omnichannel-frontend/src/modules/management/pages/AdminPage.jsx

import { useEffect, useMemo, useState } from 'react';
import { DataPanel } from '../components/DataPanel';
import { ManagementLayout } from '../components/ManagementLayout';
import { ManagementTable } from '../components/ManagementTable';
import { MetricGrid } from '../components/MetricGrid';
import { aiContentRows, areaRows, userRows } from '../services/managementMocks';
import {
  createAccessArea,
  getAccessAreas,
  getAccessOptions,
  getAccessUsers,
  getAdminOverview,
  updateAccessArea,
  updateUserAccess,
} from '../services/adminAccessService';
import { useViewport } from '../../../shared/hooks/useViewport';
import { getCurrentUserDisplay } from '../../auth/services/sessionService';

const contentColumns = [
  { key: 'title', label: 'Conteudo' },
  { key: 'area', label: 'Area' },
  { key: 'status', label: 'Status' },
  { key: 'updatedAt', label: 'Atualizado' },
];

const selectStyle = {
  width: '100%',
  border: '1px solid var(--color-border)',
  borderRadius: '14px',
  padding: '0.75rem 0.85rem',
  background: '#fff',
  color: 'var(--color-text)',
  fontWeight: 600,
};

const monthlyKpis = [
  { label: 'Total de Atendimentos', value: '1.284', detail: '+12% vs mes anterior' },
  { label: 'Tempo Medio de Atendimento', value: '8m 42s', detail: 'media mensal' },
  { label: 'Taxa de Satisfacao', value: '91%', detail: 'avaliacoes positivas' },
  { label: 'Volume por Canal', value: 'W 982 · E 184 · S 118', detail: 'WhatsApp · Email · SMS' },
  { label: 'Atendentes Ativos', value: '14 de 17', detail: 'ativos no mes' },
];

const dailyAttendance = [28, 34, 42, 39, 51, 47, 58, 62, 55, 69, 73, 66, 71, 88, 79, 84, 91, 86, 94, 101, 97, 108, 112, 104, 118, 123, 116, 129, 134, 141];
const channelDistribution = [
  { label: 'WhatsApp', value: 982, color: '#2bb741' },
  { label: 'Email', value: 184, color: '#e5a22a' },
  { label: 'SMS', value: 118, color: '#00a4b7' },
];

const attendantRanking = [
  { id: 1, name: 'Ana Camolesi', area: 'Suporte', closed: 186, avgTime: '7m 12s', satisfaction: '94%' },
  { id: 2, name: 'Rafael Lopes', area: 'Suporte', closed: 172, avgTime: '8m 01s', satisfaction: '92%' },
  { id: 3, name: 'Marina Alves', area: 'Financeiro', closed: 161, avgTime: '8m 44s', satisfaction: '91%' },
  { id: 4, name: 'Lucas Nunes', area: 'Comercial', closed: 148, avgTime: '9m 02s', satisfaction: '89%' },
  { id: 5, name: 'Camila Rocha', area: 'Comercial', closed: 139, avgTime: '7m 58s', satisfaction: '93%' },
  { id: 6, name: 'Joao Pedro', area: 'Financeiro', closed: 127, avgTime: '10m 11s', satisfaction: '88%' },
  { id: 7, name: 'Beatriz Lima', area: 'Suporte', closed: 121, avgTime: '8m 39s', satisfaction: '90%' },
  { id: 8, name: 'Roberto Pera', area: 'Financeiro', closed: 116, avgTime: '9m 21s', satisfaction: '87%' },
  { id: 9, name: 'Helena Costa', area: 'Comercial', closed: 109, avgTime: '8m 55s', satisfaction: '92%' },
  { id: 10, name: 'Pedro Santos', area: 'Suporte', closed: 103, avgTime: '9m 48s', satisfaction: '86%' },
];

const initialNotices = [
  { id: 'n1', text: 'Revisar atendimentos financeiros com SLA abaixo de 15 minutos.' },
  { id: 'n2', text: 'Templates de abertura ativa atualizados para WhatsApp.' },
];

