// src/infra/db/repositories/glpi/tickets.repository.js const db = require('../../connections/glpi.mysql.js') const { logError } = require('../../../../shared/utils/logger.js') async function insertTicket(ticketData) { const query = ` INSERT INTO glpi_tickets ( entities_id, name, date, date_mod, status, users_id_recipient, content, urgency, impact, priority, type, itilcategories_id, date_creation, slas_id_ttr ) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) ` const values = [ ticketData.entities_id, ticketData.name, ticketData.date_creation, ticketData.date_mod, ticketData.status, ticketData.users_id_recipient, ticketData.content, ticketData.urgency, ticketData.impact, ticketData.priority, 2, ticketData.itilcategories_id, ticketData.date_creation, 37 ] try { const [result] = await db.query(query, values) return result.insertId } catch (err) { logError('Erro ao inserir ticket no GLPI', err) throw err } } module.exports = { insertTicket }