Sothis/hubxglpi
3
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

FEAT: Dados inseridos no banco de dados intermediário.

Browse Source 
- Dados coletados do hubsoft agora estão sendo inseridos no bando de dados hubglpi.
- Dados sendo inseridos através  do model e processos sendo controlado pelo processcontroller
This commit is contained in:
Rafael Alves Lopes 2025-10-07 17:57:23 -03:00
parent 35ce8a4c49
commit 2eba69ac12
11 changed files with 846 additions and 80 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

2
app.js
View File

@ -1,4 +1,4 @@
const hubsoftController = require('./controller/hubsoftController.js');
const hubsoftController = require('./controller/processController.js');
// Inicia o processamento dos atendimentos
hubsoftController.processaAtendimentos();

7
config/dbConfig.js
View File

@ -7,5 +7,12 @@ module.exports = {
databaseName: process.env.HUBSOFT_DATABASE_NAME,
databaseUser: process.env.HUBSOFT_DATABASE_USER,
databasePassword: process.env.HUBSOFT_DATABASE_PASSWORD
},
hubglpi: {
databaseHost: process.env.HUBGLPI_DB_HOST,
databasePort: process.env.HUBGLPI_DB_PORT,
databaseName: process.env.HUBGLPI_DB_NAME,
databaseUser: process.env.HUBGLPI_DB_USER,
databasePassword: process.env.HUBGLPI_DB_PASSWORD
}
};

15
controller/hubsoftController.js
View File

@ -1,15 +0,0 @@
const hubsoftModel = require('../model/hubsoftModel.js');
const processaAtendimentos = async () => {
try {
const atendimentosDB = await hubsoftModel.getAtendimentosFromDB();
console.log('Atendimentos do DB:', atendimentosDB);
} catch (error) {
console.error('Erro ao buscar atendimentos do DB:', error);
}
};
module.exports = {
processaAtendimentos
};

47
controller/processController.js Normal file
View File

@ -0,0 +1,47 @@
// controller/processController.js
const hubsoftModel = require('../model/hubsoftModel.js');
const hubglpiModel = require('../model/hubglpiModel.js');
const { logError, logInfo} = require('../utils/logger');
const processaAtendimentos = async () => {
try {
const atendimentosDB = await hubsoftModel.getAtendimentosFromDB();
// Insere os dados do banco do Hubsoft nas tabelas hubsoft_tickets e sync_data
for (const atendimento of atendimentosDB) {
console.log('Processando atendimento:', atendimento);
const ticketData = {
id_atendimento: atendimento.id_atendimento,
id_atendimento_status: atendimento.id_atendimento_status,
protocolo_hub: atendimento.protocolo,
descricao_abertura: atendimento.descricao_abertura,
data_cadastro: atendimento.data_cadastro,
cliente_nome: atendimento.nome_contato,
codigo_cliente: atendimento.codigo_cliente,
descricao: atendimento.descricao
};
const insertedTicket = await hubglpiModel.insertTicket(ticketData);
console.log('Ticket inserido:', insertedTicket);
console.log('Inserindo Sync Data para o atendimento ID:', ticketData.id_atendimento);
const insertSyncData = await hubglpiModel.insertSyncData(ticketData.id_atendimento)
console.log('Sync Data inserido:', insertSyncData);
}
} catch (error) {
console.error('Erro ao processar atendimentos:', error);
}
}
module.exports = {
processaAtendimentos
};