function mapMockUsers() {
  return userRows.map((user) => ({
    id: user.id,
    nome: user.name,
    email: user.email,
    perfilPrincipal: { id: user.role, nome: user.role },
    areaPrincipal: { id: user.area, nome: user.area },
    accessStatus: 'assigned',
  }));
}

function formatMinutes(minutes) {
  if (minutes === null || minutes === undefined || Number.isNaN(Number(minutes))) return 'Sem dados';
  return `${Number(minutes)} min`;
}

export function AdminPage() {
  const { isDesktop, isMobile } = useViewport();
  const userDisplay = getCurrentUserDisplay();
  const [activeAdminSection, setActiveAdminSection] = useState('home');
  const [selectedAreaFilter, setSelectedAreaFilter] = useState('all');
  const [overview, setOverview] = useState(null);
  const [notices, setNotices] = useState(initialNotices);
  const [noticeDraft, setNoticeDraft] = useState('');
  const [users, setUsers] = useState(mapMockUsers);
  const [profiles, setProfiles] = useState([]);
  const [areas, setAreas] = useState([]);
  const [areaRowsState, setAreaRowsState] = useState(areaRows);
  const [userSearch, setUserSearch] = useState('');
  const [newAreaName, setNewAreaName] = useState('');
  const [newAreaOwnerId, setNewAreaOwnerId] = useState('');
  const [isLoadingAccess, setIsLoadingAccess] = useState(true);
  const [accessError, setAccessError] = useState('');

  useEffect(() => {
    let isMounted = true;

    async function loadAccessData() {
      try {
        const [options, accessUsers, accessAreas, adminOverview] = await Promise.all([
          getAccessOptions(),
          getAccessUsers(),
          getAccessAreas(),
          getAdminOverview(),
        ]);

        if (!isMounted) {
          return;
        }

        setProfiles(options.profiles || []);
        setAreas(options.areas || []);
        setUsers(accessUsers || []);
        setAreaRowsState(accessAreas || []);
        setOverview(adminOverview || null);
        setAccessError('');
      } catch {
        if (isMounted) {
          setAccessError('Backend indisponivel. Exibindo dados demonstrativos.');
        }
      } finally {
        if (isMounted) {
          setIsLoadingAccess(false);
        }
      }
    }

    loadAccessData();

    return () => {
      isMounted = false;
    };
  }, []);

  async function handleAccessChange(user, field, value) {
    const currentPerfilId = user.perfilPrincipal?.id || null;
    const currentAreaId = user.areaPrincipal?.id || null;
    const nextAccess = {
      perfilId: field === 'perfil' ? Number(value) || null : currentPerfilId,
      areaId: field === 'area' ? Number(value) || null : currentAreaId,
    };

    setUsers((current) =>
      current.map((item) =>
        item.id === user.id
          ? {
              ...item,
              perfilPrincipal:
                profiles.find((profile) => profile.id === nextAccess.perfilId) || null,
              areaPrincipal: areas.find((area) => area.id === nextAccess.areaId) || null,
              accessStatus: nextAccess.perfilId && nextAccess.areaId ? 'assigned' : 'unassigned',
            }
          : item,
      ),
    );

    try {
      const updatedUser = await updateUserAccess(user.id, nextAccess);

      if (updatedUser) {
        setUsers((current) =>
          current.map((item) => (item.id === updatedUser.id ? updatedUser : item)),
        );
      }

      setAccessError('');
    } catch {
      setAccessError('Nao foi possivel salvar a atribuicao. Confira o backend.');
    }
  }

  async function refreshAreas() {
    const [accessAreas, options] = await Promise.all([getAccessAreas(), getAccessOptions()]);
    setAreaRowsState(accessAreas || []);
    setAreas(options.areas || []);
  }

  async function handleCreateArea() {
    const nome = newAreaName.trim();
    if (!nome) return;

