diff --git a/src/infra/db/repositories/glpi/tickets.repository.js b/src/infra/db/repositories/glpi/tickets.repository.js
index e9aa14c..fe57340 100644
--- a/src/infra/db/repositories/glpi/tickets.repository.js
+++ b/src/infra/db/repositories/glpi/tickets.repository.js
@@ -27,7 +27,7 @@ async function insertTicket(ticketData) {
   const values = [
     ticketData.entities_id,
     ticketData.name,
-    ticketData.date_creation,
+    ticketData.date,
     ticketData.date_mod,
     ticketData.status,
     ticketData.users_id_recipient,
diff --git a/src/modules/tickets/models/glpi/cancelamento.model.js b/src/modules/tickets/models/glpi/cancelamento.model.js
index 41e69ff..5f61b15 100644
--- a/src/modules/tickets/models/glpi/cancelamento.model.js
+++ b/src/modules/tickets/models/glpi/cancelamento.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: Number(process.env.GLPI_USER_ID) || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37
   }
diff --git a/src/modules/tickets/models/glpi/consultaBaseAtiva.model.js b/src/modules/tickets/models/glpi/consultaBaseAtiva.model.js
index 11ffbf2..1e851fb 100644
--- a/src/modules/tickets/models/glpi/consultaBaseAtiva.model.js
+++ b/src/modules/tickets/models/glpi/consultaBaseAtiva.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37,
   }
diff --git a/src/modules/tickets/models/glpi/downgrade.model.js b/src/modules/tickets/models/glpi/downgrade.model.js
index 6cf5215..a4efff4 100644
--- a/src/modules/tickets/models/glpi/downgrade.model.js
+++ b/src/modules/tickets/models/glpi/downgrade.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37,
   }
diff --git a/src/modules/tickets/models/glpi/implantacao.model.js b/src/modules/tickets/models/glpi/implantacao.model.js
index 5f69b53..2605df8 100644
--- a/src/modules/tickets/models/glpi/implantacao.model.js
+++ b/src/modules/tickets/models/glpi/implantacao.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37,
   }
diff --git a/src/modules/tickets/models/glpi/mudancaEndereco.model.js b/src/modules/tickets/models/glpi/mudancaEndereco.model.js
index bf53181..d1d5cef 100644
--- a/src/modules/tickets/models/glpi/mudancaEndereco.model.js
+++ b/src/modules/tickets/models/glpi/mudancaEndereco.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37,
   }
diff --git a/src/modules/tickets/models/glpi/mundiale.model.js b/src/modules/tickets/models/glpi/mundiale.model.js
index 1c73b70..811b6ed 100644
--- a/src/modules/tickets/models/glpi/mundiale.model.js
+++ b/src/modules/tickets/models/glpi/mundiale.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.create_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37
   }
diff --git a/src/modules/tickets/models/glpi/portabilidade.model.js b/src/modules/tickets/models/glpi/portabilidade.model.js
index e23ca45..caced17 100644
--- a/src/modules/tickets/models/glpi/portabilidade.model.js
+++ b/src/modules/tickets/models/glpi/portabilidade.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37,
   }
diff --git a/src/modules/tickets/models/glpi/titularidade.model.js b/src/modules/tickets/models/glpi/titularidade.model.js
index d971d30..ff33533 100644
--- a/src/modules/tickets/models/glpi/titularidade.model.js
+++ b/src/modules/tickets/models/glpi/titularidade.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37,
   }
diff --git a/src/modules/tickets/models/glpi/upgrade.model.js b/src/modules/tickets/models/glpi/upgrade.model.js
index dd91192..5eb1dbd 100644
--- a/src/modules/tickets/models/glpi/upgrade.model.js
+++ b/src/modules/tickets/models/glpi/upgrade.model.js
@@ -6,14 +6,14 @@ function toGlpiPayload(ticket) {
     name: buildTitle(ticket),
     content: buildHtml(ticket),
     status: resolveGlpiStatus(ticket.status_atendimento),
-    date: ticket.created_at,
+    date: new Date(),
     date_mod: new Date(),
     users_id_recipient: process.env.GLPI_USER_ID || 0,
     urgency: 3,
     impact: 3,
     priority: 3,
     type: 2,
-    date_creation: ticket.created_at || new Date(),
+    date_creation: new Date(),
     itilcategories_id: 0,
     slas_id_ttr: 37,
   }