173
model/hubglpiModel.js Normal file
View File

@ -0,0 +1,173 @@
// src/models/hubglpiModel.js
const dbConfig = require('../config/dbConfig.js');
const { logError, logInfo} = require('../utils/logger');
const { Pool } = require('pg');
const pool = new Pool({
host: dbConfig.hubglpi.databaseHost,
port: dbConfig.hubglpi.databasePort,
database: dbConfig.hubglpi.databaseName,
user: dbConfig.hubglpi.databaseUser,
password: dbConfig.hubglpi.databasePassword
});
class HubglpiModel {
static async insertTicket(ticketData) {
const query = `
INSERT INTO hubsoft_tickets (
id_atendimento,
codigo_cliente,
status_atendimento,
servico_nome,
protocolo_hub,
ticket_mundiale,
cliente_nome,
created_at
)
VALUES ($1, $2, $3, $4, $5, $6, $7, $8)
RETURNING *;
`;
// Criando dicionario para traduzir status de atendimento
const statusAtendimentoMap = {
1 : 'Pendente',
2 : 'Em atendimento',
3 : 'Resolvido',
31 : 'Pendente',
32 : 'Pendente',
33 : 'Novo'};
// Substituindo o status do atendimento pelo valor correspondente
const status_atendimento = statusAtendimentoMap[ticketData.id_atendimento_status] || ticketData.id_atendimento_status;
// Limpando todos os caracteres que não sao numeros e convertendo ticket_mundiale para int
ticketData.descricao_abertura = ticketData.descricao_abertura.replace(/[^0-9]/g, '');
ticketData.ticket_mundiale = parseInt(ticketData.descricao_abertura) || null;
ticketData.codigo_cliente = parseInt(ticketData.codigo_cliente) || null;
const values = [
ticketData.id_atendimento,
ticketData.codigo_cliente,
status_atendimento,
ticketData.descricao,
ticketData.protocolo_hub,
ticketData.ticket_mundiale,
ticketData.cliente_nome,
ticketData.data_cadastro
];
console.log('Valores para inserção do ticket:', values);
try {
const res = await pool.query(query, values);
logInfo('Ticket Inserido na tabela hubsoft_tickets com sucesso:', res.rows[0]);
return res.rows[0];
} catch (err) {
logError('Erro ao inserir ticket na tabela hubsoft_tickets', err);
throw err;
}
}
static async insertSyncData(syncData) {
const query = `
INSERT INTO sync_data (
hubsoft_ticket_id
)VALUES ($1)
RETURNING *;
`;
const values = [
syncData
];
try {
const res = await pool.query(query, values);
logInfo('Dados inseridos na tabela sync_data com sucesso:', res.rows[0]);
return res.rows[0];
} catch (err) {
logError('Erro ao inserir dados na tabela sync_data', err);
throw err;
}
}
static async update_syncData(sync_update) {
const query = `
UPDATE sync_data
set glpi_ticket_id = $1,
status_sync = $2,
sync_metadata = $3,
last_sync_attempt = $4,
sync_error_message = $5
created_at = $6
updated_at = $7
WHERE id = $8
RETURNING *;
`;
const values = [
sync_update.glpi_ticket_id,
sync_update.status_sync,
sync_update.sync_metadata,
sync_update.last_sync_attempt,
sync_update.sync_error_message,
sync_update.created_at,
sync_update.updated_at,
sync_update.id
];
try {
const res = await pool.query(query, values);
logInfo('Dados atualizados na tabela sync_data com sucesso:', res.rows[0]);
return res.rows[0];
} catch (err) {
logError('Erro ao atualizar dados na tabela sync_data', err);
throw err;
}
}
static async get_idSyncByHubsoftId(hubsoft_ticket_id) {
const query = `
SELECT id FROM sync_data
WHERE hubsoft_ticket_id = $1;
`;
const values = [hubsoft_ticket_id];
try {
const res = await pool.query(query, values);
logInfo('ID de sync_data obtido com sucesso:', res.rows[0]);
return res.rows[0] ? res.rows[0].id : null;
} catch (err) {
logError('Erro ao obter ID de sync_data', err);
throw err;
}
}
static async get_idSyncByGlpiID(glpi_ticket_id) {
const query = `
SELECT id FROM sync_data
WHERE glpi_ticket_id = $1;
`;
const values = [glpi_ticket_id];
try {
const res = await pool.query(query, values);
logInfo('ID de sync_data obtido com sucesso:', res.rows[0]);
return res.rows[0] ? res.rows[0].id : null;
}
catch (err) {
logError('Erro ao obter ID de sync_data', err);
throw err;
}
}
}
module.exports = HubglpiModel;