    try {
      await createAccessArea({
        nome,
        responsavelUsuarioId: Number(newAreaOwnerId) || null,
      });
      setNewAreaName('');
      setNewAreaOwnerId('');
      await refreshAreas();
      setAccessError('');
    } catch {
      setAccessError('Nao foi possivel criar a area.');
    }
  }

  async function handleAreaOwnerChange(areaId, userId) {
    try {
      await updateAccessArea(areaId, {
        responsavelUsuarioId: Number(userId) || null,
      });
      await refreshAreas();
      const accessUsers = await getAccessUsers();
      setUsers(accessUsers || []);
      setAccessError('');
    } catch {
      setAccessError('Nao foi possivel atualizar o responsavel da area.');
    }
  }

  const realMonthlyKpis = [
    {
      label: 'Total de Atendimentos',
      value: overview ? String(overview.totalAttendances) : '...',
      detail: overview?.previousMonthVariation === null || overview?.previousMonthVariation === undefined
        ? 'sem base do mes anterior'
        : `${overview.previousMonthVariation >= 0 ? '+' : ''}${overview.previousMonthVariation}% vs mes anterior`,
    },
    {
      label: 'TMA',
      value: formatMinutes(overview?.avgHandlingMinutes),
      detail: overview?.avgHandlingMinutes === null ? 'aguardando historico' : 'media mensal',
    },
    {
      label: 'TME',
      value: formatMinutes(overview?.avgFirstResponseMinutes),
      detail: 'tempo medio de espera',
    },
    {
      label: 'TMR',
      value: 'Sem dados',
      detail: 'requer eventos de resposta',
    },
    {
      label: 'Atendentes Ativos',
      value: overview ? `${overview.activeAttendants} de ${overview.totalActiveUsers}` : '...',
      detail: 'ativos no mes',
    },
  ];

  const filteredUsers = users.filter((user) => {
    const search = userSearch.trim().toLowerCase();
    if (!search) return true;
    return `${user.nome} ${user.email || ''} ${user.perfilPrincipal?.nome || ''} ${user.areaPrincipal?.nome || ''}`
      .toLowerCase()
      .includes(search);
  });

  const channelDistributionData = overview
    ? [
        { label: 'WhatsApp', value: overview.channels?.whatsapp || 0, color: '#2bb741' },
        { label: 'Email', value: overview.channels?.email || 0, color: '#e5a22a' },
        { label: 'SMS', value: overview.channels?.sms || 0, color: '#00a4b7' },
      ]
    : channelDistribution;

  const userColumns = useMemo(
    () => [
      {
        key: 'nome',
        label: 'Usuario',
        render: (row) => (
          <div>
            <strong style={{ display: 'block' }}>{row.nome}</strong>
            <span style={{ color: 'var(--color-text-soft)', fontSize: '0.9rem' }}>
              {row.email || 'Sem email'}
            </span>
          </div>
        ),
      },
      {
        key: 'perfil',
        label: 'Perfil',
        render: (row) =>
          profiles.length ? (
            <select
              value={row.perfilPrincipal?.id || ''}
              onChange={(event) => handleAccessChange(row, 'perfil', event.target.value)}
              style={selectStyle}
            >
              <option value="">Sem perfil</option>
              {profiles.map((profile) => (
                <option key={profile.id} value={profile.id}>
                  {profile.nome}
                </option>
              ))}
            </select>
          ) : (
            <span>{row.perfilPrincipal?.nome || 'Sem perfil'}</span>
          ),
      },
      {
        key: 'area',
        label: 'Area',
        render: (row) =>
          areas.length ? (
            <select
              value={row.areaPrincipal?.id || ''}
              onChange={(event) => handleAccessChange(row, 'area', event.target.value)}
              style={selectStyle}
            >
              <option value="">Sem area</option>
              {areas.map((area) => (
                <option key={area.id} value={area.id}>
                  {area.nome}
                </option>
              ))}
            </select>
          ) : (
            <span>{row.areaPrincipal?.nome || 'Sem area'}</span>
          ),
      },
      {
        key: 'status',
        label: 'Status',
        render: (row) => {
          const isAssigned = row.accessStatus === 'assigned';

