//src/modules/comments/models/glpiComment.model.js
function escapeHtml(text = '') {
  return text
    .replace(/&/g, '&')
    .replace(/</g, '&lt;')
    .replace(/>/g, '&gt;')
    .replace(/"/g, '&quot;')
    .replace(/'/g, '&#039;')
}

function buildHtml({ author, message, source }) {
  const safeAuthor = escapeHtml(author || 'Sistema')
  const safeMessage = escapeHtml(message || '')
    .replace(/\n/g, '<br>')

  return `
<div style="font-family: Arial, sans-serif; font-size: 13px;">
  <div style="margin-bottom: 4px; color: #555;">
    <strong>${safeAuthor}</strong>
    <span style="color:#999;">(${source})</span>
  </div>
  <div style="padding-left: 6px;">
    ${safeMessage}
  </div>
</div>
`.trim()
}

function mapMessageToGlpiComment(glpiTicketId, msg) {
  return {
    ticketId: glpiTicketId,
    content: buildHtml({
      author: msg.usuario_nome,
      message: msg.mensagem,
      source: 'Hubsoft'
    })
  }
}

module.exports = {
  mapMessageToGlpiComment
}