0
model/sync_dataModel.js Normal file
View File

292
node_modules/.package-lock.json generated vendored
View File

@ -4,6 +4,180 @@
"lockfileVersion": 3,
"requires": true,
"packages": {
"node_modules/@colors/colors": {
"version": "1.6.0",
"resolved": "https://registry.npmjs.org/@colors/colors/-/colors-1.6.0.tgz",
"integrity": "sha512-Ir+AOibqzrIsL6ajt3Rz3LskB7OiMVHqltZmspbW/TJuTVuyOMirVqAkjfY6JISiLHgyNqicAC8AyHHGzNd/dA==",
"license": "MIT",
"engines": {
"node": ">=0.1.90"
}
},
"node_modules/@dabh/diagnostics": {
"version": "2.0.8",
"resolved": "https://registry.npmjs.org/@dabh/diagnostics/-/diagnostics-2.0.8.tgz",
"integrity": "sha512-R4MSXTVnuMzGD7bzHdW2ZhhdPC/igELENcq5IjEverBvq5hn1SXCWcsi6eSsdWP0/Ur+SItRRjAktmdoX/8R/Q==",
"license": "MIT",
"dependencies": {
"@so-ric/colorspace": "^1.1.6",
"enabled": "2.0.x",
"kuler": "^2.0.0"
}
},
"node_modules/@so-ric/colorspace": {
"version": "1.1.6",
"resolved": "https://registry.npmjs.org/@so-ric/colorspace/-/colorspace-1.1.6.tgz",
"integrity": "sha512-/KiKkpHNOBgkFJwu9sh48LkHSMYGyuTcSFK/qMBdnOAlrRJzRSXAOFB5qwzaVQuDl8wAvHVMkaASQDReTahxuw==",
"license": "MIT",
"dependencies": {
"color": "^5.0.2",
"text-hex": "1.0.x"
}
},
"node_modules/@types/triple-beam": {
"version": "1.3.5",
"resolved": "https://registry.npmjs.org/@types/triple-beam/-/triple-beam-1.3.5.tgz",
"integrity": "sha512-6WaYesThRMCl19iryMYP7/x2OVgCtbIVflDGFpWnb9irXI3UjYE4AzmYuiUKY1AJstGijoY+MgUszMgRxIYTYw==",
"license": "MIT"
},
"node_modules/async": {
"version": "3.2.6",
"resolved": "https://registry.npmjs.org/async/-/async-3.2.6.tgz",
"integrity": "sha512-htCUDlxyyCLMgaM3xXg0C0LW2xqfuQ6p05pCEIsXuyQ+a1koYKTuBMzRNwmybfLgvJDMd0r1LTn4+E0Ti6C2AA==",
"license": "MIT"
},
"node_modules/color": {
"version": "5.0.2",
"resolved": "https://registry.npmjs.org/color/-/color-5.0.2.tgz",
"integrity": "sha512-e2hz5BzbUPcYlIRHo8ieAhYgoajrJr+hWoceg6E345TPsATMUKqDgzt8fSXZJJbxfpiPzkWyphz8yn8At7q3fA==",
"license": "MIT",
"dependencies": {
"color-convert": "^3.0.1",
"color-string": "^2.0.0"
},
"engines": {
"node": ">=18"
}
},
"node_modules/color-convert": {
"version": "3.1.2",
"resolved": "https://registry.npmjs.org/color-convert/-/color-convert-3.1.2.tgz",
"integrity": "sha512-UNqkvCDXstVck3kdowtOTWROIJQwafjOfXSmddoDrXo4cewMKmusCeF22Q24zvjR8nwWib/3S/dfyzPItPEiJg==",
"license": "MIT",
"dependencies": {
"color-name": "^2.0.0"
},
"engines": {
"node": ">=14.6"
}
},
"node_modules/color-name": {
"version": "2.0.2",
"resolved": "https://registry.npmjs.org/color-name/-/color-name-2.0.2.tgz",
"integrity": "sha512-9vEt7gE16EW7Eu7pvZnR0abW9z6ufzhXxGXZEVU9IqPdlsUiMwJeJfRtq0zePUmnbHGT9zajca7mX8zgoayo4A==",
"license": "MIT",
"engines": {
"node": ">=12.20"
}
},
"node_modules/color-string": {
"version": "2.1.2",
"resolved": "https://registry.npmjs.org/color-string/-/color-string-2.1.2.tgz",
"integrity": "sha512-RxmjYxbWemV9gKu4zPgiZagUxbH3RQpEIO77XoSSX0ivgABDZ+h8Zuash/EMFLTI4N9QgFPOJ6JQpPZKFxa+dA==",
"license": "MIT",
"dependencies": {
"color-name": "^2.0.0"
},
"engines": {
"node": ">=18"
}
},
"node_modules/dotenv": {
"version": "17.2.3",
"resolved": "https://registry.npmjs.org/dotenv/-/dotenv-17.2.3.tgz",
"integrity": "sha512-JVUnt+DUIzu87TABbhPmNfVdBDt18BLOWjMUFJMSi/Qqg7NTYtabbvSNJGOJ7afbRuv9D/lngizHtP7QyLQ+9w==",
"license": "BSD-2-Clause",
"engines": {
"node": ">=12"
},
"funding": {
"url": "https://dotenvx.com"
}
},
"node_modules/enabled": {
"version": "2.0.0",
"resolved": "https://registry.npmjs.org/enabled/-/enabled-2.0.0.tgz",
"integrity": "sha512-AKrN98kuwOzMIdAizXGI86UFBoo26CL21UM763y1h/GMSJ4/OHU9k2YlsmBpyScFo/wbLzWQJBMCW4+IO3/+OQ==",
"license": "MIT"
},
"node_modules/fecha": {
"version": "4.2.3",
"resolved": "https://registry.npmjs.org/fecha/-/fecha-4.2.3.tgz",
"integrity": "sha512-OP2IUU6HeYKJi3i0z4A19kHMQoLVs4Hc+DPqqxI2h/DPZHTm/vjsfC6P0b4jCMy14XizLBqvndQ+UilD7707Jw==",
"license": "MIT"
},
"node_modules/fn.name": {
"version": "1.1.0",
"resolved": "https://registry.npmjs.org/fn.name/-/fn.name-1.1.0.tgz",
"integrity": "sha512-GRnmB5gPyJpAhTQdSZTSp9uaPSvl09KoYcMQtsB9rQoOmzs9dH6ffeccH+Z+cv6P68Hu5bC6JjRh4Ah/mHSNRw==",
"license": "MIT"
},
"node_modules/inherits": {
"version": "2.0.4",
"resolved": "https://registry.npmjs.org/inherits/-/inherits-2.0.4.tgz",
"integrity": "sha512-k/vGaX4/Yla3WzyMCvTQOXYeIHvqOKtnqBduzTHpzpQZzAskKMhZ2K+EnBiSM9zGSoIFeMpXKxa4dYeZIQqewQ==",
"license": "ISC"
},
"node_modules/is-stream": {
"version": "2.0.1",
"resolved": "https://registry.npmjs.org/is-stream/-/is-stream-2.0.1.tgz",
"integrity": "sha512-hFoiJiTl63nn+kstHGBtewWSKnQLpyb155KHheA1l39uvtO9nWIop1p3udqPcUd/xbF1VLMO4n7OI6p7RbngDg==",
"license": "MIT",
"engines": {
"node": ">=8"
},
"funding": {
"url": "https://github.com/sponsors/sindresorhus"
}
},
"node_modules/kuler": {
"version": "2.0.0",
"resolved": "https://registry.npmjs.org/kuler/-/kuler-2.0.0.tgz",
"integrity": "sha512-Xq9nH7KlWZmXAtodXDDRE7vs6DU1gTU8zYDHDiWLSip45Egwq3plLHzPn27NgvzL2r1LMPC1vdqh98sQxtqj4A==",
"license": "MIT"
},
"node_modules/logform": {
