FIX: API traz WebHook do GLPI como JSON, configurado request que era carregada como RAW

src/app.js

@@ -4,7 +4,7 @@ const router = require('./routes.js')
 function createApp() {
     const app = express();
 
-    app.use(express.json());
+    app.use(express.json({ type: '*/*' }));
     app.use('/api', router);
 
     return app;

src/controller/ticketController.js

@@ -2,11 +2,30 @@ const ticketService = require('../services/ticketService.js');
 
 const closeTicket = async (req, res) => {
     try {
-        const closingTicket = await ticketService.fechaTicket(req);
+        let rawData = '';
+
+        req.on('data', chunk => {
+            rawData += chunk;
+        });
+
+        req.on('end', async () => {
+            let bodyRequest;
+            try {
+                bodyRequest = JSON.parse(rawData);
+            } catch (err) {
+                console.error('Erro ao parsear JSON:', err);
+                bodyRequest = {};
+            }
+
+            console.log('Fechando ticket com os dados:', bodyRequest);
+            const closingTicket = await ticketService.fechaTicket(bodyRequest);
             res.status(200).json(closingTicket);
+        });
+
     } catch (error) {
         res.status(500).json({ error: error.message });
     }
 }
 
+
 module.exports = { closeTicket };

src/services/ticketService.js

@@ -1,66 +1,7 @@
-
+// HUBXGLPI/src/services/ticketService.js
-
+const fechaTicket = async (bodyRequest) => {
-const fechaTicket = async (req) => {
+    console.log('Ticket recebido no service:', bodyRequest);
-    // Lógica para fechar o ticket no GLPI
-    // Exemplo fictício:
-
-// Exemplo JSON que vem na requisição:
-//     {
-//     "item": {
-//         "id": 27779,
-//         "itemtype": "Ticket",
-//         "items_id": 34213,
-//         "content": "<p>Closing Task<\/p>",
-//         "user": {
-//             "id": 917,
-//             "name": "rafael.lopes"
-//         },
-//         "user_editor": null
-//     },
-//     "event": "new",
-//     "parent_item": {
-//         "id": 34213,
-//         "name": "TESTE",
-//         "content": "<p>teste<\/p>",
-//         "is_deleted": false,
-//         "urgency": 3,
-//         "impact": 3,
-//         "priority": 3,
-//         "actiontime": 0,
-//         "date_creation": "2025-11-03T16:26:12-03:00",
-//         "date_mod": "2025-11-05T10:44:03-03:00",
-//         "date": "2025-11-03T16:26:12-03:00",
-//         "type": 1,
-//         "external_id": "",
-//         "status": {
-//             "id": 5,
-//             "name": "Solucionado"
-//         },
-//         "category": {
-//             "id": 5814,
-//             "name": "HubSoft"
-//         },
-//         "location": null,
-//         "request_type": {
-//             "id": 1,
-//             "name": "Helpdesk"
-//         },
-//         "entity": {
-//             "id": 0,
-//             "name": "Contratos Ativos",
-//             "completename": "Contratos Ativos"
-//         },
-//         "team": []
-//     }
-// }
-
-    // armazenar o body numa const
-
-    const bodyRequest = req.body;
-    
     return { bodyRequest };
-
-
 }
 
 module.exports = { fechaTicket };