From 2d1c8647da5e4edebb3c350fabda39c8dd1add32 Mon Sep 17 00:00:00 2001
From: Rafael Lopes <rafael.lopes@sothis.com.br>
Date: Tue, 16 Dec 2025 11:50:50 -0300
Subject: [PATCH] =?UTF-8?q?FIX:=20Refatorar=20l=C3=B3gica=20de=20verifica?=
 =?UTF-8?q?=C3=A7=C3=A3o=20de=20escopo=20em=20handleTicket=20para=20usar?=
 =?UTF-8?q?=20array=20de=20palavras-chave?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 src/services/ticketService.js | 11 ++++++++++-
 1 file changed, 10 insertions(+), 1 deletion(-)

diff --git a/src/services/ticketService.js b/src/services/ticketService.js
index c2547ce..3d5fef4 100644
--- a/src/services/ticketService.js
+++ b/src/services/ticketService.js
@@ -17,7 +17,16 @@ const e = require('express');
 
 const handleTicket = async (glpiTicketId, ticketTitle) => {
   try {
-    if (!tolow(ticketTitle).includes("mundiale") || !tolow(ticketTitle).includes("implantacao") || !tolow(ticketTitle).includes("sac") || !tolow(ticketTitle).includes('cancelamento') || !tolow(ticketTitle).includes('troca de titularidade')) {
+    const keywords = [
+      "mundiale", "implantacao", "implantação", "sac", 
+      "cancelamento", "troca de titularidade"
+    ];
+    
+    const lowerCaseTitle = ticketTitle.toLowerCase();
+
+    const isInScope = keywords.some(keyword => lowerCaseTitle.includes(keyword));
+
+    if (!isInScope) {
       logInfo(`Ticket ID ${glpiTicketId} esta fora do escopo do fluxo. Ignorando fechamento.`);
       return null;
     }