"version": "2.7.0",
"resolved": "https://registry.npmjs.org/logform/-/logform-2.7.0.tgz",
"integrity": "sha512-TFYA4jnP7PVbmlBIfhlSe+WKxs9dklXMTEGcBCIvLhE/Tn3H6Gk1norupVW7m5Cnd4bLcr08AytbyV/xj7f/kQ==",
"license": "MIT",
"dependencies": {
"@colors/colors": "1.6.0",
"@types/triple-beam": "^1.3.2",
"fecha": "^4.2.0",
"ms": "^2.1.1",
"safe-stable-stringify": "^2.3.1",
"triple-beam": "^1.3.0"
},
"engines": {
"node": ">= 12.0.0"
}
},
"node_modules/ms": {
"version": "2.1.3",
"resolved": "https://registry.npmjs.org/ms/-/ms-2.1.3.tgz",
"integrity": "sha512-6FlzubTLZG3J2a/NVCAleEhjzq5oxgHyaCU9yYXvcLsvoVaHJq/s5xXI6/XXP6tz7R9xAOtHnSO/tXtF3WRTlA==",
"license": "MIT"
},
"node_modules/one-time": {
"version": "1.0.0",
"resolved": "https://registry.npmjs.org/one-time/-/one-time-1.0.0.tgz",
"integrity": "sha512-5DXOiRKwuSEcQ/l0kGCF6Q3jcADFv5tSmRaJck/OqkVFcOzutB134KRSfF0xDrL39MNnqxbHBbUUcjZIhTgb2g==",
"license": "MIT",
"dependencies": {
"fn.name": "1.x.x"
}
},
"node_modules/pg": {
"version": "8.16.3",
"resolved": "https://registry.npmjs.org/pg/-/pg-8.16.3.tgz",
@ -132,6 +306,49 @@
"node": ">=0.10.0"
}
},
"node_modules/readable-stream": {
"version": "3.6.2",
"resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-3.6.2.tgz",
"integrity": "sha512-9u/sniCrY3D5WdsERHzHE4G2YCXqoG5FTHUiCC4SIbr6XcLZBY05ya9EKjYek9O5xOAwjGq+1JdGBAS7Q9ScoA==",
"license": "MIT",
"dependencies": {
"inherits": "^2.0.3",
"string_decoder": "^1.1.1",
"util-deprecate": "^1.0.1"
},
"engines": {
"node": ">= 6"
}
},
"node_modules/safe-buffer": {
"version": "5.2.1",
"resolved": "https://registry.npmjs.org/safe-buffer/-/safe-buffer-5.2.1.tgz",
"integrity": "sha512-rp3So07KcdmmKbGvgaNxQSJr7bGVSVk5S9Eq1F+ppbRo70+YeaDxkw5Dd8NPN+GD6bjnYm2VuPuCXmpuYvmCXQ==",
"funding": [
{
"type": "github",
"url": "https://github.com/sponsors/feross"
},
{
"type": "patreon",
"url": "https://www.patreon.com/feross"
},
{
"type": "consulting",
"url": "https://feross.org/support"
}
],
"license": "MIT"
},
"node_modules/safe-stable-stringify": {
"version": "2.5.0",
"resolved": "https://registry.npmjs.org/safe-stable-stringify/-/safe-stable-stringify-2.5.0.tgz",
"integrity": "sha512-b3rppTKm9T+PsVCBEOUR46GWI7fdOs00VKZ1+9c1EWDaDMvjQc6tUwuFyIprgGgTcWoVHSKrU8H31ZHA2e0RHA==",
"license": "MIT",
"engines": {
"node": ">=10"
}
},
"node_modules/split2": {
"version": "4.2.0",
"resolved": "https://registry.npmjs.org/split2/-/split2-4.2.0.tgz",
@ -141,6 +358,81 @@
"node": ">= 10.x"
}
},
"node_modules/stack-trace": {
"version": "0.0.10",
"resolved": "https://registry.npmjs.org/stack-trace/-/stack-trace-0.0.10.tgz",
"integrity": "sha512-KGzahc7puUKkzyMt+IqAep+TVNbKP+k2Lmwhub39m1AsTSkaDutx56aDCo+HLDzf/D26BIHTJWNiTG1KAJiQCg==",
"license": "MIT",
"engines": {
"node": "*"
}
},
"node_modules/string_decoder": {
"version": "1.3.0",
"resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-1.3.0.tgz",
"integrity": "sha512-hkRX8U1WjJFd8LsDJ2yQ/wWWxaopEsABU1XfkM8A+j0+85JAGppt16cr1Whg6KIbb4okU6Mql6BOj+uup/wKeA==",
"license": "MIT",
"dependencies": {
"safe-buffer": "~5.2.0"
}
},
"node_modules/text-hex": {
"version": "1.0.0",
"resolved": "https://registry.npmjs.org/text-hex/-/text-hex-1.0.0.tgz",
"integrity": "sha512-uuVGNWzgJ4yhRaNSiubPY7OjISw4sw4E5Uv0wbjp+OzcbmVU/rsT8ujgcXJhn9ypzsgr5vlzpPqP+MBBKcGvbg==",
"license": "MIT"
},
"node_modules/triple-beam": {
"version": "1.4.1",
"resolved": "https://registry.npmjs.org/triple-beam/-/triple-beam-1.4.1.tgz",
"integrity": "sha512-aZbgViZrg1QNcG+LULa7nhZpJTZSLm/mXnHXnbAbjmN5aSa0y7V+wvv6+4WaBtpISJzThKy+PIPxc1Nq1EJ9mg==",
"license": "MIT",
"engines": {
"node": ">= 14.0.0"
}
},
"node_modules/util-deprecate": {
"version": "1.0.2",
"resolved": "https://registry.npmjs.org/util-deprecate/-/util-deprecate-1.0.2.tgz",
"integrity": "sha512-EPD5q1uXyFxJpCrLnCc1nHnq3gOa6DZBocAIiI2TaSCA7VCJ1UJDMagCzIkXNsUYfD1daK//LTEQ8xiIbrHtcw==",
"license": "MIT"
},
"node_modules/winston": {
"version": "3.18.3",
"resolved": "https://registry.npmjs.org/winston/-/winston-3.18.3.tgz",
"integrity": "sha512-NoBZauFNNWENgsnC9YpgyYwOVrl2m58PpQ8lNHjV3kosGs7KJ7Npk9pCUE+WJlawVSe8mykWDKWFSVfs3QO9ww==",
"license": "MIT",
"dependencies": {
"@colors/colors": "^1.6.0",
"@dabh/diagnostics": "^2.0.8",
"async": "^3.2.3",
"is-stream": "^2.0.0",
"logform": "^2.7.0",
"one-time": "^1.0.0",
"readable-stream": "^3.4.0",
"safe-stable-stringify": "^2.3.1",
"stack-trace": "0.0.x",
"triple-beam": "^1.3.0",
"winston-transport": "^4.9.0"
},
"engines": {
"node": ">= 12.0.0"
}
},
"node_modules/winston-transport": {
"version": "4.9.0",
"resolved": "https://registry.npmjs.org/winston-transport/-/winston-transport-4.9.0.tgz",
"integrity": "sha512-8drMJ4rkgaPo1Me4zD/3WLfI/zPdA9o2IipKODunnGDcuqbHwjsbB79ylv04LCGGzU0xQ6vTznOMpQGaLhhm6A==",
"license": "MIT",
"dependencies": {
"logform": "^2.7.0",
"readable-stream": "^3.6.2",
"triple-beam": "^1.3.0"
},
"engines": {
"node": ">= 12.0.0"
}
},
"node_modules/xtend": {
"version": "4.0.2",
"resolved": "https://registry.npmjs.org/xtend/-/xtend-4.0.2.tgz",