          return (
            <span
              style={{
                width: 'fit-content',
                borderRadius: 999,
                padding: '0.25rem 0.6rem',
                background: isAssigned ? 'rgba(0, 164, 183, 0.1)' : 'rgba(229, 162, 42, 0.16)',
                color: isAssigned ? 'var(--color-primary)' : '#8a5a00',
                fontWeight: 700,
              }}
            >
              {isAssigned ? 'Atribuido' : 'Pendente'}
            </span>
          );
        },
      },
    ],
    [areas, profiles],
  );

  const areaColumns = useMemo(
    () => [
      { key: 'nome', label: 'Area' },
      {
        key: 'responsavel',
        label: 'Responsavel',
        render: (row) => (
          <select
            value={row.responsavel_usuario_id || ''}
            onChange={(event) => handleAreaOwnerChange(row.id, event.target.value)}
            style={selectStyle}
          >
            <option value="">Sem responsavel</option>
            {users.map((user) => (
              <option key={user.id} value={user.id}>
                {user.nome}
              </option>
            ))}
          </select>
        ),
      },
      { key: 'members', label: 'Usuários' },
      {
        key: 'status',
        label: 'Status',
        render: (row) => (row.ativo ? 'Ativa' : 'Inativa'),
      },
    ],
    [users],
  );

  const filteredRanking = selectedAreaFilter === 'all'
    ? attendantRanking
    : attendantRanking.filter((row) => row.area === selectedAreaFilter);

  const rankingColumns = [
    { key: 'name', label: 'Nome' },
    { key: 'area', label: 'Area' },
    { key: 'closed', label: 'Atendimentos finalizados' },
    { key: 'avgTime', label: 'Tempo medio' },
    { key: 'satisfaction', label: 'Satisfacao' },
  ];

  function sendNotice() {
    const text = noticeDraft.trim();
    if (!text) return;
    setNotices((current) => [{ id: `notice-${Date.now()}`, text }, ...current]);
    setNoticeDraft('');
  }

  function renderLineChart() {
    const maxValue = Math.max(...dailyAttendance);
    const points = dailyAttendance
      .map((value, index) => {
        const x = (index / (dailyAttendance.length - 1)) * 100;
        const y = 100 - (value / maxValue) * 86 - 7;
        return `${x},${y}`;
      })
      .join(' ');

    return (
      <svg viewBox="0 0 100 100" preserveAspectRatio="none" style={{ width: '100%', height: 260 }}>
        <polyline points={points} fill="none" stroke="var(--color-secondary)" strokeWidth="2.2" vectorEffect="non-scaling-stroke" />
      </svg>
    );
  }

  function renderDonutChart() {
    const total = channelDistributionData.reduce((sum, item) => sum + item.value, 0) || 1;
    let offset = 0;

    return (
      <div style={{ display: 'grid', gridTemplateColumns: isMobile ? '1fr' : '160px 1fr', gap: '1rem', alignItems: 'center' }}>
        <svg viewBox="0 0 42 42" style={{ width: 160, height: 160 }}>
          <circle cx="21" cy="21" r="15.9" fill="transparent" stroke="rgba(0,49,80,0.08)" strokeWidth="7" />
          {channelDistributionData.map((item) => {
            const dash = (item.value / total) * 100;
            const circle = (
              <circle
                key={item.label}
                cx="21"
                cy="21"
                r="15.9"
                fill="transparent"
                stroke={item.color}
                strokeWidth="7"
                strokeDasharray={`${dash} ${100 - dash}`}
                strokeDashoffset={-offset}
              />
            );
            offset += dash;
            return circle;
          })}
        </svg>
        <div style={{ display: 'grid', gap: '0.65rem' }}>
          {channelDistributionData.map((item) => (
            <span key={item.label} style={{ display: 'flex', justifyContent: 'space-between', gap: '1rem' }}>
              <span style={{ color: item.color, fontWeight: 800 }}>{item.label}</span>
              <strong>{item.value}</strong>
            </span>
          ))}
        </div>
      </div>
    );
  }

