+function getFlowNodeWidth(level) {
+  return level >= 2 ? 260 : 300;
+}
+
+function getFlowChildGap(level) {
+  return level >= 2 ? 56 : 40;
+}
+
+function getFlowSubtreeWidth(node, level = 0) {
+  if (!node) return getFlowNodeWidth(level);
+  const children = node.children || [];
+  const nodeWidth = getFlowNodeWidth(level);
+  const horizontalPadding = level >= 2 ? 56 : 72;
+
+  if (!children.length) {
+    return nodeWidth + horizontalPadding;
+  }
+
+  const gap = getFlowChildGap(level);
+  const childrenWidth =
+    children.reduce((total, child) => total + getFlowSubtreeWidth(child, level + 1), 0) +
+    Math.max(0, children.length - 1) * gap;
+
+  return Math.max(nodeWidth + horizontalPadding, childrenWidth);
+}
+
 function WhatsAppPreview({ message }) {
   return (
     <div
@@ -108,18 +134,44 @@ function WhatsAppPreview({ message }) {
   );
 }
 
-function FlowNode({ node, areasById, onAdd, onEdit, onDelete }) {
+function FlowNode({ node, areasById, onAdd, onEdit, onDelete, level = 0, parentTitle = '' }) {
   const keywords = splitKeywords(node.keywords);
   const isRoot = node.node_type === 'greeting';
   const isAgent = node.node_type === 'agent';
   const isClose = node.node_type === 'close';
+  const isDeep = level >= 2;
+  const nodeWidth = getFlowNodeWidth(level);
+  const visibleKeywordLimit = isDeep ? 4 : 8;
+  const childGap = getFlowChildGap(level);
+  const subtreeWidth = getFlowSubtreeWidth(node, level);
+  const firstChildWidth = node.children?.length ? getFlowSubtreeWidth(node.children[0], level + 1) : 0;
+  const lastChildWidth = node.children?.length
+    ? getFlowSubtreeWidth(node.children[node.children.length - 1], level + 1)
+    : 0;
+  const accentColor = isRoot
+    ? 'var(--color-primary)'
+    : isAgent
+      ? '#3260b3'
+      : isClose
+        ? '#0f8f77'
+        : 'var(--color-highlight)';
+  const nodeMessage = node.message_text || (isAgent ? '' : 'Sem mensagem configurada.');
 