296
package-lock.json generated
View File

@ -9,7 +9,183 @@
"version": "1.0.0",
"license": "ISC",
"dependencies": {
"pg": "^8.16.3"
"dotenv": "^17.2.3",
"pg": "^8.16.3",
"winston": "^3.18.3"
}
},
"node_modules/@colors/colors": {
"version": "1.6.0",
"resolved": "https://registry.npmjs.org/@colors/colors/-/colors-1.6.0.tgz",
"integrity": "sha512-Ir+AOibqzrIsL6ajt3Rz3LskB7OiMVHqltZmspbW/TJuTVuyOMirVqAkjfY6JISiLHgyNqicAC8AyHHGzNd/dA==",
"license": "MIT",
"engines": {
"node": ">=0.1.90"
}
},
"node_modules/@dabh/diagnostics": {
"version": "2.0.8",
"resolved": "https://registry.npmjs.org/@dabh/diagnostics/-/diagnostics-2.0.8.tgz",
"integrity": "sha512-R4MSXTVnuMzGD7bzHdW2ZhhdPC/igELENcq5IjEverBvq5hn1SXCWcsi6eSsdWP0/Ur+SItRRjAktmdoX/8R/Q==",
"license": "MIT",
"dependencies": {
"@so-ric/colorspace": "^1.1.6",
"enabled": "2.0.x",
"kuler": "^2.0.0"
}
},
"node_modules/@so-ric/colorspace": {
"version": "1.1.6",
"resolved": "https://registry.npmjs.org/@so-ric/colorspace/-/colorspace-1.1.6.tgz",
"integrity": "sha512-/KiKkpHNOBgkFJwu9sh48LkHSMYGyuTcSFK/qMBdnOAlrRJzRSXAOFB5qwzaVQuDl8wAvHVMkaASQDReTahxuw==",
"license": "MIT",
"dependencies": {
"color": "^5.0.2",
"text-hex": "1.0.x"
}
},
"node_modules/@types/triple-beam": {
"version": "1.3.5",
"resolved": "https://registry.npmjs.org/@types/triple-beam/-/triple-beam-1.3.5.tgz",
"integrity": "sha512-6WaYesThRMCl19iryMYP7/x2OVgCtbIVflDGFpWnb9irXI3UjYE4AzmYuiUKY1AJstGijoY+MgUszMgRxIYTYw==",
"license": "MIT"
},
"node_modules/async": {
"version": "3.2.6",
"resolved": "https://registry.npmjs.org/async/-/async-3.2.6.tgz",
"integrity": "sha512-htCUDlxyyCLMgaM3xXg0C0LW2xqfuQ6p05pCEIsXuyQ+a1koYKTuBMzRNwmybfLgvJDMd0r1LTn4+E0Ti6C2AA==",
"license": "MIT"
},
"node_modules/color": {
"version": "5.0.2",
"resolved": "https://registry.npmjs.org/color/-/color-5.0.2.tgz",
"integrity": "sha512-e2hz5BzbUPcYlIRHo8ieAhYgoajrJr+hWoceg6E345TPsATMUKqDgzt8fSXZJJbxfpiPzkWyphz8yn8At7q3fA==",
"license": "MIT",
"dependencies": {
"color-convert": "^3.0.1",
"color-string": "^2.0.0"
},
"engines": {
"node": ">=18"
}
},
"node_modules/color-convert": {
"version": "3.1.2",
"resolved": "https://registry.npmjs.org/color-convert/-/color-convert-3.1.2.tgz",
"integrity": "sha512-UNqkvCDXstVck3kdowtOTWROIJQwafjOfXSmddoDrXo4cewMKmusCeF22Q24zvjR8nwWib/3S/dfyzPItPEiJg==",
"license": "MIT",
"dependencies": {
"color-name": "^2.0.0"
},
"engines": {
"node": ">=14.6"
}
},
"node_modules/color-name": {
"version": "2.0.2",
"resolved": "https://registry.npmjs.org/color-name/-/color-name-2.0.2.tgz",
"integrity": "sha512-9vEt7gE16EW7Eu7pvZnR0abW9z6ufzhXxGXZEVU9IqPdlsUiMwJeJfRtq0zePUmnbHGT9zajca7mX8zgoayo4A==",
"license": "MIT",
"engines": {
"node": ">=12.20"
}
},
"node_modules/color-string": {
"version": "2.1.2",
"resolved": "https://registry.npmjs.org/color-string/-/color-string-2.1.2.tgz",
"integrity": "sha512-RxmjYxbWemV9gKu4zPgiZagUxbH3RQpEIO77XoSSX0ivgABDZ+h8Zuash/EMFLTI4N9QgFPOJ6JQpPZKFxa+dA==",
"license": "MIT",
"dependencies": {
"color-name": "^2.0.0"
},
"engines": {
"node": ">=18"
}
},
"node_modules/dotenv": {
"version": "17.2.3",
"resolved": "https://registry.npmjs.org/dotenv/-/dotenv-17.2.3.tgz",
"integrity": "sha512-JVUnt+DUIzu87TABbhPmNfVdBDt18BLOWjMUFJMSi/Qqg7NTYtabbvSNJGOJ7afbRuv9D/lngizHtP7QyLQ+9w==",
"license": "BSD-2-Clause",
"engines": {