  function renderMonthlyHome() {
    return (
      <>
        <div style={{ display: 'flex', justifyContent: 'space-between', gap: '1rem', flexWrap: 'wrap' }}>
          <label style={{ display: 'grid', gap: '0.35rem', minWidth: isMobile ? '100%' : 260 }}>
            <span style={{ fontWeight: 700 }}>Filtro por area</span>
            <select value={selectedAreaFilter} onChange={(event) => setSelectedAreaFilter(event.target.value)} style={selectStyle}>
              <option value="all">Todas as areas</option>
              {areas.map((area) => (
                <option key={area.id} value={area.nome}>{area.nome}</option>
              ))}
            </select>
          </label>
        </div>

        <MetricGrid metrics={realMonthlyKpis} minCardWidth="160px" />

        <div style={{ display: 'grid', gridTemplateColumns: isDesktop ? 'minmax(0, 1.85fr) minmax(300px, 1fr)' : '1fr', gap: '1rem' }}>
          <DataPanel title="Atendimentos por dia" description="Volume diario do mes selecionado.">
            {renderLineChart()}
          </DataPanel>
          <DataPanel title="Distribuicao por canal" description="Participacao mensal por canal.">
            {renderDonutChart()}
          </DataPanel>
        </div>

        <DataPanel title="Ranking de atendentes" description="Top 10 ordenado por atendimentos finalizados.">
          <ManagementTable columns={rankingColumns} rows={filteredRanking.slice(0, 10)} getRowId={(row) => row.id} isMobile={isMobile} />
        </DataPanel>

        <DataPanel title="Painel de avisos" description="Comunicados enviados para os atendentes.">
          <div style={{ display: 'grid', gridTemplateColumns: isDesktop ? 'minmax(0, 1fr) minmax(320px, 0.8fr)' : '1fr', gap: '1rem' }}>
            <div style={{ display: 'grid', gap: '0.75rem' }}>
              {notices.map((notice) => (
                <article key={notice.id} style={{ border: '1px solid var(--color-border)', borderRadius: 18, padding: '0.9rem 1rem', background: '#fff' }}>
                  {notice.text}
                </article>
              ))}
            </div>
            <div style={{ display: 'grid', gap: '0.75rem', alignContent: 'start' }}>
              <textarea
                rows={5}
                value={noticeDraft}
                onChange={(event) => setNoticeDraft(event.target.value)}
                placeholder="Digite um aviso para o time..."
                style={{ ...selectStyle, resize: 'vertical', lineHeight: 1.45 }}
              />
              <button type="button" onClick={sendNotice} style={{ border: 'none', borderRadius: 16, padding: '0.95rem 1rem', background: 'var(--color-primary)', color: '#fff', fontWeight: 800 }}>
                Enviar aviso
              </button>
            </div>
          </div>
        </DataPanel>
      </>
    );
  }

  function renderUsersAccess() {
    return (
      <div
        style={{
          display: 'grid',
          gridTemplateColumns: isDesktop ? 'minmax(0, 1.2fr) minmax(320px, 0.8fr)' : '1fr',
          gap: '1rem',
          alignItems: 'start',
        }}
      >
        <DataPanel
          title="Usuarios e niveis de acesso"
          description={
            isLoadingAccess
              ? 'Carregando usuarios do banco...'
              : accessError || 'Gerencie perfil e area principal dos usuarios autenticados.'
          }
          actionLabel="Adicionar usuario"
        >
          <div style={{ display: 'grid', gap: '0.85rem' }}>
            <input
              type="search"
              value={userSearch}
              onChange={(event) => setUserSearch(event.target.value)}
              placeholder="Buscar usuario por nome, email, perfil ou area"
              style={selectStyle}
            />
            <div style={{ maxHeight: 470, overflowY: 'auto', paddingRight: '0.2rem' }}>
              <ManagementTable columns={userColumns} rows={filteredUsers} getRowId={(row) => row.id} isMobile={isMobile} />
            </div>
          </div>
        </DataPanel>