   return (
-    <div style={{ display: 'grid', justifyItems: 'center', gap: '0.8rem', minWidth: 260 }}>
+    <div
+      style={{
+        display: 'grid',
+        justifyItems: 'center',
+        gap: '0.95rem',
+        minWidth: subtreeWidth,
+        width: subtreeWidth,
+      }}
+    >
       <article
         style={{
-          width: 280,
+          width: nodeWidth,
           border: '1px solid var(--color-border)',
+          borderTop: `5px solid ${accentColor}`,
           borderRadius: 18,
           background: isRoot
             ? 'linear-gradient(180deg, #fff, rgba(0,164,183,0.09))'
@@ -129,17 +181,36 @@ function FlowNode({ node, areasById, onAdd, onEdit, onDelete }) {
                 ? 'linear-gradient(180deg, #fff, rgba(0,164,183,0.1))'
                 : '#fff',
           boxShadow: '0 12px 28px rgba(0, 49, 80, 0.08)',
-          padding: '0.95rem',
+          padding: isDeep ? '0.8rem' : '0.95rem',
           display: 'grid',
           gap: '0.7rem',
         }}
       >
         <div style={{ display: 'flex', justifyContent: 'space-between', gap: '0.7rem', alignItems: 'start' }}>
           <div style={{ minWidth: 0 }}>
-            <span style={{ color: 'var(--color-primary)', fontSize: '0.74rem', fontWeight: 900, textTransform: 'uppercase' }}>
-              {nodeTypeLabel(node.node_type)}
-            </span>
+            <div style={{ display: 'flex', gap: '0.4rem', alignItems: 'center', flexWrap: 'wrap', marginBottom: '0.15rem' }}>
+              <span style={{ color: 'var(--color-primary)', fontSize: '0.74rem', fontWeight: 900, textTransform: 'uppercase' }}>
+                {nodeTypeLabel(node.node_type)}
+              </span>
+              <span
+                style={{
+                  borderRadius: 999,
+                  padding: '0.12rem 0.42rem',
+                  background: 'rgba(0,49,80,0.06)',
+                  color: 'var(--color-text-soft)',
+                  fontSize: '0.68rem',
+                  fontWeight: 900,
+                }}
+              >
+                Nível {level + 1}
+              </span>
+            </div>
             <strong style={{ display: 'block', lineHeight: 1.25 }}>{node.title}</strong>
+            {!isRoot && parentTitle ? (
+              <span style={{ display: 'block', marginTop: '0.22rem', color: 'var(--color-text-soft)', fontSize: '0.78rem', fontWeight: 700 }}>
+                abaixo de: {parentTitle}
+              </span>
+            ) : null}
           </div>
           {!isAgent && !isClose && onAdd ? (
             <button
@@ -167,30 +238,49 @@ function FlowNode({ node, areasById, onAdd, onEdit, onDelete }) {
           </span>
         ) : isClose ? (
           <span style={{ color: 'var(--color-text-soft)', lineHeight: 1.35, whiteSpace: 'pre-wrap' }}>
-            {node.message_text || 'Fecha o atendimento sem enviar para agente.'}
+            {isDeep && nodeMessage.length > 96 ? `${nodeMessage.slice(0, 96)}...` : nodeMessage}
           </span>
         ) : (
-          <span style={{ color: 'var(--color-text-soft)', whiteSpace: 'pre-wrap', lineHeight: 1.35 }}>
-            {node.message_text || 'Sem mensagem configurada.'}
+          <span style={{ color: 'var(--color-text-soft)', whiteSpace: isDeep ? 'normal' : 'pre-wrap', lineHeight: 1.35 }}>
+            {isDeep && nodeMessage.length > 96 ? `${nodeMessage.slice(0, 96)}...` : nodeMessage}
           </span>
         )}
 
         {!isRoot && keywords.length ? (
-          <div style={{ display: 'flex', flexWrap: 'wrap', gap: '0.35rem' }}>
-            {keywords.slice(0, 8).map((keyword) => (
-              <span
-                key={keyword}
-                style={{
-                  borderRadius: 999,
-                  background: 'rgba(0,49,80,0.07)',
-                  padding: '0.22rem 0.5rem',
-                  fontSize: '0.75rem',
-                  fontWeight: 800,
-                }}
-              >
-                {keyword}
-              </span>
-            ))}
+          <div style={{ display: 'grid', gap: '0.35rem' }}>
+            <span style={{ color: 'var(--color-text-soft)', fontSize: '0.72rem', fontWeight: 900 }}>
+              Respostas que chegam aqui
+            </span>
+            <div style={{ display: 'flex', flexWrap: 'wrap', gap: '0.35rem' }}>
+              {keywords.slice(0, visibleKeywordLimit).map((keyword) => (
+                <span
+                  key={keyword}
+                  style={{
+                    borderRadius: 999,
+                    background: 'rgba(0,49,80,0.07)',
+                    padding: '0.22rem 0.5rem',
+                    fontSize: '0.75rem',
+                    fontWeight: 800,
+                  }}
+                >
+                  {keyword}
+                </span>
+              ))}
+              {keywords.length > visibleKeywordLimit ? (
+                <span
+                  style={{
+                    borderRadius: 999,
+                    background: 'rgba(0,49,80,0.04)',
+                    padding: '0.22rem 0.5rem',
+                    fontSize: '0.75rem',
+                    fontWeight: 800,
+                    color: 'var(--color-text-soft)',
+                  }}
+                >
+                  +{keywords.length - visibleKeywordLimit}
+                </span>
+              ) : null}
+            </div>
           </div>
         ) : null}
 