"node": ">=12"
},
"funding": {
"url": "https://dotenvx.com"
}
},
"node_modules/enabled": {
"version": "2.0.0",
"resolved": "https://registry.npmjs.org/enabled/-/enabled-2.0.0.tgz",
"integrity": "sha512-AKrN98kuwOzMIdAizXGI86UFBoo26CL21UM763y1h/GMSJ4/OHU9k2YlsmBpyScFo/wbLzWQJBMCW4+IO3/+OQ==",
"license": "MIT"
},
"node_modules/fecha": {
"version": "4.2.3",
"resolved": "https://registry.npmjs.org/fecha/-/fecha-4.2.3.tgz",
"integrity": "sha512-OP2IUU6HeYKJi3i0z4A19kHMQoLVs4Hc+DPqqxI2h/DPZHTm/vjsfC6P0b4jCMy14XizLBqvndQ+UilD7707Jw==",
"license": "MIT"
},
"node_modules/fn.name": {
"version": "1.1.0",
"resolved": "https://registry.npmjs.org/fn.name/-/fn.name-1.1.0.tgz",
"integrity": "sha512-GRnmB5gPyJpAhTQdSZTSp9uaPSvl09KoYcMQtsB9rQoOmzs9dH6ffeccH+Z+cv6P68Hu5bC6JjRh4Ah/mHSNRw==",
"license": "MIT"
},
"node_modules/inherits": {
"version": "2.0.4",
"resolved": "https://registry.npmjs.org/inherits/-/inherits-2.0.4.tgz",
"integrity": "sha512-k/vGaX4/Yla3WzyMCvTQOXYeIHvqOKtnqBduzTHpzpQZzAskKMhZ2K+EnBiSM9zGSoIFeMpXKxa4dYeZIQqewQ==",
"license": "ISC"
},
"node_modules/is-stream": {
"version": "2.0.1",
"resolved": "https://registry.npmjs.org/is-stream/-/is-stream-2.0.1.tgz",
"integrity": "sha512-hFoiJiTl63nn+kstHGBtewWSKnQLpyb155KHheA1l39uvtO9nWIop1p3udqPcUd/xbF1VLMO4n7OI6p7RbngDg==",
"license": "MIT",
"engines": {
"node": ">=8"
},
"funding": {
"url": "https://github.com/sponsors/sindresorhus"
}
},
"node_modules/kuler": {
"version": "2.0.0",
"resolved": "https://registry.npmjs.org/kuler/-/kuler-2.0.0.tgz",
"integrity": "sha512-Xq9nH7KlWZmXAtodXDDRE7vs6DU1gTU8zYDHDiWLSip45Egwq3plLHzPn27NgvzL2r1LMPC1vdqh98sQxtqj4A==",
"license": "MIT"
},
"node_modules/logform": {
"version": "2.7.0",
"resolved": "https://registry.npmjs.org/logform/-/logform-2.7.0.tgz",
"integrity": "sha512-TFYA4jnP7PVbmlBIfhlSe+WKxs9dklXMTEGcBCIvLhE/Tn3H6Gk1norupVW7m5Cnd4bLcr08AytbyV/xj7f/kQ==",
"license": "MIT",
"dependencies": {
"@colors/colors": "1.6.0",
"@types/triple-beam": "^1.3.2",
"fecha": "^4.2.0",
"ms": "^2.1.1",
"safe-stable-stringify": "^2.3.1",
"triple-beam": "^1.3.0"
},
"engines": {
"node": ">= 12.0.0"
}
},
"node_modules/ms": {
"version": "2.1.3",
"resolved": "https://registry.npmjs.org/ms/-/ms-2.1.3.tgz",
"integrity": "sha512-6FlzubTLZG3J2a/NVCAleEhjzq5oxgHyaCU9yYXvcLsvoVaHJq/s5xXI6/XXP6tz7R9xAOtHnSO/tXtF3WRTlA==",
"license": "MIT"
},
"node_modules/one-time": {
"version": "1.0.0",
"resolved": "https://registry.npmjs.org/one-time/-/one-time-1.0.0.tgz",
"integrity": "sha512-5DXOiRKwuSEcQ/l0kGCF6Q3jcADFv5tSmRaJck/OqkVFcOzutB134KRSfF0xDrL39MNnqxbHBbUUcjZIhTgb2g==",
"license": "MIT",
"dependencies": {
"fn.name": "1.x.x"
}
},
"node_modules/pg": {
@ -140,6 +316,49 @@
"node": ">=0.10.0"
}
},
"node_modules/readable-stream": {
"version": "3.6.2",
"resolved": "https://registry.npmjs.org/readable-stream/-/readable-stream-3.6.2.tgz",
"integrity": "sha512-9u/sniCrY3D5WdsERHzHE4G2YCXqoG5FTHUiCC4SIbr6XcLZBY05ya9EKjYek9O5xOAwjGq+1JdGBAS7Q9ScoA==",
"license": "MIT",
"dependencies": {
"inherits": "^2.0.3",
"string_decoder": "^1.1.1",
"util-deprecate": "^1.0.1"
},
"engines": {
"node": ">= 6"
}
},
"node_modules/safe-buffer": {
"version": "5.2.1",
"resolved": "https://registry.npmjs.org/safe-buffer/-/safe-buffer-5.2.1.tgz",
"integrity": "sha512-rp3So07KcdmmKbGvgaNxQSJr7bGVSVk5S9Eq1F+ppbRo70+YeaDxkw5Dd8NPN+GD6bjnYm2VuPuCXmpuYvmCXQ==",