        <DataPanel title="Areas" description="Areas operacionais e seus responsaveis. Alterar o responsavel atribui perfil Supervisor a ele.">
          <div style={{ display: 'grid', gap: '0.85rem' }}>
            <div style={{ display: 'grid', gridTemplateColumns: isMobile ? '1fr' : 'minmax(0, 1fr) minmax(0, 1fr) auto', gap: '0.75rem' }}>
              <input
                type="text"
                value={newAreaName}
                onChange={(event) => setNewAreaName(event.target.value)}
                placeholder="Nome da nova area"
                style={selectStyle}
              />
              <select value={newAreaOwnerId} onChange={(event) => setNewAreaOwnerId(event.target.value)} style={selectStyle}>
                <option value="">Responsavel opcional</option>
                {users.map((user) => (
                  <option key={user.id} value={user.id}>
                    {user.nome}
                  </option>
                ))}
              </select>
              <button
                type="button"
                onClick={handleCreateArea}
                style={{
                  border: 'none',
                  borderRadius: '14px',
                  padding: '0.75rem 0.95rem',
                  background: 'var(--color-primary)',
                  color: '#fff',
                  fontWeight: 800,
                }}
              >
                Adicionar
              </button>
            </div>
            <ManagementTable columns={areaColumns} rows={areaRowsState} getRowId={(row) => row.id} isMobile={isMobile} />
          </div>
        </DataPanel>
      </div>
    );
  }

  function renderPlaceholder(title, description) {
    return (
      <DataPanel title={title} description={description}>
        <div style={{ border: '1px solid var(--color-border)', borderRadius: 18, padding: '1rem', background: '#fff', color: 'var(--color-text-soft)', fontWeight: 700 }}>
          Secao em preparacao.
        </div>
      </DataPanel>
    );
  }

  const sectionContent = {
    home: renderMonthlyHome(),
    today: renderPlaceholder('Operação', 'Visão operacional diaria sera consolidada aqui.'),
    'users-access': renderUsersAccess(),
    templates: renderPlaceholder('Templates', 'Gestão de templates aprovados pela Meta.'),
    knowledge: (
      <DataPanel title="Base de conhecimento IA" description="Entradas para alimentar a base de conhecimento.">
        <ManagementTable columns={contentColumns} rows={aiContentRows} getRowId={(row) => row.id} isMobile={isMobile} />
      </DataPanel>
    ),
    audit: renderPlaceholder('Auditoria', 'Eventos administrativos e alteracoes sensiveis.'),
    channels: renderPlaceholder('Canais', 'Status e configurações dos canais conectados.'),
    'mass-message': renderPlaceholder('Disparo em massa', 'Fluxo de disparos por templates aprovados.'),
    contacts: renderPlaceholder('Contatos', 'Agenda geral de contatos.'),
    settings: renderPlaceholder('Configurações', 'Preferencias e parametros do ambiente.'),
  };

  return (
    <ManagementLayout
      title={activeAdminSection === 'home' ? 'Home do Admin' : 'Painel administrativo'}
      subtitle={activeAdminSection === 'home' ? 'Visão mensal consolidada por area, canal e atendente.' : 'Controle operacional e configuracoes administrativas.'}
      activeSection="admin"
      profileLabel={userDisplay.name}
      initials={userDisplay.initials}
      isDesktop={isDesktop}
      isMobile={isMobile}
      activeNavItem={activeAdminSection}
      onNavItemChange={setActiveAdminSection}
    >
      {sectionContent[activeAdminSection] || sectionContent.home}
    </ManagementLayout>
  );
}