@@ -218,27 +308,76 @@ function FlowNode({ node, areasById, onAdd, onEdit, onDelete }) {
 
       {node.children?.length ? (
         <>
-          <div style={{ width: 2, height: 20, background: 'rgba(0,49,80,0.18)' }} />
+          <div
+            style={{
+              width: 2,
+              height: 38,
+              background: 'linear-gradient(180deg, rgba(0,49,80,0.28), rgba(0,49,80,0.1))',
+            }}
+          />
           <div
             style={{
               display: 'flex',
-              gap: '1rem',
+              gap: childGap,
               alignItems: 'start',
               justifyContent: 'center',
               flexWrap: 'nowrap',
-              paddingTop: '0.2rem',
+              paddingTop: 34,
+              position: 'relative',
+              width: '100%',
             }}
           >
-            {node.children.map((child) => (
-              <FlowNode
-                key={child.id}
-                node={child}
-                areasById={areasById}
-                onAdd={onAdd}
-                onEdit={onEdit}
-                onDelete={onDelete}
+            {node.children.length > 1 ? (
+              <div
+                aria-hidden="true"
+                style={{
+                  position: 'absolute',
+                  top: 0,
+                  left: firstChildWidth / 2,
+                  right: lastChildWidth / 2,
+                  height: 2,
+                  background: 'rgba(0,49,80,0.16)',
+                }}
               />
-            ))}
+            ) : null}
+            {node.children.map((child) => {
+              const childWidth = getFlowSubtreeWidth(child, level + 1);
+
+              return (
+                <div
+                  key={child.id}
+                  style={{
+                    position: 'relative',
+                    display: 'grid',
+                    justifyItems: 'center',
+                    minWidth: childWidth,
+                    width: childWidth,
+                  }}
+                >
+                  <div
+                    aria-hidden="true"
+                    style={{
+                      position: 'absolute',
+                      top: -34,
+                      left: '50%',
+                      width: 2,
+                      height: 34,
+                      background: 'rgba(0,49,80,0.2)',
+                      transform: 'translateX(-50%)',
+                    }}
+                  />
+                  <FlowNode
+                    node={child}
+                    areasById={areasById}
+                    onAdd={onAdd}
+                    onEdit={onEdit}
+                    onDelete={onDelete}
+                    level={level + 1}
+                    parentTitle={node.title}
+                  />
+                </div>
+              );
+            })}
           </div>
         </>
       ) : null}
@@ -550,6 +689,7 @@ export function KnowledgeBasePanel({ areas, mode = 'admin', isMobile = false })
   const root = flow?.tree;
   const hasPublished = Boolean(flow?.latestPublished);
   const publishWarnings = useMemo(() => collectPublishWarnings(root).slice(0, 5), [root]);
+  const treeMinWidth = useMemo(() => Math.max(1100, getFlowSubtreeWidth(root)), [root]);
 
   return (
     <div style={{ display: 'grid', gap: '1rem' }}>
@@ -624,7 +764,9 @@ export function KnowledgeBasePanel({ areas, mode = 'admin', isMobile = false })
             style={{
               border: '1px solid var(--color-border)',
               borderRadius: 22,
-              background: 'linear-gradient(180deg, #fff, rgba(0,49,80,0.03))',
+              background:
+                'linear-gradient(180deg, #fff, rgba(0,49,80,0.03)), radial-gradient(circle at 1px 1px, rgba(0,49,80,0.08) 1px, transparent 0)',
+              backgroundSize: 'auto, 22px 22px',
               overflow: 'auto',
               minHeight: 520,
               padding: '1.25rem',
@@ -634,7 +776,7 @@ export function KnowledgeBasePanel({ areas, mode = 'admin', isMobile = false })
               style={{
                 transform: `scale(${zoom})`,
                 transformOrigin: 'top center',
-                minWidth: 900,
+                minWidth: treeMinWidth,
                 minHeight: 480,
                 display: 'grid',
                 justifyContent: 'center',