"funding": [
{
"type": "github",
"url": "https://github.com/sponsors/feross"
},
{
"type": "patreon",
"url": "https://www.patreon.com/feross"
},
{
"type": "consulting",
"url": "https://feross.org/support"
}
],
"license": "MIT"
},
"node_modules/safe-stable-stringify": {
"version": "2.5.0",
"resolved": "https://registry.npmjs.org/safe-stable-stringify/-/safe-stable-stringify-2.5.0.tgz",
"integrity": "sha512-b3rppTKm9T+PsVCBEOUR46GWI7fdOs00VKZ1+9c1EWDaDMvjQc6tUwuFyIprgGgTcWoVHSKrU8H31ZHA2e0RHA==",
"license": "MIT",
"engines": {
"node": ">=10"
}
},
"node_modules/split2": {
"version": "4.2.0",
"resolved": "https://registry.npmjs.org/split2/-/split2-4.2.0.tgz",
@ -149,6 +368,81 @@
"node": ">= 10.x"
}
},
"node_modules/stack-trace": {
"version": "0.0.10",
"resolved": "https://registry.npmjs.org/stack-trace/-/stack-trace-0.0.10.tgz",
"integrity": "sha512-KGzahc7puUKkzyMt+IqAep+TVNbKP+k2Lmwhub39m1AsTSkaDutx56aDCo+HLDzf/D26BIHTJWNiTG1KAJiQCg==",
"license": "MIT",
"engines": {
"node": "*"
}
},
"node_modules/string_decoder": {
"version": "1.3.0",
"resolved": "https://registry.npmjs.org/string_decoder/-/string_decoder-1.3.0.tgz",
"integrity": "sha512-hkRX8U1WjJFd8LsDJ2yQ/wWWxaopEsABU1XfkM8A+j0+85JAGppt16cr1Whg6KIbb4okU6Mql6BOj+uup/wKeA==",
"license": "MIT",
"dependencies": {
"safe-buffer": "~5.2.0"
}
},
"node_modules/text-hex": {
"version": "1.0.0",
"resolved": "https://registry.npmjs.org/text-hex/-/text-hex-1.0.0.tgz",
"integrity": "sha512-uuVGNWzgJ4yhRaNSiubPY7OjISw4sw4E5Uv0wbjp+OzcbmVU/rsT8ujgcXJhn9ypzsgr5vlzpPqP+MBBKcGvbg==",
"license": "MIT"
},
"node_modules/triple-beam": {
"version": "1.4.1",
"resolved": "https://registry.npmjs.org/triple-beam/-/triple-beam-1.4.1.tgz",
"integrity": "sha512-aZbgViZrg1QNcG+LULa7nhZpJTZSLm/mXnHXnbAbjmN5aSa0y7V+wvv6+4WaBtpISJzThKy+PIPxc1Nq1EJ9mg==",
"license": "MIT",
"engines": {
"node": ">= 14.0.0"
}
},
"node_modules/util-deprecate": {
"version": "1.0.2",
"resolved": "https://registry.npmjs.org/util-deprecate/-/util-deprecate-1.0.2.tgz",
"integrity": "sha512-EPD5q1uXyFxJpCrLnCc1nHnq3gOa6DZBocAIiI2TaSCA7VCJ1UJDMagCzIkXNsUYfD1daK//LTEQ8xiIbrHtcw==",
"license": "MIT"
},
"node_modules/winston": {
"version": "3.18.3",
"resolved": "https://registry.npmjs.org/winston/-/winston-3.18.3.tgz",
"integrity": "sha512-NoBZauFNNWENgsnC9YpgyYwOVrl2m58PpQ8lNHjV3kosGs7KJ7Npk9pCUE+WJlawVSe8mykWDKWFSVfs3QO9ww==",
"license": "MIT",
"dependencies": {
"@colors/colors": "^1.6.0",
"@dabh/diagnostics": "^2.0.8",
"async": "^3.2.3",
"is-stream": "^2.0.0",
"logform": "^2.7.0",
"one-time": "^1.0.0",
"readable-stream": "^3.4.0",
"safe-stable-stringify": "^2.3.1",
"stack-trace": "0.0.x",
"triple-beam": "^1.3.0",
"winston-transport": "^4.9.0"
},
"engines": {
"node": ">= 12.0.0"
}
},
"node_modules/winston-transport": {
"version": "4.9.0",
"resolved": "https://registry.npmjs.org/winston-transport/-/winston-transport-4.9.0.tgz",
"integrity": "sha512-8drMJ4rkgaPo1Me4zD/3WLfI/zPdA9o2IipKODunnGDcuqbHwjsbB79ylv04LCGGzU0xQ6vTznOMpQGaLhhm6A==",
"license": "MIT",
"dependencies": {
"logform": "^2.7.0",
"readable-stream": "^3.6.2",
"triple-beam": "^1.3.0"
},
"engines": {
"node": ">= 12.0.0"
}
},
"node_modules/xtend": {
"version": "4.0.2",
"resolved": "https://registry.npmjs.org/xtend/-/xtend-4.0.2.tgz",

