44 lines
1.5 KiB
JavaScript
44 lines
1.5 KiB
JavaScript
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// src/modules/tickets/services/implantacao.service.js
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const repository = require('../repositories/ticket.repository.js')
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const modelHubGlpi = require('../models/hubglpi/model.js')
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const ticketEntityResolver = require('./resolveTicketEntity.service.js')
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const implantacaoGlpiModel = require('../models/glpi/implantacao.model.js')
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const { logInfo, logError } = require('../../../shared/utils/logger.js')
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async function fetchNew(watermark) {
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logInfo('[IMPLANTACAO] Coletando novos chamados')
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const raw = await repository.getImplantacaoTickets(watermark)
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return raw.map(t => modelHubGlpi.fromHubsoft(t, 'IMPLANTACAO'))
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}
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async function saveHubGlpi(tickets) {
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if (!tickets.length) return
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logInfo('[IMPLANTACAO] Salvando tickets no HubGLPI')
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await repository.insertTicketsHubGlpi(tickets)
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await repository.insertSyncDataByIds(tickets.map(t => t.id_atendimento))
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}
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async function sendToGlpi(ticket) {
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logInfo(`[IMPLANTACAO] Enviando ticket ${ticket.id_atendimento} para GLPI`)
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try {
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const resolved = await ticketEntityResolver.resolveEntityId(ticket)
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const payload = implantacaoGlpiModel.toGlpiPayload(resolved)
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const glpiId = await repository.insertTicketGlpi(payload)
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await repository.insertGroupTicket(glpiId, 'IMPLANTACAO')
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await repository.updateSyncDataCreated(ticket.id_atendimento, glpiId)
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return glpiId
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} catch (err) {
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logError(err, `[IMPLANTACAO] Erro ao enviar ticket ${ticket.id_atendimento}`)
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throw err
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}
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}
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module.exports = {
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fetchNew,
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saveHubGlpi,
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sendToGlpi
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}
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