4
package.json
View File

@ -9,6 +9,8 @@
"license": "ISC",
"description": "",
"dependencies": {
"pg": "^8.16.3"
"dotenv": "^17.2.3",
"pg": "^8.16.3",
"winston": "^3.18.3"
}
}

51
scripts/data/database.sql
View File

@ -10,40 +10,26 @@
-- DESCRIÇÃO: Armazena os chamados originados do HubSoft
-- =============================================
CREATE TABLE hubsoft_tickets (
id SERIAL PRIMARY KEY,
protocolo VARCHAR(50) UNIQUE NOT NULL,
descricao_abertura TEXT NOT NULL,
descricao_fechamento TEXT,
tipo_atendimento VARCHAR(100),
cliente_codigo INTEGER NOT NULL,
cliente_nome VARCHAR(255) NOT NULL,
servico_id VARCHAR(50),
id_atendimento INT PRIMARY KEY,
codigo_cliente INTEGER NOT NULL,
status_atendimento VARCHAR(64) NOT NULL,
servico_nome VARCHAR(255),
data_abertura TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
protocolo_hub VARCHAR(50) UNIQUE NOT NULL,
ticket_mundiale INT,
cliente_nome VARCHAR(255) NOT NULL,
descricao_fechamento TEXT,
data_fechamento TIMESTAMP,
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
);
-- =============================================
-- TABELA: sync_data
-- DESCRIÇÃO: Armazena o estado da sincronização entre HubSoft e GLPI
-- =============================================
CREATE TABLE sync_logs (
id SERIAL PRIMARY KEY,
hubsoft_ticket_id INTEGER NOT NULL REFERENCES hubsoft_tickets(id),
glpi_ticket_id INTEGER,
source_last source_last_enum DEFAULT 'hubsoft',
status_sync status_sync_enum DEFAULT 'pending_create',
sync_metadata JSONB,
last_sync_attempt TIMESTAMP,
sync_error_message TEXT,
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
UNIQUE (hubsoft_ticket_id, glpi_ticket_id)
);
CREATE TYPE source_last_enum AS ENUM ('hubsoft', 'glpi');
CREATE TYPE status_sync_enum AS ENUM (
'pending_create',
@ -54,3 +40,22 @@ CREATE TYPE status_sync_enum AS ENUM (
'need_update'
);
CREATE TABLE sync_data (
id SERIAL PRIMARY KEY,
hubsoft_ticket_id INTEGER NOT NULL REFERENCES hubsoft_tickets(id_atendimento),
glpi_ticket_id INTEGER,
source_last source_last_enum DEFAULT 'hubsoft',
status_sync status_sync_enum DEFAULT 'pending_create',
sync_metadata JSONB,
last_sync_attempt TIMESTAMP,
sync_error_message TEXT,
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
UNIQUE (hubsoft_ticket_id, glpi_ticket_id)
);

39
services/hubsoftServices.js
View File

@ -1,39 +0,0 @@
const apiConfig = require('../config/apiConfig.js');
const axios = require('axios');
async function getAuthToken() {
try {
const response = await axios.post(apiConfig.hubsoft.authUrl, apiConfig.hubsoft.authPayload);
return response.data.access_token;
}
catch (error) {
console.error('Error fetching auth token:', error);
throw error;
}
}
// Função para consultar atendimentos
const consultarAtendimento = async () => {
try {
const token = await getAuthToken();
const today = new Date();
const date = new Date(today.getFullYear(), today.getMonth(), today.getDate()).toISOString().split('T')[0];
console.log('Consulting atendimentos for date:', date);
const url = `${apiConfig.hubsoft.consultarAtendimentoUrl}data_inicio=2025-10-03&data_fim=2025-10-06`;
const response = await axios.get(url, {
headers: { Authorization: `Bearer ${token}` }
});
return response.data.atendimentos;
}catch (error) {
console.error('Error consulting atendimentos:', error);
throw error;
}
};
module.exports = {
consultarAtendimento, getAuthToken
};